Guild Wars 2

This is Hectis, from Grievance (now Dark Grievance) on Jade Quarry.

You’ve heard from a lot of us now. We’re regrouped and again are over 220 members, but we’ve lost members, time, and part of our sense of community because of GW2’s guild bugs.

The vast majority of our 200+ members on head start launch day purchased a digital deluxe or CE addition of the game. Assuming you value the bonuses from digital deluxe at $20 (the price charged), the free 1000 guild influence is a big part of that, at least $5. We had at least 150 people, probably more, use their tomes for Grievance. That’s around $750 that has just disappeared.

I understand you’ve had bigger fish to fry this week. I understand if getting Grievance back, influence restored and merged, takes a while.

What I do NOT understand is the inability to get ANY kind of response from someone in your, by all accounts, hard-working and capable support team. We’re customers, and important ones, if you know anything about Grievance Global Gaming. Tell us Grievance still exists. Tell us you’ll get to individual guild problems sometime soon. Tell us ANYTHING besides generic guild ticket responses that don’t address our issue.

Your game is great. Some problems are to be expected. Throw us a bone, will ya?