Guild Wars 2

Ryan.6951:

Sixna.6420:

Hey there folks, I recently purchased myself 4000 gems. Spending it happily on some few things, I came across two bugs.
One froze when it said “Click to Confirm”, but my biggest concern is the second bug.
I purchased the Digital Deluxe Upgrade, I already had the deluxe edition previous. I believed that since it could still be purchased by a deluxe account that I could receive the items such as the pet, tome and chalice again. Once purchased and my gems gone, I relogged and found nothing added; I then got off the game completely and reopened it, still no items.
Is the Deluxe Upgrade buffed when purchased? Or was its presence in the gem store a bug when I already had the upgrade?

EXACTLY the same bug I had.

It should not have appeared in the store if it cannot be gotten, yet it was. I am out the 2000 gems for a DDE upgrade on an account that already had DDE (and my poor retail copy for my GF still doesn’t have the DDE upgrade)

I have emailed, left messages here, PM’ed their reddit account, reopened closed tickets 3 times. It feels like they are actively ignoring someone who has spent over $300 on this game buying it for friends and loved ones and gem store purchases.

If they send you a reply on any of those sites/methods, could you send me a message so I can try it myself?

Good to know I’m not the only one who was affected by this either.

Best of luck to you

Hey there folks, I recently purchased myself 4000 gems. Spending it happily on some few things, I came across two bugs.
One froze when it said “Click to Confirm”, but my biggest concern is the second bug.
I purchased the Digital Deluxe Upgrade, I already had the deluxe edition previous. I believed that since it could still be purchased by a deluxe account that I could receive the items such as the pet, tome and chalice again. Once purchased and my gems gone, I relogged and found nothing added; I then got off the game completely and reopened it, still no items.
Is the Deluxe Upgrade buffed when purchased? Or was its presence in the gem store a bug when I already had the upgrade?

Hey there forum goers! I recently created a guild and have since then earned enough influence alongside a friend to have purchased the guild armor contract. After this I was browsing the PVP Locker and saw a PVP Guild armor, is this armor attainable using the contract, as I have not found anywhere to purchase the item and have only found re-skin items. If that is not how you get it, may someone tell me how to get that armor?

Thanks for your time!

Sixna