Guild Wars 2

I made a thread here with my information and crash logs, but wanted to chime in and say that my crashes have been constant during heavy events, like boss battles, bUT only since HoT. I can’t make it through a single event without crashing at least once…

Below is the thread with all my information and logs.

https://forum-en.gw2archive.eu/forum/support/support/Constantly-crashing-during-bosses-since-HoT/first#post5659489

Boss battles are probably not the trigger, but I believe that the number of people playing at once is. I have been to some boss battles where it doesn’t crash, but after reset when everyone is going for bosses, I can’t make it through a single boss without crashing once per boss, sometimes losing everything. Quite disappointing…

Also, my internet is fine – wife is playing on her laptop just fine. I am ported through via DMZ, so I should be all set there.

CPU: Intel i7-3770k @ 4.5GHz
GPU: NVIDIA GTX 970 FTW+
RAM: 16GB DDR1866

Been crashing constantly during boss battles since the HoT update. I do own the expansion. I have already attempted repairing the game, same errors. Crash logs are always similar, as posted below. No Windows events are logged when the client crashes. Drivers are all up to date (358.59). SFC scan comes back clean. MemTest86 is clean. SSD’s are in perfect condition. No other games are experiencing these crashes.

—> Crash <—
OOM: Heap, bytes=8389088,
App: Gw2.exe
Pid: 944
Cmdline:
BaseAddr: 00FB0000
ProgramId: 101
Build: 54566
When: 2015-10-26T02:38:49Z 2015-10-25T22:38:49-04:00
Uptime: 0 days 0:37:17
Flags: 0

—> System <—
Name: ODIN
IpAddr: 192.168.1.250
Processors: 8 [GenuineIntel:6:10:9]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 10182MB/16328MB 62%
Paged: 11028MB/18760MB 58%
Virtual: 150MB/ 4095MB 3%
Load: 37%
CommitTotal: 7731MB
CommitLimit: 18760MB
CommitPeak: 7878MB
SystemCache: 10715MB
HandleCount: 40745
ProcessCount: 92
ThreadCount: 1244

—> Process Memory <—
Private: 3474MB
WorkingSet: 3319MB
PeakWorkingSet: 3337MB
PageFaults: 6629479

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
VRAM 1738.61 20519
Root 1112.76 1834037
Art Assets 555.91 11925
VRAM – Composite Tex 464.32 438
VRAM – Character Geo 460.68 1477
Programmer Data 405.21 424960
Anim Import Packfile 289.00 1635
Anim Import Models 289.00 1635
VRAM – Gr Postproc 207.26 17
Character Models 204.87 4614
Engine 175.37 225071
Game 137.38 123322
Composite Models 133.23 2977
VRAM – Effect Geo 119.26 778
Uncategorized 118.04 1362760
Gr 108.77 133608
VRAM – Prop Tex 107.46 449
Composite Packfile 97.18 2529
Content 96.49 37301
VRAM – Gr Geometry 74.29 859
Character Packfile 70.73 506
Collections 65.85 15905
Dictionary 61.79 2969
VRAM – Terrain Tex 47.02 73

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Composite Tex 464.32 438
VRAM – Character Geo 460.68 1477
Anim Import Packfile 289.00 1635
VRAM – Gr Postproc 207.26 17
VRAM – Effect Geo 119.26 778
Uncategorized 118.04 1362760
VRAM – Prop Tex 107.46 449
Composite Packfile 97.18 2529
Content 96.49 37301
VRAM – Gr Geometry 74.29 859
Character Packfile 70.73 506
Dictionary 61.79 2969
VRAM – Terrain Tex 47.02 73
Gr 44.32 5645
Composite Tex Pool 35.84 74
Effect Packfile 35.54 467
VRAM – Gr Shadow 32.00 1
VRAM – Prop Geo 31.36 120
VRAM – DirectX Geo Buffers 30.56 1520
Text 26.18 3381
VRAM – UI Textures 25.67 652
VRAM – DDI Shader 21.16 13724
Audio 19.50 2366
Gr Umbra 17.49 9277

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×1738 <—

—> Trace <—
Pc:012bd8df Fr:0668f530 Rt:0138e4c7 Arg:00000000 00000000 01f5a8d8 0000022c
Pc:0138e4c7 Fr:0668f570 Rt:0138e60c Arg:0668f5d8 001555a0 0000002a 0668f668
Pc:0138e60c Fr:0668f594 Rt:012e174a Arg:00000000 0000002a 8244cdc4 8244cdb0
Pc:012e174a Fr:0668f634 Rt:013560b8 Arg:0668f668 0668f660 0668f658 0668f664
Pc:013560b8 Fr:0668f66c Rt:013563af Arg:0668f684 0000002a 04d86c10 0000002c
Pc:013563af Fr:0668f688 Rt:01356b2b Arg:015f5cc4 0668f714 0706dab8 04d87854
Pc:01356b2b Fr:0668f6b8 Rt:015f812f Arg:3d3172a0 0146c1c3 04d87810 04d87c60
Pc:015f812f Fr:0668f760 Rt:0146a14e Arg:04d87810 00000002 00000002 00000010
Pc:0146a14e Fr:0668f7dc Rt:0146b352 Arg:7193098c 01d10f97 6a0658c4 00000001
Pc:0146b352 Fr:0668f81c Rt:01469921 Arg:04bf3d30 00876e68 012bef58 0141048c
Pc:01469921 Fr:0668f83c Rt:014103e0 Arg:04bf3d30 6a0658ac 0141048c 00876e68
Pc:014103e0 Fr:0668f874 Rt:01410508 Arg:0141048c 0668f894 74173744 00876e68
Pc:01410508 Fr:0668f880 Rt:74173744 Arg:00876e68 74173720 c9a2138f 0668f8dc
Pc:74173744 Fr:0668f894 Rt:7708a064 Arg:00876e68 8503da0c 00000000 00000000
Pc:7708a064 Fr:0668f8dc Rt:7708a02f Arg:ffffffff 770ad7c7 00000000 00000000
Pc:7708a02f Fr:0668f8ec Rt:00000000 Arg:0141048c 00876e68 00000000 00000000

—> Thread registers <—
eax=0668f098 ebx=0668f4ec ecx=00000000 edx=0668f4ec esi=74179ec0 edi=00000000
eip=012bd8df esp=0668f4c8 ebp=0668f530
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 0668F078 00000000 c2da8600 00000040 00000000
eax-16 0668F088 c0b59410 0668f0f4 74673e28 0668f098
eax 0 0668F098 80000003 00000000 00000000 74673e28
eax16 0668F0A8 00000000 00000004 00000000 c2da8740
eax+32 0668F0B8 00000010 00000000 c0b59058 00000000
eax+48 0668F0C8 00000000 00000000 00000000 00000000
ebx-32 0668F4CC 01f5a8d8 0000022c 00000000 0668f58c
ebx-16 0668F4DC 0668f5d8 0000000a 00000000 00000001
ebx 0 0668F4EC 70616548 7962202c 3d736574 39383338
ebx16 0668F4FC 00383830 00000010 00000020 0668f58c
ebx+32 0668F50C 0668f530 0138e064 00000200 00000000
ebx+48 0668F51C 0668f58c 0668f5d8 0000000a 00000020
edx-32 0668F4CC 01f5a8d8 0000022c 00000000 0668f58c
edx-16 0668F4DC 0668f5d8 0000000a 00000000 00000001
edx 0 0668F4EC 70616548 7962202c 3d736574 39383338
edx16 0668F4FC 00383830 00000010 00000020 0668f58c
edx+32 0668F50C 0668f530 0138e064 00000200 00000000
edx+48 0668F51C 0668f58c 0668f5d8 0000000a 00000020
esi-32 74179EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 74179EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 74179EC0 031c25ff cccc741e cccccccc cccccccc
esi16 74179ED0 8b55ff8b 00a151ec 33742100 fc4589c5
esi+32 74179EE0 08358b56 85742108 cc850ff6 33000148
esi+48 74179EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

—> Code <—
012BD8BF 806af101 8d45bc6a 4050e832 69ffff83 .j…E.j@P.2i…
012BD8CF c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
012BD8DF e84c9500 008b55b4 8b45b88d 5a178b75 .L….U..E..Z..u
012BD8EF 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
012BD8FF f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
012BD90F 68e50300 00bafc69 f101b990 6af101e8 h……i….j…

—> Stack <—
0668F4C8 012bd8e4 01f5a8d8 0000022c 00000000 ..…..,…….
0668F4D8 0668f58c 0668f5d8 0000000a 00000000 ..h…h………
0668F4E8 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
0668F4F8 39383338 00383830 00000010 00000020 8389088….. …
0668F508 0668f58c 0668f530 0138e064 00000200 ..h.0.h.d.8…..
0668F518 00000000 0668f58c 0668f5d8 0000000a ……h…h…..
0668F528 00000020 6a0655e8 0668f570 0138e4c7 ….U.jp.h…8.
0668F538 00000000 00000000 01f5a8d8 0000022c …………,…
0668F548 0000002a 00000000 00000003 0668f58c ………….h.
0668F558 0668f664 001555a0 0668f58c 00000040 d.h..U….h.@…
0668F568 00000020 00000010 0668f594 0138e60c ………h…8.
0668F578 0668f5d8 001555a0 0000002a 0668f668 ..h..U..…h.h.
0668F588 0668f658 00000001 00000001 0668f634 X.h………4.h.
0668F598 012e174a 00000000 0000002a 8244cdc4 J…….…..D.
0668F5A8 8244cdb0 0000002c fa400090 007ffff8 ..D.,…....... 0668F5B8 00800078 00000001 00000000 00000040 x...........…
0668F5C8 00000000 00000000 00000080 00000002 …………….
0668F5D8 00000200 00000200 00000000 00000003 …………….
0668F5E8 0000000a 00000000 00000000 4b18f370 …………p..K
0668F5F8 00000001 00000040 00000000 00000000 ….@………..
0668F608 00000000 00000000 00000000 00000000 …………….
0668F618 0668f62c 012d216e 0706e010 844e9b94 ,.h.n!-…….N.
0668F628 00000000 00000000 012d4d42 0668f66c ……..BM-.l.h.
0668F638 013560b8 0668f668 0668f660 0668f658 .`5.h.h.`.h.X.h.
0668F648 0668f664 0000002a 07072570 8244cdb0 d.h.…p%….D.
0668F658 00000000 00000000 00000021 00000000 ……..!…….
0668F668 00000000 0668f688 013563af 0668f684 ……h..c5…h.
0668F678 0000002a 04d86c10 0000002c 00800078 *….l..,...×...
0668F688 0668f6b8 01356b2b 015f5cc4 0668f714 ..h.k5..\…h.
0668F698 0706dab8 04d87854 3d343958 3d3172a0 ….Tx..X94=.r1=
0668F6A8 3d3172a0 3d3172a0 3d343958 3d343958 .r1=.r1=X94=X94=
0668F6B8 0668f760 015f812f 3d3172a0 0146c1c3 `.h./...r1=..F.
0668F6C8 04d87810 04d87c60 00000001 00000002 .×..`|……….
0668F6D8 00000002 00000010 0668f6f8 0668f700 ……….h…h.
0668F6E8 04d87c60 00000002 0668f7c8 0000000c `|……..h…..
0668F6F8 00000000 0706dac8 00000000 04d87854 …………Tx..
0668F708 00000001 04d87810 04d87b58 0706dac4 …..×..X{……
0668F718 04d8784d 0142ab67 04d87b8c 0146c523 Mx..g.B..{..#.F.
0668F728 04d87810 00000000 00000000 0668f760 .×..........`.h.
0668F738 0668f778 0146a7ef 04d87810 025f91e5 x.h…F..×.....
0668F748 00000001 04d87b58 00000000 0668f754 ….X{……T.h.
0668F758 0668f755 6a0657b8 0668f7dc 0146a14e U.h..W.j..h.N.F.
0668F768 04d87810 00000002 00000002 00000010 .×..............
0668F778 0668f7c8 04d87c60 00876e68 00000001 ..h.`|..hn……
0668F788 025f91e5 da803072 0000001f 00000000 ...r0……….
0668F798 77098f2c 746713c8 00000000 00000001 ,..w..gt……..
0668F7A8 025f91e5 7706769c 0000000a 8503d568 ....v.w….h…
0668F7B8 0668f7d0 746730a7 00876e68 00000001 ..h..0gthn……
0668F7C8 7193098c 01d10f97 025f91e5 0000002c …q…….,…
0668F7D8 6a065704 0668f81c 0146b352 7193098c .W.j..h.R.F….q
0668F7E8 01d10f97 6a0658c4 00000001 025f91e5 …..X.j…….
0668F7F8 00876e68 7ffe0008 7ffe0010 0668f7ec hn…………h.
0668F808 35e0748a 0668f864 01410720 6e5fc218 .t.5d.h. .A…n
0668F818 00000000 0668f83c 01469921 04bf3d30 ….<.h.!.F.0=..
0668F828 00876e68 012bef58 0141048c 00876e68 hn..X.+…A.hn..
0668F838 00000000 0668f874 014103e0 04bf3d30 ….t.h…A.0=..
0668F848 6a0658ac 0141048c 00876e68 00876e68 .X.j..A.hn..hn..
0668F858 00876e68 0668f848 01415353 0668f8cc hn..H.h.SSA…h.
0668F868 01410720 6e5fee60 00000000 0668f880 .A.`._n……h.
0668F878 01410508 0141048c 0668f894 74173744 ..A…A…h.D7.t
0668F888 00876e68 74173720 c9a2138f 0668f8dc hn.. 7.t……h.
0668F898 7708a064 00876e68 8503da0c 00000000 d..whn……….
0668F8A8 00000000 00876e68 00000000 00000000 ….hn……….
0668F8B8 00000000 00000000 8503da0c 0668f8a0 …………..h.

—> Error Logs <—
e effect for skill ‘KIWQR.f0qXr’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×00eb8d’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×00eb8d’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×00eb8d’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×00eb8d’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Model ‘0×10f75c’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×036ed5’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×13c2
Version = 10.18.0013.5859
Description = NVIDIA GeForce GTX 970
Compat = 0×00100000
VidMem = 4095 MB
——-

I keep getting the “Memory at address xxxxxxxx could not be written” errors, always at random times – it can be anywhere from just logging into the game to 4 hours in. As of late, I can’t get more than 15 minutes into the game without crashes. This all started around the dragon bash content release – I had zero crashes beforehand and revelled in the fact that I had a stable system. I have a few friends with similar builds to mine that are also experiencing the same problems.

FutureMark tests on my computer always come back with no crashes, despite the stress testing – MemTest86+ tests come back clean on both sticks of RAM as well. My PSU seems to be giving out stable voltages as well – no deviations more than a few hundredths.

I have no overlays going – no Teamspeak, no FRAPS, etc… I use MSI AfterBurner, but I disabled the overlay features on that as well. I have underclocked my card and CPU to be sure as well.

I have zero problems in other games – I can play more intensive games that use whatever I can give to them, and have no problems, so it’s odd to me that GW2 can’t run in mostly high settings, where it’s not using the entirety of my system.

My internet is 50Mbps/2Mbps cable – I have my computer DMZ’ed and all ports allowed through on both the router and my local FW. AV exceptions for my games are also active.

I have repair installed GW2 as well – no files were repaired, all checked out in the verify logs.

Game Advisor test is attached – System specs below:

ASUS Maximus V Formula
Intel i7-3770k @ 4.5GHz (Watercooled)
NVIDIA GTX 670 FTW+ Edition
16GB G.Skill Sniper Gaming Series (DDR 1866, 2 × 8GB)
128GB OCZ Vertex kitten
1TB Seagate Barracuda HDD
SoundBlaster Recon3D Fatal1ty Edition

Peripherals:
Rosewill RC9000K Keyboard (Mechanical)
RAT 7 Mouse
Astro A40 + Mixamp, using SPDIF for audio, USB for mic