Showing Posts For Tecq.8709:

Players Awaiting Help [merged]

in Account & Technical Support

Posted by: Tecq.8709

Tecq.8709

120831-001664
Permanently Banned for no reason and want an answer

Well as the title says my account has been banned permanently for no reason. I have know idea why I have been banned only got to play the game for 3 days. I didn’t say much on chat other than hello, have a good day and danced. I also just did quests in the Asura area. I have two Asuras level 12 necro and level 11 ele. I also have two humans a level 2 mes and a level 4 thief. I went to log into my account on the 31st of August and said permanently banned. I use a different password for each of my game accounts on blizzard, tribes ascend and GW2 but all under the same email with a 24 character long password. I wasn’t involved in the norn exploit and only found out about it when I jumped on the net to see the problems with my account. I did have the one problem with my account that when I sent the authentication email it kept failing till I tried it once my account was banned and said it was a successes which I thought was a bit strange. I have submitted the problem to the Guild wars 2 support team on the 31st when my account was hacked but didn’t get much of an answer only that we have received your email. I left it for a couple of days as I knew they would be busy but found out other people were getting help and support on there problems straight away (like a day) where here is me getting no help or support in this situation and it makes me want to cry a little. Its like I have been put in the deep end with no answers at all. :‘( All I want is some help from support to get my account restored or an answer to why my account has been permanently banned.
TL:DR: no response in help wise from the guild wars 2 support team in 5 days about my account being banned for no reason. :’(

Also heres the link to my forum support question
https://forum-en.gw2archive.eu/forum/support/account/Permanently-Banned-and-want-an-answer/first#post5584

Thanks :’)

Permanently Banned and seeking an answer

in Account & Technical Support

Posted by: Tecq.8709

Tecq.8709

Well as the title says my account has been banned permanently for no reason. I have know idea why I have been banned only got to play the game for 3 days. I didn’t say much on chat other than hello, have a good day and danced. I also just did quests in the Asura area. I have two Asuras level 12 necro and level 11 ele. I also have two humans a level 2 mes and a level 4 thief. I went to log into my account on the 31st of August and said permanently banned. I use a different password for each of my game accounts on blizzard, tribes ascend and GW2 but all under the same email with a 24 character long password. I wasn’t involved in the norn exploit and only found out about it when I jumped on the net to see the problems with my account. I did have the one problem with my account that when I sent the authentication email it kept failing till I tried it once my account was banned and said it was a successes which I thought was a bit strange. I have submitted the problem to the Guild wars 2 support team on the 31st when my account was hacked but didn’t get much of an answer only that we have received your email. I left it for a couple of days as I knew they would be busy but found out other people were getting help and support on there problems straight away (like a day) where here is me getting no help or support in this situation and it makes me want to cry a little. Its like I have been put in the deep end with no answers at all. :‘( All I want is some help from support to get my account restored or an answer to why my account has been permanently banned.
*TL:DR: no response in help wise from the guild wars 2 support team in 5 days about my account being banned for no reason. :’(*