Showing Posts For Sqwiggles.8649:

Code 43 Graphics card after launching GW2

in Account & Technical Support

Posted by: Sqwiggles.8649

Sqwiggles.8649

After I ran guild wars today laptop completely crashed up on me about 4 times, including 2 BSOD. Each of these crashes stopped my Nvidia graphics cards from being recognised and the drivers suddenly stopped working. After reinstalling each time, enabling SLI and then running guild wars – each time crashing my computer again.

Out of nowhere on an install the SLI option no longer came up, I reinstalled drivers a few times again, with no luck and then finally checked device manager’s error code, Code 43. Does anyone know of a way to fix this, or why the Guild Wars 2 launcher would cause this?

Dxdiag below.


System Information
—————————
Time of this report: 1/21/2013, 18:30:22
Machine name: RHYS-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: MXG071
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A10
Processor: Intel® Core™2 Duo CPU T7500 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 2272MB used, 5913MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

DxDiag Notes
——————
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
——————————
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
———————-
Card name: NVIDIA GeForce 8800M GTX
Manufacturer: NVIDIA
Chip type: GeForce 8800M GTX
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_060C&SUBSYS_019C1028&REV_A2
Display Memory: 2286 MB
Dedicated Memory: 495 MB
Shared Memory: 1791 MB
Current Mode: 1920 × 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5443
Native Mode: 1920 × 1200(p) (60.003Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.1090 (English)
Driver Version: 9.18.13.1090
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/29/2012 10:34:47, 18054312 bytes
WHQL Logo’d: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-454C-11CF-DA77-91211FC2C435}
Vendor ID: 0×10DE
Device ID: 0×060C
SubSys ID: 0×019C1028
Revision ID: 0×00A2

Very annoying Sound Bug...

in Account & Technical Support

Posted by: Sqwiggles.8649

Sqwiggles.8649

I haven’t had this problem to the extent that you’ve had it. I’ve had a problem where my sound will sometimes lag in huge events, or I will simply not hear any of the skills I’m using. Not sure if it’s the same problem, sound familiar to you?

Launcher crash windows 7 drivers now missing

in Account & Technical Support

Posted by: Sqwiggles.8649

Sqwiggles.8649

Done both of those tests, no problems shown. Not sure if this makes any difference, but I’m running 2x Nvidea Geforce 8800M GTX in SLI. Seeing as the game launcher actually worked (Up to pressing log in) after I installed the graphics card drivers again and enabled SLI, could this be the cause? I’m using the newest drivers as of today.

Launcher crash windows 7 drivers now missing

in Account & Technical Support

Posted by: Sqwiggles.8649

Sqwiggles.8649

Update – Seems the drivers are still there, they are simply not being recognised by Windows after the crashes. Going to attempt completely uninstalling them and reinstalling them.

Launcher crash windows 7 drivers now missing

in Account & Technical Support

Posted by: Sqwiggles.8649

Sqwiggles.8649

I tried to launch Guild Wars 2 today and the launcher became a black screen. I closed GW2 and then tried to restart the launcher. My computer then completely froze up on me. I restarted my computer and then found that my graphics card drivers had disappeared. My resolution had been set back to 800×600 and Windows aero had stopped working.

I started browsing the internet after this point and then 5 minutes later my computer came up with a BSOD showing a message about Volsnap.sys.

Once again restarting my computer, I tried to launch GW2 and it just froze on the downloading screen. I decided to reinstall my video card drivers.

I launched Guild wars 2 one final time after restarting my computer once again. I then found that it launched to the point of the log-in screen. Once I hit log-in BAM, my computer completely seized up. Not completely frozen, but running at around 0.001 fps. Blue screen of death came up again after a while, this time showing a message saying IRQL_NOT_LESS_OR_EQUAL 0×0000000A. Once again my graphics card drivers are gone.

DXDIAG is below for anyone who wants to see and I can’t attach the dump file due to the forums attachment system.

Thank you in advance for any help you can give me.


System Information
—————————
Time of this report: 1/21/2013, 14:06:24
Machine name: RHYS-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: MXG071
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A10
Processor: Intel® Core™2 Duo CPU T7500 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1376MB used, 6810MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

DxDiag Notes
——————
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
——————————
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
———————-
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory:
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1920 × 1200 (32 bit) (1Hz)
Driver Name:
Driver File Version: ()
Driver Version:
DDI Version:
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo’d: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B70EE0-4340-11CF-B123-B03DAEC2CB35}
Vendor ID: 0×0000
Device ID: 0×0000
SubSys ID: 0×00000000
Revision ID: 0×0000
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Enabled
D3D Status: Not Available
AGP Status: Enabled