I’ve tried again this morning reinstalling the game. The installation works (as usual) but the game log-in screen still doesn’t open. I can’t patch new builds and still unable to play the game. Can a moderator or developer send me a message or give me any new ideas to get my game started?
My game crashed last Saturday and since then i’ve been unable to start the game on my Mac. The icon loads and the dot indicating the program is open is there, but the games start up window doesn’t load. I’ve tried restarting my computer, i’ve recently up-dated to the new OS X (still nothing), i’ve tried repairing the game and reinstalling. I even went as far to remove all the GW2 files from my computer and starting a fresh installation and still nothing.
Can you help me? I’ve check forums and found little to no help on how to fix this problem. Is there any info i can e-mail customer support for help?
