Guild Wars 2

Just in case someone comes across this thread and has the exact same issue as shown in this video. Adobe Updater Startup Utility was causing it for me.

Press Windows+R and type in msconfig.exe. Under Startup is a list of programs which run when your PC starts. If Adobe Updater Startup Utility is there, disable it and restart your PC. Try Guild Wars 2 and see if the issue still occurs. If you don’t have Adobe Updater Startup Utility in that list or disabling it hasn’t fixed the issue, try disabling all the programs in that list and restart your PC. If the issue is solved, then something in that list is causing the issue. Go through the list of programs and enable them one by one. After enabling each one, restart your computer and try Guild Wars 2 until you find the one which is causing the issue then leave that one disabled and re-enable the rest. It’s possible multiple can cause it so just keep testing.

If the issue still occurs after disabling all the programs in the list, submit a request to Guild Wars 2 support explaining your issue and what you’ve tried to fix it.

Hope this helps someone.

Shadey Dancer.2907:

Why do I even bother?

Add a /s at the end next time if you were being sarcastic with “the human eye cant tell the difference”.

Shadey Dancer.2907:

Skiroid.3859:

Merphal.2897:

shadow.6174:

Hmm, well then I’m sorry but I’m afraid I won’t be able to help anymore, I have ran out of suggestions Maybe you could try contacting Support, they could give some more help, or maybe wait for some other player come in with another options. Anyhow, good luck and I hope you get it fixed asap. I may come back around if I think or find out something else though.

Aight, thanks for the help! I guess I’ll have to contact support. I will update this with the solution if I get one.

Hi. Did you get a solution from support? I’m having the exact same issue (https://youtu.be/X96gYT4dwSc). I’ve contacted support although they’ve only told me to make sure my GPU’s drivers are up-to-date and to repair the game so far. Neither worked.

First off, please either remove the youtube clip, or block out your e-mail address at the beginning, its for your own secuirity!!

Second, im not a techi, so this is only a guess on my part, but try and see if it works.**
On the interface (F11 by default), put—-Refresh at 60hz—-Frame limiter at 30 (the human eye cant tell the difference, and stops the machine running away with-itself ie overheating due to frame rates)—Render sampling at Native. Mite want to have a look at the resolution and put it to what the native background is, on the proviso that it works with other games with no perceivable problems.

Guidance on how to repair the game via command line arguments from wiki http://wiki.guildwars2.com/wiki/Command_line_arguments#-repair

Anyway, hope that works, and good luck

**(this is only an attempted solution to that particular youtube clip and not the rest of this thread, sorry)

Unless ArenaNet use bad security practices, I’m not too worried about my account being stolen with just my e-mail address.

Anyway, I’ve tried the game in windowed mode and limited my frame rate but that doesn’t seem to help. Are you joking about eye’s not being able to see beyond 30 fps? 10-12 fps is the point we perceive motion rather than individual images. Science hasn’t proven the limit at which we stop seeing smoother motion. 144 Hz monitors running at 144 fps does look smoother than 60 Hz monitors running at 60 fps. So the limit is somewhere beyond 144 fps.

I’ve done multiple repairs of the game and also reinstalled. Though it doesn’t help. OP mentions that other games seem to be playing up however games I regularly play such as GTA V, BF4 and The Witcher 3 are running completely fine for me. So I suspect this issue is limited to Guild Wars 2.

Merphal.2897:

shadow.6174:

Hmm, well then I’m sorry but I’m afraid I won’t be able to help anymore, I have ran out of suggestions Maybe you could try contacting Support, they could give some more help, or maybe wait for some other player come in with another options. Anyhow, good luck and I hope you get it fixed asap. I may come back around if I think or find out something else though.

Aight, thanks for the help! I guess I’ll have to contact support. I will update this with the solution if I get one.

Hi. Did you get a solution from support? I’m having the exact same issue (https://youtu.be/X96gYT4dwSc). I’ve contacted support although they’ve only told me to make sure my GPU’s drivers are up-to-date and to repair the game so far. Neither worked.

Hi.

I’ve been playing Guild Wars 2 for a while now and during long sessions in the game, Guild Wars 2 crashes my PC. It is not a crash were the picture on the monitor freezes and the sound loops. It’s a crash were my primary monitor displays black and my secondary monitor displays either beige or white.

My temperatures are more than reasonable. The CPU is never more than 40°C and the GPU is always around 60°C. I play with the highest settings at a constant 60fps.

A friend in-game says his PC often crashes while playing Guild Wars 2. Is this a common thing then?