Guild Wars 2

Any ideas? :P

Clean install, only software is GW2 and Skype! When I dont use Skype, the computer just freezes up.. the connection is just fine and I have no latency issues at all.

Heya all.

I have not played GW2 for a while due to the game always randomly crashes on me, but lately I found out while I was talking to someone on Skype while playing.. the game does not crash! I have NO idea why or what is causing this effekt ( faulty WiFi card perhaps?).

I then created a dummy Skype account that I call before I start the game, and now I can play without any trouble at all!

Anyone here smart enough with hardware/software care to explain this to me?
Or should I just file this one under " weird things that happens in windows "

Hey all, just a small update !

Kudos to the support team trying to help me With this issue, but alas.. we could not find any solution Tried everything there is ! And.. they gave up on me

BUT.. here is something weird i found out.. i did notice that when i was using Skype With my friends while playing GW2.. the game did not crash!! SO.. each time i play the game now.. i use Skype to Call my fake account on my iPad just to keep the line up ! And .. the game does not crash !! :O I have NO idea why… and i hope some clever brains here might know why ?

Tommy

I have the same problem, working on a solution With the support as we speak.. lets hope they can find a fix for this issue that seems to haunt many players

Ticket posted, lets see if we can find something out

Yes.. the bios on the MB are Version 20.3.. the latest.

You are NOT alone on this issue, i have a brand spanking New PC and have the same crashing problem that seems to haunt many players.

Ok, an update : I took out all the hardware from the PC and ensured that there was NO error either on the hardware or the cabinet. Installer Windows 8.1 64 bit on a fresh harddisk and ONLY installed the nvidia gfx driver and the AMD chipset drivers! I THEN reinstalled the game.. SAME THING happened!! I have NO heat issues ( 4 × 140 fans in the Tower ) The system is not overclocked or modified in ANY ways! I have tested the RAM With the ramtester in win 8.1 AND i have tested the ram using memcheck! NO fault in any hardware on ANY tests i have taken!
I stresstested the CPU and GPU, no signs of error there either!

I have played the game in low gfx settings, in the best settings and the auto detect setting.. same ting happens! Played fullscreen.. windowed.. same kitten happens! I can pick flowers .. game freezes.. I can do some crafting.. game freezes.. but the worst thing is when it happens when I do some dungeons.. ye.. kicked out of the instance when I restarts the PC after the crash! BUT.. sometimes.. it can run smoothly, I have managed to play for some hours With no crashes also.. it is totally random ! This have prevented me from joining in on the real fun, and I just have a bad feeling each time I log the game!

This is my hardware list :

Kingston HyperX 3K SSD 120GB 2.5" ( As the OS / system disk )
Crucial DDR3 BallistiX Sport 1600MHz 8GB
Cooler Master G700, 700W PSU
MSI 990FXA-GD65, Socket-AM3+ Mainboard
MSI GeForce GTX 760 Gaming 2GB PhysX
AMD FX-8320 Black Edition CPU
Cooler Master Blizzard T2 CPU Kjøler ( AND I have also used the boxed one just to eliminate fan error )
Seagate Barracuda® 2TB ( As the game/media disk )

I played EoS beta the Whole weekend and had NO freezes and errors, I also played Neverwinter With NO freezes and errors.. I raid for HOURS in WoW With no.. well.. you can Guess it.. NO errors !

My questions to you are :

1. DOES the game have ANY known issue on Win 8.1 64 bit?
2. DOES the game have ANY problems With the OS on the SSD?
3. DO i need more RAM? Like.. would 8 more GB do the trick?

I used my HARD earned cash to get this game, and i also bought some gems in the online store! I think I deserve to be treated as a valuable costumer here.. and a Nice reply would be much loved !

This is getting silly!! I can see that I am not alone on this issue! I have checked ALL my drivers and they are up to date! I have no problems running other games.. it only crashes when I play GW2

I am really sad, I love this game.. but I can not play it in this state It even crashes when i turn the GFX setting to optimal performance! And it crashes all the time when i try to do my personal questline.

Aye, same probem here

Ashley Segovia.8276:

Hi Tyrian,

Do you happen to have updated crash logs? You had said that this is a brand new computer you’re playing on but one, we’re seeing the AMD card in the logs, and two, the logs that you did provide are pretty outdated:

—> Crash <—
Exception: c0000005
Memory at address 137480c9 could not be written
App: Gw2.exe
Pid: 1080
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 17121
When: 2013-03-17T12:08:28Z
Uptime: 0 days 0:47:59
Flags: 0

Specifically, you can see the latest date on the report is from March 17th, 2013 (the most recent crash errors are at the bottom).

Be sure you’re looking in the following location for the crash logs so we can have the most up to date information regarding your system otherwise you’re going to get troubleshooting steps irrelevant to your issue:

1. Hold down the Windows button on the keyboard and hit the R key.
2. Paste in the following line: C:\Users\%username%\AppData\Roaming\Guild Wars 2
3. Click “OK.”

Once here you just need to locate the ArenaNet.log file.

When i go there, only file i can find is Local.dat No ArenaNet.Log file.

Nothing AMD gfx related on my list, just the program that adjust the CPU frequenzy.

How do i remove the AMD vid driver only?

Well.. I need the AMD drivers for the chipset on the motherboard to function :P There is NO indication what so ever that there is any conflict between those drivers and the GPU. Everything works like a charm besides Guild Wars 2 !!

I can run other games just fine when the gfx are set on Ultra ! Hours spendt on Assassin Creed 4 and EOS! I also raid 3 times a week when playing WoW With no error at all !! So WHY.. WHY does this game keep crashing? It does not make any sense at all !

This one :

This is what the dxdiag shows :

This is a brand New PC, there is nothing installed on this computer besides 3 games and the OS itself. So, the only gfx card that has been in this computer is the one i am using now. I also have 8gb DDR3 ram installed, so that 12gb must be something else?

This is weird :O I have a GeForce GTX 760 that has 2GB

I have tried the -repair and that did not fix anything, i have a nvidia gfx card.. but the CPU and chipset is AMD. I installed that Catalyst suite and nothing changed.. stil crashed after a few minutes of gameplay

Dear ArenaNet!

I have been looking forward to play GuildWars 2 for a long time now, but after I have installed the game and started playing.. the game keeps crashing on me It can take 5 min .. or it can take 30 min.

The PC is new and i have no issue playing other games like Elder Scrolls Online Beta or World of Warcraft.

I have all the latest drivers, running 64bit Win 8.1.

Please help me fix this, since i really want to play