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First code 21:6:3:2198, now 5:11:3:159:101.

in Account & Technical Support

Posted by: SilentKnight.4936

SilentKnight.4936

As of 9:30am this morning the problem seems to have fixed itself. Not sure if it was Rogers or AN but either way I’m grateful its resolved.

First code 21:6:3:2198, now 5:11:3:159:101.

in Account & Technical Support

Posted by: SilentKnight.4936

SilentKnight.4936

Perhaps calling them and letting them know were having problems logging in to game servers in general and asking them to review any recent changes theyve made to their network would be a good place to start. Other then that Im outta pertinent info or suggestions for this problem. I fear we may be in for a long wait to get this fixed. Either way AN needs to be made aware of this issue as they may be able to help resolve it or fix it themselves.

(edited by SilentKnight.4936)

First code 21:6:3:2198, now 5:11:3:159:101.

in Account & Technical Support

Posted by: SilentKnight.4936

SilentKnight.4936

That makes two of us….

First code 21:6:3:2198, now 5:11:3:159:101.

in Account & Technical Support

Posted by: SilentKnight.4936

SilentKnight.4936

Puzzling to say the least. Im starting to wonder if its AN or rogers or a combination of both at this point. Not sure which company I should take the problem up with.

First code 21:6:3:2198, now 5:11:3:159:101.

in Account & Technical Support

Posted by: SilentKnight.4936

SilentKnight.4936

I’m in Ontario, Canada.

Interesting, I’m also in Ontario. It could just be coincidence, but I’ve had other Canadian friends tell me they’ve had connection issues in the past during the same times I have.

Would you mind if I asked what ISP you’re with? I’m on Rogers.

Rogers as well

First code 21:6:3:2198, now 5:11:3:159:101.

in Account & Technical Support

Posted by: SilentKnight.4936

SilentKnight.4936

Edit to my post above: Ive managed to test the issue a bit and so far Ive now got 2 toons lost in the blackhole of hoelbrak. Got one of my 80’s on and soon as I took him thru the asura gate from LA into hoelbrak had the 5:11:3:159:101 error and now I can get back on with him at all either. Least he’s not alone in the blackhole – My warrior is there too to keep him company – lol.

Quick Edit: On the one remaining character I am able to log in with I cannot view the trading post at all and no new feed appears on the account login splash screen either. Perhaps it would help AN resolve the issue to know where were all logging in from – may be a network routing issue. I’m in Ontario, Canada.

(edited by SilentKnight.4936)

First code 21:6:3:2198, now 5:11:3:159:101.

in Account & Technical Support

Posted by: SilentKnight.4936

SilentKnight.4936

I’m having the exact same issue. Your description of the problem fits my situation exactly as well. Seems all is not well in Tyria at the moment. Hope AN gets it resolved soon. Interestingly enough I can log in on all my 80’s that are in Lions Arch but my lv15 warrior who was in transit from LA to hoelbeak when I got DC’ed is still unable to login and gets the same network error over and over.

(edited by SilentKnight.4936)