Guild Wars 2

121021-000603 is my ticket number, I was able to purchase gems up until yesterday when my purchases were denied. I contacted support who said, “In reviewing your account, I can see that I am able to override your purchase restriction for 24 hours. Please make your purchase within this time frame. If you are unable to make the purchase within that time, you may need to contact us again.”

Seriously? If I have to contact support every time I want to make a purchase, you will simply loose my purchases. I will not step through hoops to make a purchase and try to force my money on you. This is a joke, I am a legit player, doing legit things and playing a game I paid for. Please fix the system, there is nothing wrong with my cards, my account, my spending habits and there is plenty of money on the cards. I have the authenticator service on my account for added security, but still I have to contact someone at support, then wait to purchase. That makes me simply wish I had never bought two copies of the game in the first place.