Showing Posts For Toejam.3597:

Why should I be an internet tech to play GW2?

in Account & Technical Support

Posted by: Toejam.3597

Toejam.3597

…thats where your obligations as user end, whoever sells you the product must provide it as foolproof as possible, thats why theres customer services. It’d be the same as saying that in order to enjoy a summer cruise you must know how to repair the ship’s engines.

The flipside of that is that Anet’s obligation starts once you connect to their service. It’s not their responsibility(or even within their power) to fix you and your ISP’s networking infrastructure so that your signal can make it there.

or, following your nonsensical cruise analogy, you have to make it to the boat yourself, the ship won’t pick you up at your house in Nebraska.

So? Of course Anet isn’t responsible for your network infrastructure , thats your ISP’s responsability, you still aren’t required to possess any sort of deep tech knowledge on the matter beyond picking up the phone and telling whoever supplies your inet service “it doesnt work, fix” (wich is what the OP should’ve done from starters), therefore no, you dont need any tech knowledge to play games, if it was so games wouldn’t be half as popular.

Sure, its handy, no, its no obligation, wich was the initial point, if it was so, it’d be on the box right by “internet connection required”.

@SolarNova : yes i know, but i was talking about performance and stability and how much knowledge the user is supposed to possess in order to play a game, not how easy or hard it is to down zhaitan, thats what i meant about foolproof. Other than that i agree, games have been dumbed down way too much in the last few years.

The OP’s only fault here is asking why must everything on his end being ok in order to play the game, since its a pretty evident answer.

(edited by Toejam.3597)

Why should I be an internet tech to play GW2?

in Account & Technical Support

Posted by: Toejam.3597

Toejam.3597

I shouldn’t have to do or know about all this just to play GW2.

If you want to play computer games, you need basic computer knowledge and troubleshooting skills.

if you want to play online games, you need basic network knowledge and troubleshooting skills.

These situations can be annoying, but try to look at it as a learning experience.

What you need to know in order to play computer games/online games is if your hardware meets the requirements to run the product, and thats where your obligations as user end, whoever sells you the product must provide it as foolproof as possible, thats why theres customer services. It’d be the same as saying that in order to enjoy a summer cruise you must know how to repair the ship’s engines.

I do agree that someone with zero knowledge over this stuff is rather weird tho, specially these days…. but still

Launcher login error

in Account & Technical Support

Posted by: Toejam.3597

Toejam.3597

Same problem here>:

EU – Seafarer’s Rest
Build: 16732
Error code: 42:1020:9001:4103