Guild Wars 2

Me-My friend stole my serial and created an account. I want to get my key/account back. Here is a copy of all the info that i have from amazon.

Support-I understand a friend of your stole your Guild Wars 2 Serial Key and because of this your account. Unfortunately, we are unable to retake the account back in this case. You will need to talk this with your friend to try to get it back. If someone gets hold of your Serial Key, there is no way we can get it back.

Me-How do i get it back when he is not picking his phone, bloking me on skype and facebook and i cant use my game ? Its like my serial is stolen! If the serial is mine than the account which he created is allso belonging to me! So just please reset the account and give it back to me , so that no more damage is done. Please transfer the contact email on my stolen account to the address provided below .I have no means of contacting this guy anymore! The way i see it just change the contact email , reset the pass and
send them to me . Its that simple!

support-Thanks for your patience while we investigated this issue. You should now be able to log in using the following
information:

Account Name: Texnoi

ARE you for real ? I am asking to get my stolen account restored , not the one that i am using to contact you! ,P What the hell? Is my english that much of a mess or nobody gives akitten Common you guys!

120910-005932 Again in the loop

120910-005932 Just change hackers email to mine and reset the pass . I would be so happy to finally play the game!

Gaile ,
please take a look at my issue. It would be easy to fix and would not take more than 5min! Its just that i have a feeling that the support doesnt want to assist! And i was hoping that i get a chance to play the game during the weekend!

120910-005932 Thank you in advance!!!

Common you guys! 120910-005932 6days and counting

120910-005932 common pls check my issue ! I want to get my game back!

Ticket ID 120910-005932

Its allmost 5 days so i will paste it now , rather than i a few hours. (Was created on 8sept)

I cant access my second account! [Incident:120910-005932]? Can s.o from the staff look into it
Thanks

My character cannot create a guild. Only when i create a new one, before i lv up the option is open. Thats my bug report.