Showing Posts For Tawnee Em.8214:
and guess what? the support site is down. so much for asking for a refund for the horrible reskinned Flamekissed.
Here is the problem. People who like something will not post a message. People who don’t like something will. Anet did not even give the Flamekissed skin enough time to sell before pulling it because some disgruntled people complained about how close it is to human cultural T3 armor. This is a beautiful armor skin and had Anet given it a chance, I believe it would have been a big seller. But alas, the complainers win out and we will lose this skin. I agree that I am afraid of what the replacement will look like considering how ugly the medium and heavy skins are. Oh well.
I have the human T3 armor, which is one of my favorites. I actually love the Flamekissed skin as is and bought it immediately. Now I have a Norn with one of my fav skins. I realize I am in the vast minority here, but I really wish when Anet redoes the skin, I get a choice whether to keep what I wanted and bought or go with the “new” skin. Flat out, human cultural t3 female is one of the best skins in the game.
Here’s what I think happened. After the update, when I first logged into the character selection screen, all achievements were 0/*. Looks like the system removed all banked watchknights since your system “thought” it had not been achieved upon login. My selection screen now shows the correct achievements, but still no watchknight. Please get this fixed ASAP.
same thing. already did ALL the torchbearer runs and now can’t get credit for the daily. does not matter which toon I use.
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Tawnee Em.8214
Support ticket 120922-003995 has been ignored for over a week now. On 09/21/2012 I bought 1600 gems. I bought a bank pane, mini-pet pack and dye pack. According to a tweet made on 09/21/2012, due to a serious issue some accounts were rolled back. Mine happened to be one of them and I lost the bank pane, my 500 gem balance and the items I purchased. I continue to receive canned responses about delayed delivery and it does not appear anyone actually reads my support ticket.
And another canned response to my trouble ticket that has nothing to do with my situation. I have come to the conclusion that no one actually reads the support tickets
This has been reported on support ticket 120922-003995 and pretty much NOTHING has been done about it. On 09/21/2012 I bought 1600 gems. My credit card was charged and I received the 1600 gems. I bought a mini-pet pack, a dye pack and a bank pane. I received everything just fine and had a gem balance of 500. A little later on I tried to buy another mini-pet pack and nothing happened when I clicked on confirm. After several attempts I finally gave up. Now here is the issue. When I logged back into the game on 09/22/2012, I discovered my gem balance was 0, the extra bank pane, the mini-pets and the dyes I had purchase the day before were GONE. On 09/26/2012, I received a canned response from support about how my email account is full and that is what is delaying the delivery of my items. It’s as though they did not even read what the issue is. Nothing is being done about this issue. It has been 9 days since this happened. As far as I’m concerned, this constitutes theft.
This issue plus all the broken skill challenge issues are really souring me on this game. Hopefully posting this here will get the ball rolling. But I’m not holding my breath.