Guild Wars 2

So because Anets security is flawed and someone was able to change my email without me having to verify it i lost all my mats and gold that i’ve been saving up for almost a month? And on top of that they cant roll back and get my stuff back from a day ago? Well then, great game and all, however this hacking, botting, and poor service ruined the game for me and i will no longer play. Thank you for the beta weekends.

Oh and bad bad bad decision to put your credit card info up seeing as how you cant remove it, thank god i didnt or else i’d be out who knows how much $

So someone decided to change my Email and did so successfully since it didnt need to be verified by me at all (makes no sense). So i submitted a ticket earlier and Anet actually changed it back to my original email and gave me a new password. All worked smoothly, however when i logged in i had a new character which was obviously a gold spam bot. And all my gold and collectibles on my lvl 80 where gone. Is there anyway Anet can revert the state of my character to how it was on 9/22/12 before i got hacked so i can get all my lost items? If so please tell me how i would go about getting this done. If not i will have to stop playing unfortunately seeing as how it took me to long to get all that and im not doing it again only to be hacked again.

Thanks for your help