Showing Posts For Thunderbones.3290:
Still no word on my losses from the 9/19 tp crash. There is something seriously wrong even if the log says everything is hunky dory its not. Dev’s need to look into this, I don’t think this many people all had the same problems at a lot of the same time periods. Can we get an official response on when we will get our items/gold sent and whats being done to fix this problem?
Will quote john smith from another thread:
Items and Gold are never lost, the maintenance may have caused a delay in your orders. When the TP is back up just look out for those orders.
TP has been back up for almost 6 days now and I still don’t have the items, I can see them in items log but nothing in pickup tab, I tried all the tricks and submitted a bug report and a service ticket to no response… not sure what to do
any updates on this anet? still waiting on response to ticket from the 9/19 outage, still alot of gold and items not delivered from that night.
welcome to the problem. see other post on this forum and reddit, particularly the 9/19 tp outage post. its not looking good for getting our stuff back
What he said, for that low end your selling for salvage value(copper and salvage monthly) and its almost always more than 25 copper, if they cant step outside and mine one copper node for a silver then they will continue to have problems with this game.
I am also having this issue. It happened on the 9/19 outage/crash, I can even see in history tab where it shows items were bought, but after 72 hours I have not recieved them or my gold back. Opened a ticket and still waiting on a response, already tried everything GaileGray posted to no luck. Note this is the 9/19 wed night crash issue not the gold missing from inventory from merged thread. Please make this right
Still no response to my ticket, still no items/gold going on 72 hours now, they need to fix this esp considering gold is linked to gems and real money!
I have this same problem, happened at same time and I have waited since wed night now to get stuff. I checked the buying tabs and canceled some items there, no luck. Not sure what to do.
I submitted a bug report but it said they wont respond to individual reports. How/When will i get my money/items?