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Game Crashes - On Load and At Random Times

in Account & Technical Support

Posted by: Thordic.7015

Thordic.7015

This issue is widespread and a lot of people are having problems with this. Almost everybody with this issue have NVIDIA cards as well…

Please don’t mistake vocal reports with correlative behavior.

If you search for crashing errors on the forum, the vast majority of issues I’ve seen have been with nvidia cards. It’s not like he’s pulling it out of his butt.

I opened a support ticket, and tech support gave me a laundry list of things to do before they could help (I think they want me to download at least three different programs to run tests on my computer).

This is ridiculous.

Game Crashes - On Load and At Random Times

in Account & Technical Support

Posted by: Thordic.7015

Thordic.7015

This is getting ridiculous.

I can’t play for a week. NVidia finally releases drivers that work. I play with NO issues for a couple days. Then GW puts out a patch and now I crash again after 2 minutes in game.

I’m this close to just asking for my kitten money back. I’ve never even had this many issues with games that are still in Beta, forget about something that was released.

Game Crashes - On Load and At Random Times

in Account & Technical Support

Posted by: Thordic.7015

Thordic.7015

I haven’t seen any crash logs generated.

Game Crashes - On Load and At Random Times

in Account & Technical Support

Posted by: Thordic.7015

Thordic.7015

It’s not an overheating issue. The game doesn’t even get a chance to warm up my video card, and I haven’t had any heat issues with any other game.

Also I checked the temps and they are fine.

I really do like GW but with all the crashing issues I see, I suspect kittenty code.

Game Crashes - On Load and At Random Times

in Account & Technical Support

Posted by: Thordic.7015

Thordic.7015

This is the first time I’ve ever bought a game and literally not been able to play it.

I got the game before Christmas, and was able to play for a week or so without any problems whatsoever.

Suddenly, starting this week, the game crashes constantly. If I’m lucky, I can play for 40 minutes then my screen freezes, whole computer locks up requiring a hard reboot.

Mostly, though, the game locks my entire system up before the screen even completely loads. I can see most of the world and my character, but the buttons and such aren’t even fully rendered when BAM.

I’ve tried a few sets of drivers to no avail. I’ve set all the graphics settings in-game on low. No help. I underclocked my graphics card. Still crashes. I searched my case for dust, but it’s clean. The PC isn’t brand new but I’ve never had any hardware issues at all.

All fingers point to a driver issue, but I can’t get the kitten thing to work.

Current setup below. If you need any more information or logs, let me know.

System Information
—————————
Time of this report: 12/29/2012, 14:53:29
Machine name: BRIAN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA770T-UD3P
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon™ II X4 620 Processor (4 CPUs), ~2.6GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 1745MB used, 14633MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_311519DA&REV_A2
Display Memory: 4069 MB
Dedicated Memory: 997 MB
Shared Memory: 3071 MB
Current Mode: 1920 × 1080 (32 bit) (59Hz)
Monitor Name: SyncMaster 2333SW,SyncMaster Magic CX2333SW
Monitor Model: SyncMaster
Monitor Id: SAM04DE
Native Mode: 1920 × 1080(p) (59.934Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.1070 (English)
Driver Version: 9.18.13.1070
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/3/2012 10:47:14, 18045968 bytes