The same thing happened to me with this wave of bans. I have not used any form of program to cheat or give myself any form of advantage that any other player can do. I don’t know how your software goes about detecting cheats, but this must be a false positive in many cases, and oddly timed with the launch of Heart of Thorns when everyone is working hard to grind their masteries spending prolonged hours logged into the game doing events, running around, gathering, etc.
After spending $100 on the Collector Edition, I would never even think about putting my account in jeopardy by using an external program. To my understanding macro’s are allowed to be used but not to give the player an advantage, so using a double click macro before “consume all” was added to essence would be acceptable, or playing a musical instrument.
I would really like my ticket and account to be examined and someone to talk to directly because I have been falsely banned, and I too have been here before when Foxfire Clusters were the “in thing” to gather. Banned for “botting” which was false back then as is my use of external programs in such a matter to break the rules of conduct.
I put in a ticket at the time it happend and i got a generic reply that with googling i found someone had been sent the same reply 2 years ago copyed and pasted word for word like my ticket wasnt even looked at or a chance to prove that i did nothing wrong just you are perma band end of story
This is my alt acc as my account dosn’t have access to the forms.
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