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Download stalling (FIOS)

in Account & Technical Support

Posted by: Taylz.8052

Taylz.8052

But it’s not just FiOS customers because Comcast customers are having the same problems. It’s on ArenaNet not the internet service provider you have. ArenaNet is trying to put the blame on Verizon. People have gotten in contact with Verizon and were told that Verizon is letting everything pass through on their side. It has to be a problem with the GW2 servers itself. Most likely not able to hold the amount of data going through at the time of day the problem seems to occur(starting around 6 pm EST). If this is the problem they need to upgrade the server to make it able to hold more data for everyone or the problem will continue to persist.

Download stalling (FIOS)

in Account & Technical Support

Posted by: Taylz.8052

Taylz.8052

My question now besides when will the problem be fixed is will we get reimbursed in the game itself? As in, will get a few more days for the WvW Spring Tournament that ends on the 31st for the 3 days so far lost to gain the achievements and the new patch itself with the Festival of the 4 Winds.

Hold Verizon Responsible

in Account & Technical Support

Posted by: Taylz.8052

Taylz.8052

It’s not Verizon because it has been happening to people with other providers as well.

Download stalling (FIOS)

in Account & Technical Support

Posted by: Taylz.8052

Taylz.8052

It’s not the ISP it’s ANet because it happens at the same time everyday not to just Verizon but others also. Could it possibly be that the game server can’t handle the amount of people trying to get on/ amount of data trying to be transferred?

Connection Error(s) Detected. Retrying

in Account & Technical Support

Posted by: Taylz.8052

Taylz.8052

Had the same problem for the past 3 days now but I was able to get on earlier this morning around 9 am est. The problem seems to occur at night (currently 8 pm) and I don’t believe it is any ISP fault because it isn’t just one service it seems to be multiple ones. I would have to say that the problem is on ANet’s half.

My game will not launch

in Account & Technical Support

Posted by: Taylz.8052

Taylz.8052

Surprisingly, I was able to get on early today at 9:30 am est but it’s 8 pm now and I’m having the same problem as the past two days again. So it seems to be a recurring thing for a lot of us.

My game will not launch

in Account & Technical Support

Posted by: Taylz.8052

Taylz.8052

It shouldn’t matter who the ISP is. I shouldn’t have to go into my computer and change a bunch of different things around just to get the game to work when it was working completely fine before the patch. 2 days so far of not being able to play, 2 days of people not being able to participate in the update, 2 days of new players not playing a game they just put a good sum of money down for. Things like this ruin the game for all; it’s just not right in my opinion.

My game will not launch

in Account & Technical Support

Posted by: Taylz.8052

Taylz.8052

It’s a disgrace at this point, playing GW since ‘06 and they still can’t get it together.

My game will not launch

in Account & Technical Support

Posted by: Taylz.8052

Taylz.8052

Same here, I’ve been having the same exact problem for the past 2 days and I’ve had the game since it came out. I know of others in my guild that are playing right now because of TS but for some reason I still can’t get it to load.