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[OMFG] Official Mesmer Forum Guild

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Posted by: Tots.5846

Tots.5846

Hi there, would be interested in joining as:

Tester
ign: Totless
playing on Desolation EU
mainly doing WvW and solo Q pvp
play 4-7 nights a week from 8pm to midnight CEST

[HIDE] on Desolation looking for old farts

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Posted by: Tots.5846

Tots.5846

The Hidden Council is a group of players that have played together for some years now. We are a social bunch, who chat random stuff on mumble each time we’re online. The social aspect of the guild mainly consists of exactly that – voice comms… Guild chat is dead.

Most of our members were only doing Tpvp, but that became stale and we now do other stuff. We do a little bit of living story, when that’s around and the odd dungeon, but 75% of the time we roam in WvW looking for epic fights, stomping nerds and holding supply camps eventhough we are heavily outnumbered.

We also have our own Spvp server where we duel eachother, spectate duels, give tips and all that good stuff so we get better.

WE DO NOT ZERG. At all. There are other guilds for that.

At the moment we are looking to recruit 5-10 additional players, since some members have left for other games, and we have not bothered recruiting new ones till now. So if you are in your mid 20’s or older, not shy on comms, want to roam with small groups and dunk nerds, ruin zergs, and die alot – then give me, mudsie or eleraa a whisper. Join us for a couple of nights and see if manlove occurs.

Tots

New rez timers, opinion from top tier player

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Posted by: Tots.5846

Tots.5846

Agree 100% with OP, new rez-timers don’t really introduce any benefits to tournament play, and takes away some of the more exciting aspects of the on-the-fly decisions as Jumper mentioned.

Honestly, I don’t really know why they changed the rez-mechanics of the game. I agree with the devs testing stuff out, as long as they also remain aware when some of their experiments don’t pan out in a way, where they improve the overall pvp game. And in this regard wont refrain from bringing the old system back.

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Good stuff… If you can fix me a sandwich as well, I’d probably vote for you as president

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

I really appreciate the response to this thread. Is there any ETA on when you expect/hope this to be fixed?
As in, is there any possibility of the PvP team to update us regarding the findings of their investigation?

I’m only asking because I’m genuinely considering buying a second copy of the game, so I can get back into tournaments, but don’t wanna “waste” my money if it’s within 48 hours or so.

(edited by Tots.5846)

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

The contents of this thread is no longer showing for me, is this happening to anyone else? Or is it just me

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

@ LoneDeranger… yeah, good point – chaning the URL may screw us over… I’ll just post it here then…

80 hours and counting – tick… tock…

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

@Reroll – Nevertheless, I still want them to post in this thread, as I do not speak spanish…

I’ve gotten a new email from the support team:
8. They’re asking me to disable my antivirus and try to log on to the game, then make another Hijack This report. I’m not fond of doing anything on my computer without antivirus programs running, and I already tried loggin on without antivirus in step “2” in my little summary – which did not resolve anything…

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

@Grintosi… I’m not sure about this mate, but I think there already has been a server restart since the issue occurred, which, of course, does not bode well for us.

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Right, here’s another update. Recieved a new email.

7. I was requested to run a diagnosis, by creating yet another shortcut and putting " -diag" in the target line, then run it – done. Then replace the " -diag" with " -log", after which I should enter pvp, which would create a log file when I disconnect from the game. (I have never had disconnection issues, have never mentioned it anywhere, and these problem we’re having have nothing to do with disconnections so this puzzled me a little) Anyways, I ran a few spvp battlegrounds without disconnecting, and eventually logged off to do the last test they requested. This involved downloading HiJackThis and run a scan. Now, I don’t mind doing what I can to resolve this issue, but I have a real problem downloading random programs I don’t know and therefor don’t trust, but I did it anyways.

They wanted me to run these tests to once again, rule out the posibility of the issue being on my end…. Baffled me.

I have now submitted the 3 tests to them and yet again urged them to take a look a this thread, so they can see for themselves that multiple people are having this issue, and not just me. This should, hopefully, further indicate that this is not at my end the issue/problem resides, but the servers…

(edited by Tots.5846)

Tournament Timeout bug/fix/solution

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Posted by: Tots.5846

Tots.5846

This issue is still not sorted out, there is another thread about it here →

https://forum-en.gw2archive.eu/forum/support/bugs/Stuck-in-tournament-for-over-53-hours/first#post635384

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

5. The PvP menu and roster which I can’t leave

Attachments:

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

4. The Tournament NPC

Attachments:

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

3. the second error message

Attachments:

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

2. The first error message:

Attachments:

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Since I’m too incompetent to link more than one screenshot in a single post, the following posts will consist of a small description and a picture, showing what the “bug” looks like:

1. the pop up

Attachments:

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

THE SUPPORT GUYS + ME, AND WHAT WE HAVE DONE:

As far as I know, I am the only one with this issue that actually has contact with the support team, which is the main reason of me keeping a log on our progress on this thread. Hopefully this will benefit other people:

1. I was asked to run a GameAdvisor test – which I did.
2. I was then asked to run another one, after an MSCONFIG configuration, where I disabled all services (except the windows services).
3. I was told that I should update my graphics driver, which I did, and that I should create an extra account on my computer with admin privileges and try and log in from that account – I did these things. They didn’t work
4. I was asked to delete the “local.dat” file in my documents and create a GW2 shortcut, where in I should add " -repair" in the Target line – this would make said shortcut run a repair on my game. I did these things and they didn’t resolve the issue.
5. I was asked to submit screenshots of the issues, which I did.
6. The final email I got from the support guys (15 hours ago) basicly just said “thank you for bringing this issue to our attention – have you tried leaving the pvp area?” Which I then said yes to, followed by me more or less begging them to just “kick” the affected people from the bugged out tournament, or have a GM log on to our accounts and investigate. I have not recieved any email since I responded to that mail, which I did 8 hours ago.

Now, as I previously have said, I do appreciate them trying to rule out that the issue is with my client/computer/connection, but this has to have been ruled out by now – surely…

As to requesting the support guys to look at their end, I have done so multiple times, but I am not sure if they have or not, since no such information has been passed along to me. I am basically sitting here with a bugged out, broken account that cannot do what I bought this game for. Tournament/competitive PvP. And the fault does not lie with me, nor any of you guys experiencing the same issues.

This bug or whatever it is – is not only messing my tournament play up, but my entire team is also unable to play since I am not available to them. I am sure this corresponds to Tang’s, ReRoll’s, Danto’s, and LoneDeRanger’s teams as well… And for everyone else and their team mates in the same situation.

For me and my team, 2 tournament nights have been ruined, and now it looks like a third night in a row is ruined.

Can we please get this sorted out now, A-net. I think we can all agree that some form of communication from your end as to what you believe the issue is, when it will be resolved and that it is actually being worked on or not is in order. Sitting here having no idea, is simply not acceptable.

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Alright, I’m gonna attempt to summarize what has happened to us, and what has been done to resolve the issue we are experiencing.

TLDR: there is no TLDR, either read it or dont.

THE ISSUE AT HAND:

On friday about 9:30 am (brittish time) several people signed up for a free tournament. If all the people in this particular tournament experience the same as me and the guys in this thread, I do not know, but it’s more than likely the case.
The people who signed up for this tournament all got the pop to join for round 1. None of us got in. 90 seconds later we recieved 2 error messages. Trying to click the “join” or the “wait” button again resulted in the two same error messages. This rotation of the pop up and the error messages continues to happen, and has done so ever since. Every time we enter a new zone it happens, every time we log on it happens, leave the mist, whatever requires a zone change makes this happen.

Our PvP button (the 2 crossed swords in the top left corner) is permantly a frozen tournament icon, that says “Tournament in progress” whenever we hover over it.

Clicking the button brings up the PvP window, from which there is an option to “go now”, which is then followed by the two error messages approx 90 seconds later.

Clicking the “leave roster” does nothing.

Talking to the tournament NPC brings up the tournament window, but does not give an option to join a tournament.

This is basicly our problem. We cannot leave our current, bugged out tournament, which in return means we cannot start a new one.

WHAT I HAVE DONE TO SORT IT OUT ON MY OWN:

- Upon getting the first bugged pop up some 55 hours ago, I logged off, logged on and tried to enter a random hotjoin spvp, which has worked for me previously – I then got routed into the tournament by doing so – this did not work this time.
- I’ve tried leaving the roster
- I’ve tried joining a group of guildies and have them sign us up for a tournament
- I’ve moved all of my characters out of The Heart of the Mist (which all get the same pop-ups)
- I’ve deleted some characters
- I’ve created new ones (which all get the same issues)
- I’ve spent hours on the internet trying to find a solution on my own
- I’ve tried solutions to similar, but not identical error codes – this did not help.
- I have made an ingame bug report
- I have contacted the support guys via the webpage (I’ll return to this later)
- I have created two forum posts, in both the “Structure PvP” section and the “Game Bugs” section, which have not been responded to by any A-net employee. I am now solely posting in this thread, since it has some traffic, which I hope will draw some attention to the issue at hand.

(edited by Tots.5846)

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

I am now back, only to discover I havn’t gotten a response via email yet. This coupled with the feeling I get from re-reading the last email I got from the support team, makes me think that they don’t intend to investigate it much further to be honest.
They basicly said thank you for bringing this issue to our attention, and have you left the pvp area – which upon re-reading seems defeatist to. Almost as if they wont look into the problem since it’s on their end and not mine. And therefor attempt to suggest such a basic thing to me (tried by many of us) as leaving the PvP area simply because that request would take no more than 20 seconds on their part to conjure up. This is of course speculation and stems from utter frustration on my part, I’ll admit that. I’m just getting more and more frustrated by this, since it has already ruined 2 nights of tournaments for my entire team, and is likely to ruin a third.

@Tang – it might only be 40 players that we know of – more people may have or run into the same issue however, so I’d imagine this is something to prioritise because it is, as you said, gamebreaking… Not only for the 40 ppl, but for their regular teams as well, which brings that number up. If this sorta thing can happen to us, it can happen to anybody, which in return would bring the number of affected people up higher.

@LoneDeRanger – you should rename this thread to “Stuck in a tournament for over 53 hours”

(edited by Tots.5846)

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

I have to go out for a couple of hours, so I’ll be unable to make an update concerning my correspondance with the support team for a little while. During this time, could some of you guys make sure this thread gets some attention? Maybe facebook link it or on twitter or something? I mean, it’s fine that I am at least in contact with the support guys, but I wouldn’t mind some forum mod/dev or whatever reading this thread to speed up the process at bit.

I do think they support guys have abandoned the idea that it’s an issue on my end, my computer or setup… Rightfully so… This thread sorta proves this, along with the numerous tests I’ve done for them.

Bringing attention to the issue, and the fact it affects not just us, but our teams as well, may give them incentive to make this a priority.

For us it’s the main part of why we play the game, but in it self – it’s my understanding that tournaments in themselves are quite a big part of the actual game itself.

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Recieved a new email from the dear support guys. They wanted me to try to leave the PvP zone, which several of us have done already to no avail….

I have asked them if it is not possible to manually kick us out of the tournament server or have a GM log on to our accounts to investigate for themselves, have also linked them these forum posts…

Am really hoping they fix this by today, since this bug may just be affecting me and you guys, but as ripples in the water, all of our tournament teams gets affected by the fact we cannot play with them as well… My team’s frustration and annoyance with this is beginning to equal mine.

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Next email requested me to send screenshots of the issue/problems… Which I did, now sitting here crossing my fingers they’ll have a GM log on to my client and see the problem for himself, so there’s no longer any doubt that the issue is with their servers…

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Time for another update. Recieved an email from the support guys 20 minutes ago.

This time I was asked to delete the local.dat file in my documents, and create a gw2 shortcut, where I should add “-repair” in the target line to turn the shortcut into a repair file. Did as requested. It had no effect.

Albeit a bit slowish on their responses to my emails, I appreciate the support teams efforts. I am still, however, getting the feeling they have no idea how to fix it. And it seems to me, they still feel like the issue is at my end – a continuously diminishing feeling in myself… It must be in their end, we must be lost in some weird purgatory in some login server or the like…

Will update again as soon as possible.

Tournament Timeout bug/fix/solution

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Posted by: Tots.5846

Tots.5846

Right, just got a response from the support team. They told me to update my graphics drivers, and to create a new account on my computer with admin privileges, then try to log in again and see if the problem persisted. Did it, but it didn’t fix anything at all.

I sorta already had the feeling it wouldn’t fix anything since everything points to the problem being on their end and not mine/ours…

I’ll keep you updated on the situation and what the support guys tell me to do…

@lonederanger – I have thought about it, but not tried it out – if you do and get results from it, please let me know.

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Right, just got a response from the support team. They told me to update my graphics drivers, and to create a new account on my computer with admin privileges, then try to log in again and see if the problem persisted. Did it, but it didn’t fix anything at all.

I sorta already had the feeling it wouldn’t fix anything since everything points to the problem being on their end and not mine/ours…

I’ll keep you updated on the situation and what the support guys tell me to do…

@lonederanger – I have thought about it, but not tried it out – if you do and get results from it, please let me know.

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Yeah, will keep you posted on the progress. As of now I havn’t gotten a response from the support guys, since I updated my ticket with the second Game Advisor test they had me run. That was 5 hours ago.

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

Searching in the forums someone had the same issue and explains it with many details:
https://forum-en.gw2archive.eu/forum/support/bugs/Tournament-Timeout-bug-fix-solution

Hiya, yeah – that’s my post. I made a similar one in the Structured PvP section, which has actually been replied to. Here’s the link:

https://forum-en.gw2archive.eu/forum/pvp/pvp/Tournament-Timeout-bug-fix-solution/first#post625953

As I said there, it might be an idea for a mod to merge the threads or whatever, since they’re describing the same issue.

Tournament Timeout bug/fix/solution

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Posted by: Tots.5846

Tots.5846

I am currently in contact with the support guys and have done two Game Advisor tests, which they have requested. Apparantly they are ruling out the posibilities of the problem being at my end, which I am fairly confident it isn’t, since it happened to the other people in my random pug free tourny team as well. Anyways, the problem still persists.

One of the guys I mentioned has made a forum post in the Game Bug section, concerning the exact same problem:

https://forum-en.gw2archive.eu/forum/support/bugs/Stuck-in-tournament-for-over-10-hours/first#post622179

I don’t know if you mods wanna merge the posts or leave them as they are at the moment.

Stuck in tournament for over 53 hours...

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Posted by: Tots.5846

Tots.5846

I’m in that group Lonederanger… And I am experiencing the same issues as you

Tournament Timeout bug/fix/solution

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Posted by: Tots.5846

Tots.5846

Just as an update on this current situation, which has not changed at all…
I’ve tried logging on all of my characters, and:
1. tried leaving the roster
2. left heart of the mist
3. deleted a few of them

In addition to this I’ve tried creating a new character, where the problem continues to exist. I’ve sent an ingame bug report, I’ve contacted the support via the forums and made this post, no responses from anyone besides Tang up there.

I’ve trawled the interwebses and have not found any solutions outside of this forum. I’ve tried solutions for error codes similar to mine (42:0:9001:3968 for example) that suggested I should create a new shortcut and rename it as a port test… Didn’t work. I realise that the things I’ve done already to try to fix it myself are very unlikely to work, but I’m superstitious like that.

Eagerly awaiting response from the support team, a forum mod or anyone who has been able to sort this out themselves, since this is doing my head in. Not to mention my tournament team. As a sidenote, a guy in my tournament team had to wait 3 weeks to get a response to his request for a gm/support employee or whatever, and I am in no way comfortable about that situation, nor is my tournament team.

Tang, let me know if the situation changes for you or the 5 others you know with this problem…

Anyone else in a similar situation, post or present – I’d like to hear what you’ve done to resolve it, as I am running out of ideas.

Tournament Timeout bug/fix/solution

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Posted by: Tots.5846

Tots.5846

Right, I spend about 95% of my gw2 time in heart of the mist doing spvp and tpvp, and really enjoying it. A couple of hours ago I signed up for a random free tourny, hoping to stomp a few people before I had to log to do other stuff. Waited around a few minutes and got the pop to join forest of nifhel – sweet. Clicking the join button did nothing for me, and I remained in Heart of the Mists. This has happened to me once before and I randomly fixed it by logging in and out, then trying to join a random hotjoin spvp, which then put me in the tournament I was initially signed up for.
Needless to say, I tried the same approach. This time, however, it didn’t work. For the following 45 minutes i proceeded to have the pop up for Nifhel, and been clicking both join and wait, to no effect. About a minute after clicking join I get two error messages:

1. The game client is unable to gain log-in access at this time… etc… firewall… etc… campus and an error code. (42:0:9001:3968:101)
2. Tournament Timeout

Logged off, shut my computer off and waited an hour, thinking it would fix itself. It hasn’t and now upon logging in again to do mah peeveepee I keep getting these error messages and the Nifhel pop up.
The Heart of the Mist menu still shows me as in a group with the randoms, and when trying to leave the roster from there, nothing happens. The little tournament icon in the top left shows “tournament in progress”. I can’t join any tpvp or spvp and I need my fix.
Has anybody had similar problems and found a fix to this?
thx in advance

(edited by Tots.5846)

Tournament Timeout bug/fix/solution

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Posted by: Tots.5846

Tots.5846

Right, I spend about 95% of my gw2 time in heart of the mist doing spvp and tpvp, and really enjoying it. A couple of hours ago I signed up for a random free tourny, hoping to stomp a few people before I had to log to do other stuff. Waited around a few minutes and got the pop to join forest of nifhel – sweet. Clicking the join button did nothing for me, and I remained in Heart of the Mists. This has happened to me once before and I randomly fixed it by logging in and out, then trying to join a random hotjoin spvp, which then put me in the tournament I was initially signed up for.

Needless to say, I tried the same approach. This time, however, it didn’t work. For the following 45 minutes i proceeded to have the pop up for Nifhel, and been clicking both join and wait, to no effect. About a minute after clicking join I get two error messages:
1. The game client is unable to gain log-in access at this time… etc… firewall… etc… campus and an error code. (42:0:9001:3968:101)
2. Tournament Timeout

Logged off, shut my computer off and waited an hour, thinking it would fix itself. I hasn’t and now upon logging in again to do mah peeveepee I keep getting these error messages and the Nifhel pop up.

The Heart of the Mist menu still shows me as in a group with the randoms, and when trying to leave the roster from there, nothing happens. I can’t join any tpvp or spvp and I need my fix.

Has anybody had similar problems and found a fix to this?

thx in advance

(edited by Tots.5846)