Showing Posts For Thomas Wilde.9274:

Chest Of The Casual Fractal Hero Rewards

in Fractals, Dungeons & Raids

Posted by: Thomas Wilde.9274

Thomas Wilde.9274

The Chest of The Casual Fractal Hero achievement I have seen rewards you with a fractal weapon skin. The achievement requires you to complete each fractal scale from 1 – 20.

My question is there a way to see what individual fractal levels you’ve done to track the achievement? Or will I have to redo every fractal level from 1-20… (Hopefully not the latter).

Can we please get a working Mac Client [Merged]

in Account & Technical Support

Posted by: Thomas Wilde.9274

Thomas Wilde.9274

I have bought both Gw2 and HoT, spent countless Gems and tried to enjoy the game I love all for it to be nearly unplayable.

I ran into problems with the Mac client before (constant crashes upon opening). I was then instructed to open another Login on my mac which temporarily helped. Now I cannot play the game at all once again.

Really starting to lose my patience as a paying customer. It’s like all mac users have been robbed of their money by Arenanet while nothing has been done or suggested that there will be any kind of Mac client.

Is there any way in which I can receive a refund? There has been zero said on an update to the mac client to make it playable and not even a hint of anything further being developed. Don’t say something is playable on a Mac system when it clearly isn’t.

Can we please get a working Mac Client [Merged]

in Account & Technical Support

Posted by: Thomas Wilde.9274

Thomas Wilde.9274

Arenanet you’ve really cheated a large part of your customer base here. It’s disgraceful how you can charge for a Mac version of the game when it’s practically unplayable at this time. The fact no real Mac Client has been developed all this time is astounding and I have also spent gems and bought HoT and now it isn’t playable.

As a customer I feel absolutely robbed.

Mac Client stopped working for good.

in Account & Technical Support

Posted by: Thomas Wilde.9274

Thomas Wilde.9274

Yesterday the GW2 Mac Client randomly kicked me out. I then tried to restart it and the programme comes up on the dock but then there is no window at all. I tried removing the .dat files to the advice of the support team and have even tried re-installing.

Once I download the installer however, the actual GW2 client ceases to open, meaning I can’t even open the client to re-download the game. I have been back and forth with a support ticket open but they keep suggesting the exact same approach by removing the local .dat file and .plist files from the library.

Has anyone has anything remotely similar on Mac? I have seen other forum posts regarding this issue which seem completely unresolved and it’s making me think I’ll be unable to play GW2 again with HoT on the horizon…

If anyone has any advice or experienced anything similar please let me know.