Guild Wars 2

Hello Anet tech team and players:

This is in response to Ebon’s Freezing/Crashing thread and the other threads from players experiencing a couple minutes of gameplay, the screen then freezing or going black/blue, continued game sound for a sec or two, and the game crashing, with sometimes the only way of getting access back to your computer being a hard reset.

I had this problem this morning and was able to narrow it down to Windows 7/Windows Update trying and failing to install a new Nvidia driver. Look at your Windows Update log to see if you have a failed Nvidia update. Windows has a bit of a reputation of sometimes not always installing drivers correctly. So I went to Nvidia’s site and manually downloaded and installed the newest driver. Now the game runs perfectly fine again.

Please anyone experiencing this or similar issues give this a shot, especially if you’re running Windows 7 and are using Nvidia video cards.

Hope this helps!

Hey Ebon and everyone else experiencing this issue,

I had the same problems this very morning: within a few minutes of gameplay the game would freeze, the monitor would go black, I would still hear game sound for a few seconds, then the game crashed. I was able to pinpoint the issue down to Windows 7 attempting to install a new nvidia driver and constantly failing (look in your Windows Update logs to see if this is the case for you). Windows 7 update has a bit of a reputation of not installing drivers correctly at times, so I went to nvidia’s site, found my specific video card, and manually installed the driver from nvidia’s website. This worked perfectly, and the game now runs fine.

From the specs you posted, Ebon, I see you use the Geforce series (as do I) and are also running Windows 7. Please give this a shot if the problems persist. This goes for everyone else too.

Hope this helped!