Hey. I’ve had this error that happens both when trying to use the credit card option, and the paypal option.
Paypal: A error occured finalizing your payment (or something like that)
Credit card: Card approval failed
The first time I bought gems, was last week wednesday. It worked just fine and I bought 1600 gems. I decided to buy some more this friday and wanted to buy 800 gems, but then this error occured. My cousin was visiting me so we decided to try his credit card aswell, with no luck. The same error occured for us both, so I decided to make a ticket. The next day the ticket was responded, and they told me to contact my financial institution. I didn’t believe it had anything to do with me cause something like this never happened before, so I decided to try it again and surprisingly buying gems worked again. Now again today I want to buy some more gems, but the same error is haunting me. I don’t know what else I can do but to wait. I updated my ticket waiting for a response and I try to buy the gems frequently every hour or so without luck so far. I hope you find a fix to this.
thank you – [Incident: 130330-000853]?
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.