Greetings.
I’ve bought 1600 gems a couple of times, and spent it mostly on dyes. It has all worked fine untill yesterday, untill there was a lagspike when i was about to make my dye purchase. I clicked on the buy and confirm button several times and nothing happened. After a while i was charged but did not recieve my dyes in the mail. My estimate is that the system took 800~1000gems without giving me the dyes. Can you please look into this?
And this happened on my mesmer, Vhai.
Thank you Arenanet so far for a fantastic job!