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No reply from support?

in Account & Technical Support

Posted by: Seditious Jerk.9703

Seditious Jerk.9703

I’m in the same boat, and it’s kind of ridiculous. It’s been almost six days for me.

Constant Crashing + PC Restart

in Account & Technical Support

Posted by: Seditious Jerk.9703

Seditious Jerk.9703

Well, you can add me to this list. I have a MSI GT72VR 7RE laptop – i7 7700HQ CPU, 32GB of RAM, nVidia 1070GTX 8GB card, Windows 10 Pro 64bit, the OS is fully patched, my drivers for the NIC, video card, and RealTek audio are all updated with the latest possible revisions, any miscellaneous sideshow apps have been removed, and I’m up a creek.

The strange thing is that I can log on several characters and play for hours on end with absolutely no problem. I just rolled up a brand new Asura character and I can take somewhere between 5 and 50 steps before the laptop screen goes dark, PC freezes, and I reboot. I have successfully reproduced this problem 6 times in a row without fail. I can then switch over to my Char warrior and play for hours without any issues at all. I don’t have this issue in any other game or application – it is most certainly related to the Guild Wars client in some way, shape, or form.