Showing Posts For Taylor.2319:

Cannot buy on TP

in Black Lion Trading Co

Posted by: Taylor.2319

Taylor.2319

I have exactly the same problem CharrGirl. It’s been like that since launch. Sometime I can buy things, other times the BUY button is greyed out

5 Days+ How Much Longer?

in Account & Technical Support

Posted by: Taylor.2319

Taylor.2319

Ok, the GW2 update a couple of days ago stated “We’re currently responding to prioritized support tickets within 48 hours, and will soon be responding within 24 hours.”

I’ve been waiting nearly 6 days (yes, I know some people have been waiting much longer) and my ticket has not even been prioritzed yet. So do i still have to wait for it to be escalated and_then_have to wait a further 48 hours?

I wouldn’t be so frustrated if I had been responsible for being hacked but I couldn’t be more careful.
[Incident:120909-000840]

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Taylor.2319

Taylor.2319

Ok, that’s my 5 days up for a hacked account.

I received 2 emails, one on the 27th august and one on the 28th stating “Somebody (hopefully you!) asked to reset the password on your Guild Wars account.” which went on to say “If you did not request to reset your password, you can ignore this email and no changes will be made to your account.” so I done nothing about it. A few days later, I’m banned. I’ve not even had a courtesy email saying my ticket has been escalated.

[Incident:120909-000840]

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Taylor.2319

Taylor.2319

Just adding my voice too. I never logged in for a few days but tried last night to a nice message informing me that I’ve been banned. I was only level 4 so they’ll not get much and they haven’t changed my user name or email thankfully
Acc name Taylor.2319
[Incident:120909-000840]

Ban message changed to terminated

in Account & Technical Support

Posted by: Taylor.2319

Taylor.2319

Xceptional, I’ve done a bit digging. Even if you did slightly offended somebody in general chat, you would only receive a temporary ban at the most. Also the reason we both had the Account Termination message is apparently because we attempted to re-log into our banned accounts and the message updates to terminated. I definitely think we’ve fallen foul of the hackers but you’re right, an explanation would be nice…

Ban message changed to terminated

in Account & Technical Support

Posted by: Taylor.2319

Taylor.2319

Xceptional, it might have nothing to do with your map channel chat. I am only level 4 and never even used the chat function and still got the account termination notice. I think we’ve both just fallen victim of this whole security breach/ hacking incident. Lets hope it gets resolved ASAP

Ban message changed to terminated

in Account & Technical Support

Posted by: Taylor.2319

Taylor.2319

Hi Xceptional
I tried to log in last not to a banned message citing breach of T&C’s etc. I tried again this morning and got the exact same message as you. The only difference is, yours says “Reason : 0”, mine says “Reason : 20”