Guild Wars 2

I am NA player. My husband and son can log in, so ya this makes it worse. And regardless, they need better contact for technical issues. I attempted again today, just now and I still have logging in issues.

I downloaded the new patch getting ready for the expansion. It deleted my password and I have attempted a total of 4 times to reset it. It obviously allows me to access my account on the website (or I wouldn’t be able to post this) but I cannot get into the game at all. It keeps telling me I need to recover my account and then I go into this endless cycle of creating a new password that only seems to work for my account but not access to my games. Anyone else having this issue? Yes, I have submitted a ticket, but I hate doing things through email. Should have direct access to someone on the phone. I should not have to wait for forever to get a response from someone to access a game I paid for.