Guild Wars 2

Mark Katzbach.9084:

Over the last week we have seen an increased fraud purchase attempt rate for our Heart of Thorns Ultimate edition. Because of this increased fraudulent attempt rate, gem delivery for Heart of Thorns Ultimate may be delayed up to 72 hours after purchase.

Close to 73 hours now since I bought HoT Ultimate, from the link ingame..
still no gems..

I Always crash at the same place in Aetherblade (Twilight Arbor)
It’s at the Hologram Boss. OnO

At what spot am I to jump down?

I cannot even get into the instance.. It’s bugging me DX