Guild Wars 2

I have been on since HOT started and haven’t played for more than a few seconds before the client shuts down. I’ve tried restarting my computer, I’ve tried running as administrator. I’ve tried updating graphics drivers and so on. I’m a tad disappointed ANET. I expected there to be bugs but the fact that I can’t even play the game is BS.

this is exactly my case

my gpu is MSi gtx 960 ME

I have the same issue. I can’t play more than minute or even less because client shuts down or crashes. Everything was working before launch. Now game is unplayable ;/

• Crash <—*
  OOM: Heap, bytes=4194416,
  App: Gw2.exe
  Pid: 1544
  Cmdline:
  BaseAddr: 001A0000
  ProgramId: 101
  Build: 54517
  When: 2015-10-23T14:21:57Z 2015-10-23T16:21:57+02:00
  Uptime: 0 days 0:03:21
  Flags: 0

• System <—*
  Name: ARBALEST
  IpAddr: 10.0.0.251
  Processors: 2 [GenuineIntel:6:7:10]
  OSVersion: Windows 6.2 (32 bit)

• System Memory <—*
  Physical: 347MB/ 3066MB 11%
  Paged: 2913MB/ 6138MB 47%
  Virtual: 122MB/ 2047MB 5%
  Load: 88%
  CommitTotal: 3225MB
  CommitLimit: 6138MB
  CommitPeak: 4703MB
  SystemCache: 459MB
  HandleCount: 34299
  ProcessCount: 76
  ThreadCount: 1018

• Process Memory <—*
  Private: 1643MB
  WorkingSet: 1495MB
  PeakWorkingSet: 1510MB
  PageFaults: 1725475

• Memory Category Usage (Inclusive) <—*
  [Category] [Size(MB)] [Count]
  Root 737.69 949384
  Programmer Data 368.42 395976
  VRAM 318.36 26326
  Art Assets 248.63 10542
  Game 151.60 114984
  Engine 138.92 230934
  Map Assets 108.37 8943
  Prop Models 100.63 4929
  VRAM – Prop Tex 97.48 1672
  Prop Packfile 97.08 581
  Content 96.48 37301
  Gr 90.20 142641
  Uncategorized 84.80 495620
  Character Models 65.78 636
  Anim Import Packfile 64.78 116
  Anim Import Models 64.78 116
  Collections 53.33 6606
  Dictionary 51.74 1440
  Text 43.55 6902
  Collide 35.84 47246
  Composite Models 34.07 184
  Composite Tex Pool 31.72 120
  Composite Tex 31.72 120
  VRAM – Gr Postproc 31.44 17

• Memory Category Usage (Exclusive) <—*
  [Category] [Size(MB)] [Count]
  VRAM – Prop Tex 97.48 1672
  Prop Packfile 97.08 581
  Content 96.48 37301
  Uncategorized 84.80 495620
  Anim Import Packfile 64.78 116
  Dictionary 51.74 1440
  Text 43.55 6902
  Gr 39.25 6700
  Composite Tex Pool 31.72 120
  VRAM – Gr Postproc 31.44 17
  Character Packfile 31.40 84
  VRAM – DDI Shader 31.04 21953
  VRAM – DirectX Geo Buffers 30.56 1520
  VRAM – Gr Geometry 20.73 136
  Collide Havok 16.73 37614
  VRAM – UI Textures 13.34 272
  Model Granny 12.91 16260
  Collide 12.78 8869
  Audio 12.23 1619
  VRAM – World Map Tex 11.81 47
  Gr Cloud 11.69 19672
  Gr Umbra 11.60 987
  VRAM – Character Geo 11.45 207
  Archive 11.21 123

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.10240.16384 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0×155c <—*

• Trace <—*
  Pc:004ad99f Fr:04fff3ec Rt:00545680 Arg:00000000 00000000 01144ff8 00000243
  Pc:00545680 Fr:04fff42c Rt:005460e7 Arg:00000000 0000002a 04fff474 00000001
  Pc:005460e7 Fr:04fff460 Rt:00db2ff2 Arg:000000a3 00000002 512c7ffc 50fe560c
  Pc:00db2ff2 Fr:04fff55c Rt:00dafbe1 Arg:2c5c1f0a 6079aef0 04fff5a4 00db08ff
  Pc:00dafbe1 Fr:04fff56c Rt:00db08ff Arg:00000000 03d87410 00000035 00000035
  Pc:00db08ff Fr:04fff5a4 Rt:00da7d38 Arg:00000000 004aeec9 00000928 004eca50
  Pc:00da7d38 Fr:04fff5f4 Rt:007e593b Arg:3d591687 3d4baa4d 04fff684 0dfffab8
  Pc:007e593b Fr:04fff628 Rt:007e81df Arg:3d4baa4d 0065bb63 03f4d010 03f4d460
  Pc:007e81df Fr:04fff6d0 Rt:00659aee Arg:03f4d010 00000002 00000002 00000010
  Pc:00659aee Fr:04fff74c Rt:0065acf2 Arg:2c5bd0f5 01d10d9e aed7efdf 00000001
  Pc:0065acf2 Fr:04fff78c Rt:006592c1 Arg:03bf2d30 01f55750 004af048 005ffe1c
  Pc:006592c1 Fr:04fff7ac Rt:005ffd70 Arg:03bf2d30 aed7efb7 005ffe1c 01f55750
  Pc:005ffd70 Fr:04fff7e4 Rt:005ffe98 Arg:005ffe1c 04fff804 76eedea4 01f55750
  Pc:005ffe98 Fr:04fff7f0 Rt:76eedea4 Arg:01f55750 76eede80 d973b9d2 04fff84c
  Pc:76eedea4 Fr:04fff804 Rt:773a055e Arg:01f55750 d8c35e07 00000000 00000000
  Pc:773a055e Fr:04fff84c Rt:773a052d Arg:ffffffff 773e6e49 00000000 00000000
  Pc:773a052d Fr:04fff85c Rt:00000000 Arg:005ffe1c 01f55750 00000000 00000000

• Thread registers <—*
  eax=04ffef58 ebx=04fff3a8 ecx=00000000 edx=04fff3a8 esi=76ef8880 edi=00000000
  eip=004ad99f esp=04fff384 ebp=04fff3ec
  cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

eax-32 04FFEF38 00000000 00000000 00000000 00000000
eax-16 04FFEF48 04ffefb4 04ffefb0 74a924c2 04ffef58
eax 0 04FFEF58 80000003 00000000 00000000 74a924c2
eax16 04FFEF68 00000000 c98c4f58 00000000 00000000
eax+32 04FFEF78 00000000 00000000 00000000 41b39db2
eax+48 04FFEF88 00000000 00000000 42e20000 42ad706f
ebx-32 04FFF388 01144ff8 00000243 00000000 4d8d1c24
ebx-16 04FFF398 4d8d1c10 47f726b0 00000000 00000001
ebx 0 04FFF3A8 70616548 7962202c 3d736574 34393134
ebx16 04FFF3B8 00363134 00036191 00036191 04fff3ec
ebx+32 04FFF3C8 005b3ba5 00000000 4d8d1c2c 04fff3e8
ebx+48 04FFF3D8 47f726b0 4d8d1c2c 47f726b0 00000000
edx-32 04FFF388 01144ff8 00000243 00000000 4d8d1c24
edx-16 04FFF398 4d8d1c10 47f726b0 00000000 00000001
edx 0 04FFF3A8 70616548 7962202c 3d736574 34393134
edx16 04FFF3B8 00363134 00036191 00036191 04fff3ec
edx+32 04FFF3C8 005b3ba5 00000000 4d8d1c2c 04fff3e8
edx+48 04FFF3D8 47f726b0 4d8d1c2c 47f726b0 00000000
esi-32 76EF8860 8b55ff8b 25ff5dec 76f54964 cccccccc
esi-16 76EF8870 cccccccc cccccccc cccccccc cccccccc
esi 0 76EF8880 432025ff cccc76f5 cccccccc cccccccc
esi16 76EF8890 8b55ff8b 25ff5dec 76f54968 cccccccc
esi+32 76EF88A0 cccccccc cccccccc cccccccc cccccccc
esi+48 76EF88B0 8b55ff8b 4cec83ec f53000a1 89c53376

• Code <—*
  004AD97F 806a1001 8d45bc6a 4050e8b2 67ffff83 .j…E.j@P..g…
  004AD98F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
  004AD99F e8ac9400 008b55b4 8b45b88d 5a178b75 ……U..E..Z..u
  004AD9AF 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
  004AD9BF f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
  004AD9CF 68e50300 00bafc69 1001b990 6a1001e8 h……i….j…

• Stack <—*
  04FFF384 004ad9a4 01144ff8 00000243 00000000 ..J..O..C…….
  04FFF394 4d8d1c24 4d8d1c10 47f726b0 00000000 $..M…M.&.G….
  04FFF3A4 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
  04FFF3B4 34393134 00363134 00036191 00036191 4194416..a…a..
  04FFF3C4 04fff3ec 005b3ba5 00000000 4d8d1c2c …..;[…..,..M
  04FFF3D4 04fff3e8 47f726b0 4d8d1c2c 47f726b0 …..&.G,..M.&.G
  04FFF3E4 00000000 aed7ebbf 04fff42c 00545680 ……..,….VT.
  04FFF3F4 00000000 00000000 01144ff8 00000243 ………O..C…
  04FFF404 0000002a 00000000 51f50270 4d8d1c10 …….p..Q…M
  04FFF414 794c673c 794c673c 04fff460 005145b0 <gLy<gLy`….EQ.
  04FFF424 794c673c 00000001 04fff460 005460e7 <gLy….`….`T.
  04FFF434 00000000 0000002a 04fff474 00000001 ….…t…….
  04FFF444 61017dd9 011cd2f0 610188ea 00000001 .}.a…….a….
  04FFF454 00000001 610188ea 00000001 04fff55c …….a….\…
  04FFF464 00db2ff2 000000a3 00000002 512c7ffc ./…………,Q
  04FFF474 50fe560c 512c8754 4223570c 00000000 .V.PT.,Q.W#B….
  04FFF484 00000000 00000000 00000000 00000000 …………….
  04FFF494 00000000 00000000 00000000 00000000 …………….
  04FFF4A4 00000000 00000000 00000000 00000000 …………….
  04FFF4B4 00000000 00000000 00000000 00000000 …………….
  04FFF4C4 00000000 00000000 00000000 00000000 …………….
  04FFF4D4 00000000 5a3fe5f0 511ed120 511ed170 ……?Z ..Qp..Q
  04FFF4E4 04fff53c 004d42f9 511ed120 04fff510 <….BM. ..Q….
  04FFF4F4 00000012 00db2ee4 6079aef0 50b46410 ……….y`.d.P
  04FFF504 00000000 00000002 00000020 04fff470 …….. …p…
  04FFF514 00000001 00000000 00000000 00000000 …………….
  04FFF524 00000040 00000007 610160cc 6101630c ........`.a.c.a 04FFF534 0000001d 6079aef0 00000020 fb000b90 ......y` ....... 04FFF544 00000000 00000012 04fff470 00000000 ........p....... 04FFF554 04fff474 aed7ed0f 04fff56c 00dafbe1 t.......l....... 04FFF564 2c5c1f0a 6079aef0 04fff5a4 00db08ff ..\,..y`........ 04FFF574 00000000 03d87410 00000035 00000035 .....t..5...5... 04FFF584 363ef690 2c5c1f0a 01d10d9e 47f6b370 ..>6..\,....p..G 04FFF594 00000000 00004e20 00000000 0643bb90 .... N........C. 04FFF5A4 04fff5f4 00da7d38 00000000 004aeec9 ....8}........J. 04FFF5B4 00000928 004eca50 05880510 00000028 (...P.N.....(... 04FFF5C4 47ad3c10 04fff5fc 004eb2c1 47ad3c10 .<.G......N..<.G 04FFF5D4 00000028 011c0e44 00000035 004bcdfa (...D...5.....K. 04FFF5E4 00000010 004e0f6f 03d87410 00000008 ....o.N..t...... 04FFF5F4 04fff628 007e593b 3d591687 3d4baa4d (...;Y~...Y=M.K= 04FFF604 04fff684 0dfffab8 03f4d054 3d591687 ........T.....Y= 04FFF614 3d4baa4d 3d4baa4d 3d4baa4d 3d591687 M.K=M.K=M.K=..Y= 04FFF624 3d591687 04fff6d0 007e81df 3d4baa4d ..Y=......~.M.K= 04FFF634 0065bb63 03f4d010 03f4d460 00000001 c.e.....`....... 04FFF644 00000002 00000002 00000010 04fff668 ............h... 04FFF654 04fff670 03f4d460 00000002 04fff738 p...`.......8... 04FFF664 0000000c 00000000 0dfffac8 00000000 ................ 04FFF674 03f4d054 00000001 03f4d010 03f4d358 T...........X... 04FFF684 0dfffac4 03f4d04d 004abfd7 03f4d38c ....M.....J..... 04FFF694 0065bec3 03f4d010 00000000 00000000 ..e............. 04FFF6A4 04fff6d0 04fff6e8 0065a18f 03f4d010 ..........e..... 04FFF6B4 1ad416c3 00000001 03f4d358 00000000 ........X....... 04FFF6C4 04fff6c4 04fff6c5 aed7ee83 04fff74c ............L... 04FFF6D4 00659aee 03f4d010 00000002 00000002 ..e............. 04FFF6E4 00000010 04fff738 03f4d460 01f55750 ....8...`...PW.. 04FFF6F4 00000001 1ad416c3 65fb9f1a 000000d6 ...........e.... 04FFF704 00000000 773d32fa 74aaf96f 00000000 .....2=wo..t.... 04FFF714 00000001 1ad416c3 773a62fb 00002710 .........b:w.'.. 04FFF724 d8c35163 04fff740 74aaf5a7 7ffe0010 cQ..……t….
  04FFF734 00000001 2c5bd0f5 01d10d9e 1ad416c3 ……[,……..
  04FFF744 00000035 aed7ef1f 04fff78c 0065acf2 5………….e.
  04FFF754 2c5bd0f5 01d10d9e aed7efdf 00000001 ..[,…………
  04FFF764 1ad416c3 01f55750 1ad4168e 7ffe0008 ….PW……….
  04FFF774 04fff75c 77f652ec 04fff7d4 006000b0 \….R.w……`.

• Error Logs <—*
  Content is referencing a propID that doesn’t exist propId=‘1907337256732033536’
  Content is referencing a propID that doesn’t exist propId=‘1907337037688701442’
  Content is referencing a propID that doesn’t exist propId=‘1907337699113665028’
  Texture missing mip chain: 0×1036a0
  Texture missing mip chain: 0×10369f
  Texture missing mip chain: 0×118f71
  Texture missing mip chain: 0×1346fc
  Texture missing mip chain: 0×1346ff
  Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
  Texture missing mip chain: 0×1346fe
  Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
  Texture ‘0×03539b’ dimensions too small
  Loading ‘0×03539b’ texture failed

• DirectX Device Info <—*
  VendorId = 0×10de
  DeviceId = 0×0652
  Version = 9.18.0013.4181
  Description = NVIDIA GeForce GT 130M
  Compat = 0×00100000
  VidMem = 512 MB

Forget playing, i cant even get it to download the patch without the client crashing every 30 seconds

Yes this happens because they can’t make a non-garbage client. It just runs out of memory because of compatibility issues between 32 and 64bit. Not that it matters, the issue occurs on both cases anyway.

yeah im having the same issue :’(

Same problem here, I want play

Same problem here, unfortunately.
Have given up on logging into any big cities as the client crashes almost immediately.
Switched to low level areas to try for one of the themed dailies only to crash out five seconds later. I’ve been really looking forward to the Halloween content, but the game is unplayable at the moment.

Same here. I usually at least get to start a world event before being DC’d or the game shutting down my machine completely. Now I try to load a char and Blam! the client closes. I get the usual option to send info to Anet which I habitually do, but I’ve long assumed that gets directed straight into an Anet recycle bin somewhere at Anet HQ,

My Launcher crashes immediately but looks similar to your problem

Update. I just managed to load a character and play for approx 4 minutes before crashing out. Whilst an improvement since the last post, should I now have to assume you regard the problem as sorted? Hopeless.

Same issue. Lasting approx 30 mins before crashing out though. This has only been since launch, and is the same sort of crash I sometimes get once or twice after other big patches.

Having a similar issue with the launcher

• Crash <—*
  Exception: c0000417
  App: Gw2.exe
  Pid: 7180
  Cmdline: -image
  BaseAddr: 00EA0000
  ProgramId: 101
  Build: 54517
  When: 2015-10-23T17:04:02Z 2015-10-23T13:04:02-04:00
  Uptime: 0 days 0:04:20
  Flags: 0

• System <—*
  Name: Hailey-PC
  IpAddr: 192.168.1.4 25.29.183.212
  Processors: 8 [GenuineIntel:6:13:7]
  OSVersion: Windows 6.1 (64 bit)

• System Memory <—*
  Physical: 11229MB/16336MB 68%
  Paged: 26685MB/32671MB 81%
  Virtual: 3647MB/ 4095MB 89%
  Load: 31%
  CommitTotal: 5985MB
  CommitLimit: 32671MB
  CommitPeak: 6220MB
  SystemCache: 11438MB
  HandleCount: 46663
  ProcessCount: 126
  ThreadCount: 2277

• Process Memory <—*
  Private: 273MB
  WorkingSet: 202MB
  PeakWorkingSet: 206MB
  PageFaults: 14663866

• Memory Category Usage (Inclusive) <—*
  [Category] [Size(MB)] [Count]
  Root 55.92 5960
  Programmer Data 28.34 886
  Uncategorized 21.48 5004
  Collections 18.26 215
  Dictionary 13.04 29
  I/O 9.66 480
  Archive 6.79 96
  Collide 6.10 70
  Collide Havok 6.10 70
  Set 5.00 10
  Asset Service 1.71 365
  File Service 1.17 13
  Networking 0.23 52
  Event 0.13 4
  Game 0.02 50
  Msg 0.02 10
  Engine 0.02 12
  Threading 0.01 15
  Model-Programmer 0.01 1
  Content 0.01 1
  UI 0.00 32
  Web Browser 0.00 18
  BTree 0.00 6
  File Core 0.00 3

• Memory Category Usage (Exclusive) <—*
  [Category] [Size(MB)] [Count]
  Uncategorized 21.48 5004
  Dictionary 13.04 29
  Archive 6.79 96
  Collide Havok 6.10 70
  Set 5.00 10
  Asset Service 1.71 365
  File Service 1.17 13
  Collections 0.21 170
  Networking 0.21 42
  Event 0.13 4
  Msg 0.02 10
  Threading 0.01 15
  Game 0.01 41
  Model-Programmer 0.01 1
  Content 0.01 1
  Engine 0.00 6
  Web Browser 0.00 18
  BTree 0.00 6
  File Core 0.00 3
  Services 0.00 11
  Download 0.00 3
  CharClient 0.00 4
  Text 0.00 1
  UI 0.00 14

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

• Thread 0×6f0 <—*

• Trace <—*
  Pc:05b6ab36 Fr:066eca5c Rt:05b6ab36 Arg:00000000 00000000 00000000 00000000
  Pc:05b6ab36 Fr:066eca60 Rt:00000000 Arg:00000000 00000000 00000000 00000000

• Thread registers <—*
  eax=066ec78c ebx=00000000 ecx=00000000 edx=00000000 esi=06c4be88 edi=06c4be8c
  eip=05b6ab36 esp=066eca60 ebp=15c2aaa0
  cs=74520023 ss=746e002b ds=7731002b es=002b fs=66e0053 gs=66e002b efl=00000216

eax-32 066EC76C 00000000 00000000 00000000 00000000
eax-16 066EC77C 00000000 00000000 066ec734 066ec78c
eax 0 066EC78C 00010001 066ec918 000000d8 773100d8
eax16 066EC79C 00000000 066ec77c 066ec918 066ec894
eax+32 066EC7AC 77383145 066ec904 00000000 00000000
eax+48 066EC7BC 77310000 77310000 00000000 066ec84a
esi-32 06C4BE68 06c40000 00001000 0000438f 00000000
esi-16 06C4BE78 6e6e6f00 69746365 4b131185 80006874
esi 0 06C4BE88 05b80101 06c50bb0 00000000 70656500
esi16 06C4BE98 00000000 00000000 00000000 00000001
esi+32 06C4BEA8 06c50bc0 00000001 4b131183 80000000
esi+48 06C4BEB8 06c400de 06c4beb8 00000000 00000000
edi-32 06C4BE6C 00001000 0000438f 00000000 6e6e6f00
edi-16 06C4BE7C 69746365 4b131185 80006874 05b80101
edi 0 06C4BE8C 06c50bb0 00000000 70656500 00000000
edi16 06C4BE9C 00000000 00000000 00000001 06c50bc0
edi+32 06C4BEAC 00000001 4b131183 80000000 06c400de
edi+48 06C4BEBC 06c4beb8 00000000 00000000 06c50bd0

• Code <—*
  05B6AB16 c074035d ffe06a02 e8b24200 00595de9 .t.]..j…B..Y].
  05B6AB26 b2feffff 33c05050 505050e8 ceffffff ….3.PPPPP…..
  05B6AB36 83c414c3 8bff566a 0168e014 b9058bf1 ……Vj.h……
  05B6AB46 e8faf7ff ffc7066c 27b8058b c65ec38b …….l’….^..
  05B6AB56 ff558bec 83ec0ceb 0dff7508 e8904800 .U……..u…H.
  05B6AB66 005985c0 740fff75 08e8292e 00005985 .Y..t..u..)…Y.

• Stack <—*
  066ECA60 05b6ab36 00000000 00000000 00000000 6……………
  066ECA70 00000000 00000000 05b48674 efdf6e84 ……..t….n..
  066ECA80 06c4be88 06c55395 15c2aaa0 000000ed …..S……….
  066ECA90 fffffffe 0995c278 00000001 06c4be88 ….×...........
  066ECAA0 066ecab8 7733e013 0995c3a8 06c4be88 ..n…3w……..
  066ECAB0 00000000 0995c3a0 066ecacc 75c914bd ……….n….u
  066ECAC0 09950000 00000000 0995c3a8 066ecb0c …………..n.
  066ECAD0 05b6dad5 09950000 00000000 05b6daf4 …………….
  066ECAE0 efdf6f08 06c4be88 00000000 00000000 .o…………..
  066ECAF0 0995c3a8 066ecae0 06c4be88 066ecb54 ……n…..T.n.
  066ECB00 efdf6e94 066ecb54 05b7d588 ffffffff .n..T.n………
  066ECB10 05b49083 000000ed efdf6f18 06c4be88 ………o……
  066ECB20 00000000 066eccc0 066eccc0 06c4be88 ……n…n…..
  066ECB30 00001000 06c4bf90 066ecb50 0995c3a8 ……..P.n…..
  066ECB40 0000000f 05b41f33 00001000 00000013 ….3………..
  066ECB50 0000001f 066ecc80 05b7d5c8 ffffffff ……n………
  066ECB60 05b490eb 15c2aaa0 000000ed 00000001 …………….
  066ECB70 07bc1668 066eccc0 00000880 066ecccc h…..n…….n.
  066ECB80 07bc1668 066ecccc 066eccc0 06c4be88 h…..n…n…..
  066ECB90 066ecc80 05b7d509 0000000b 05b60fd5 ..n………….
  066ECBA0 066eccc0 00000001 efdf6fa8 00000000 ..n……o……
  066ECBB0 00b4d670 066eccd0 00000000 066ecccc p…..n…….n.
  066ECBC0 ffffffff 066eccd8 00000000 00b4cc90 ……n………
  066ECBD0 00000000 066eccc0 06c4be88 773433b5 ……n……34w
  066ECBE0 77342fe3 7732fe96 74f2c4e7 066ecc10 ./4w..2w…t..n.
  066ECBF0 00004000 00000001 00000000 04b115d0 ............... 066ECC00 02215b1c 0237ff5c 15c928d8 15c928d8 .[!.\.7..(...(.. 066ECC10 00000024 15c92afc 15c92b00 04b11780 $....*...+...... 066ECC20 0221557c 0237ff5c 066ecc44 012d8938 |U!.\.7.D.n.8.-. 066ECC30 ffffffff 066ecc50 0000000f 066ecc50 ....P.n.....P.n. 066ECC40 b5b5c2a7 066ecc78 012d8b55 066ecc6c ....x.n.U.-.l.n. 066ECC50 746e6f43 15c92810 15c2ab8b 0221557c Cont.(......|U!. 066ECC60 15c92810 066ecc74 012d8aae 066ecc7c .(..t.n...-.|.n. 066ECC70 00000001 066ecca4 012da183 efdf6fb8 ......n...-..o.. 066ECC80 066efce8 05b7e8f9 ffffffff 75e86f79 ..n.........yo.u 066ECC90 00000880 066eccc0 00000001 066eccd8 ......n.......n. 066ECCA0 00000000 00000000 00000000 00b4cc90 ................ 066ECCB0 066ecccc 00000000 000000ed 066ecdc8 ..n...........n. 066ECCC0 000000ed 15c2aaa0 00b4cc88 00000000 ................ 066ECCD0 066ecd04 011b5dde 00000880 15c2aaa0 ..n..].......... 066ECCE0 000000ed 00000000 15c96010 15c96048 .........`..H`.. 066ECCF0 15c2aa90 066ecd08 066ecdd0 00000000 ......n...n..... 066ECD00 15ca4080 066ee314 012d441e 15ca4010 .….n..D-..@..
  066ECD10 15c2aaa0 04bf36cc 04bf3630 15c96010 …..6..06…`..
  066ECD20 00000001 00000001 000000ed 01e59ea4 …………….
  066ECD30 00000000 00000000 00000001 00000000 …………….
  066ECD40 00000000 00000000 00000020 01e59ec4 …….. …….
  066ECD50 00000001 066ecf88 15c92810 00000000 ……n..(……
  066ECD60 00000001 00000000 00000004 00000000 …………….
  066ECD70 0000003f 00000000 00000000 ffffffff ?……………
  066ECD80 00000000 00000000 00000000 00000000 …………….
  066ECD90 066ecd94 066ecdb8 00000fa0 00000001 ..n…n………
  066ECDA0 00000000 00000000 066ecdb8 066ecdb8 ……….n…n.
  066ECDB0 00000001 00000000 066ecda8 066ecda9 ……….n…n.
  066ECDC0 000001c0 00000000 000000ed 15c2aaa0 …………….
  066ECDD0 00000000 00000000 00000000 00000000 …………….
  066ECDE0 00000000 00000000 00000000 00000000 …………….
  066ECDF0 00000000 00000000 00000000 00000000 …………….
  066ECE00 00000000 00000000 00000000 00000000 …………….
  066ECE10 00000000 00000000 00000000 00000000 …………….
  066ECE20 00000000 00000000 00000000 00000000 …………….
  066ECE30 00000000 00000000 00000000 00000000 …………….
  066ECE40 00000000 00000000 00000000 00000000 …………….
  066ECE50 00000000 00000000 00000000 00000000 …………….

I’m having this same issue.

I tried playing the game while it was ‘Playable’ before completing the download. Game began crashing every time I tried to play.

I finished the download but the crashing continued. Updated drivers, did some housekeeping on the computer, nada.

The repair tool crashes as well.
It feels like I’m hitting a brick wall here.

When the game crashes, it’s usually following some odd vanishing of text on tooltips, windows, and when I look at the map it’s blank. I tried dropping the graphics settings but still the game drops like a hot rock.

My client keeps crashing as well. Played on lowest possible settings, before HoT it never crashes at lowest settings, I can even record 2 or 3 hour long WvW sessions while playing. Now it crashes after going to a waypoint or with event encounters.

Try downloading Driver Booster 3:
http://www.iobit.com/en/driver-booster.php

The program will identify missing or outdated drivers. The problem isn’t always missing the latest graphic drivers, it might also be drivers needed for the mainboard.

Also, if you do want to reinstall drivers I’d suggest downloading an uninstall program first. That way the system is clean before installing a new set.

This site has a good one:
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

I have had 6 serious error crashes today. As well as my trading post and character model in the hero panel turning blue and green twice. Because of that i tried repair twice, but still crash.

obviously i sent the full log report in, but to post the short version here they seem to be out of memory crashes

• Crash <—*
  Exception: c0000005
  Memory at address 00000000 could not be written

• Crash <—*
  OOM: Heap, bytes=8388728,

• Crash <—*
  OOM: Heap, bytes=8389088,

• Crash <—*
  Exception: c0000005
  Memory at address 00000000 could not be written

• Crash <—*
  OOM: Heap, bytes=8388728,

• Crash <—*
  OOM: Heap, bytes=1048624,

Retsuko.2035:

My client keeps crashing as well. Played on lowest possible settings, before HoT it never crashes at lowest settings, I can even record 2 or 3 hour long WvW sessions while playing. Now it crashes after going to a waypoint or with event encounters.

This is what is happening to me as well. I never had an issue with previous world events, holiday events, beta weekends, or general gameplay ( onaverage settings) but i can’t stay in Lion’s Arch or the first HoT mission for longer than 2 minutes on the lowest settings without crashing. Even just roaming around in the less populated areas crashes me after about 10 minutes.

Have the system specs changed?

Same here, Gw2 works well for 2-3 Years but currently I always get crashed.

Ever since HoT, I kept crashing constantly too.

Please help…

Any advice for the Mac version?

Stefan Larimore.6872:

The fix I described above is for the errors containing the exception code c0000417 in it, as hcopter.3269 included in his post above.

Oh My God.8423, this c0000417 issue shouldn’t be an issue on MAC. I’ll repost when we know more about that “Failed to start Coherent host” issue, described in your post.

Many many thanks!!!

Launcher crashing practically as soon as it launches and starts downloading. Been doing it since last night.

• Crash <—*
  Exception: c0000005
  Memory at address 6f72703c could not be read
  App: Gw2.exe
  Pid: 2576
  Cmdline:
  BaseAddr: 00380000
  ProgramId: 101
  Build: 54533
  Module: LavasoftTcpService.dll
  When: 2015-10-24T06:17:25Z 2015-10-23T23:17:25-07:00
  Uptime: 0 days 0:00:04
  Flags: 0

• System <—*
  Name: ERYNN-PC
  IpAddr: 192.168.0.6
  Processors: 8 [GenuineIntel:6:10:7]
  OSVersion: Windows 6.1 (64 bit)

• System Memory <—*
  Physical: 5406MB/ 8169MB 66%
  Paged: 13196MB/16337MB 80%
  Virtual: 3685MB/ 4095MB 89%
  Load: 33%
  CommitTotal: 3140MB
  CommitLimit: 16337MB
  CommitPeak: 3561MB
  SystemCache: 2502MB
  HandleCount: 23156
  ProcessCount: 56
  ThreadCount: 1383

• Process Memory <—*
  Private: 240MB
  WorkingSet: 182MB
  PeakWorkingSet: 187MB
  PageFaults: 168841

• Memory Category Usage (Inclusive) <—*
  [Category] [Size(MB)] [Count]
  Root 66.09 6802
  Programmer Data 34.48 1805
  Uncategorized 25.51 4927
  Collections 18.30 778
  I/O 15.86 853
  Dictionary 13.04 27
  Archive 10.59 402
  Collide Havok 6.10 70
  Collide 6.10 70
  Set 5.04 130
  Asset Service 4.11 433
  File Service 1.15 12
  Networking 0.20 39
  BTree 0.13 20
  Event 0.07 3
  Game 0.02 50
  Engine 0.02 12
  Threading 0.01 15
  Model-Programmer 0.01 1
  Content 0.01 1
  UI 0.00 32
  Web Browser 0.00 18
  File Core 0.00 3
  Services 0.00 8

• Memory Category Usage (Exclusive) <—*
  [Category] [Size(MB)] [Count]
  Uncategorized 25.51 4927
  Dictionary 13.04 27
  Archive 10.59 402
  Collide Havok 6.10 70
  Set 5.04 130
  Asset Service 4.11 433
  File Service 1.15 12
  Networking 0.20 34
  BTree 0.13 20
  Collections 0.10 601
  Event 0.07 3
  Threading 0.01 15
  Game 0.01 41
  Model-Programmer 0.01 1
  Content 0.01 1
  Engine 0.00 6
  Web Browser 0.00 18
  File Core 0.00 3
  Services 0.00 8
  Download 0.00 3
  CharClient 0.00 4
  Text 0.00 1
  UI 0.00 14
  String 0.00 9

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

• Thread 0×1bf4 <—*

• Trace <—*
  Pc:10006b40 Fr:0666c4b8 Rt:100054d6 Arg:0666c588 e4c58f23 0ab3afd0 0ab38654
  Pc:100054d6 Fr:0666c530 Rt:100058f2 Arg:0666c588 e4c58fa3 0ab3afd0 00000000
  Pc:100058f2 Fr:0666c5b0 Rt:10006256 Arg:000000e9 0666c74c 0ab3afd0 00000000
  Pc:10006256 Fr:0666c5e4 Rt:100060ca Arg:14dc52a0 000000e9 00000001 0666c758
  Pc:100060ca Fr:0666c624 Rt:10018b7f Arg:0666c74c 00000001 e4c58d07 00000000
  Pc:10018b7f Fr:0666c714 Rt:75bd6f79 Arg:00000880 0666c74c 00000001 0666c764
  Pc:75bd6f79 Fr:0666c75c Rt:00695cbe Arg:00000880 14dc52a0 000000e9 00000000
  Pc:00695cbe Fr:0666c790 Rt:007b487e Arg:16b83010 14dc52a0 047f36cc 047f3630
  Pc:007b487e Fr:0666dda0 Rt:007b3ecd Arg:14dc5290 16af2400 0000ea60 047f366c
  Pc:007b3ecd Fr:0666ddf8 Rt:007b4b5f Arg:16af2400 049ab408 049ab3d0 00000000
  Pc:007b4b5f Fr:0666f40c Rt:0079b3d6 Arg:0666f428 16af2400 0a096a28 00112678
  Pc:0079b3d6 Fr:0666f660 Rt:00799a80 Arg:00112678 00129e1e 016f51cc 0666f6ac
  Pc:00799a80 Fr:0666f690 Rt:00797175 Arg:016f51cc 0666f6ac 0a096a40 0666f6b8
  Pc:00797175 Fr:0666f6a4 Rt:00797ccb Arg:16af2404 0a096a28 0a096990 0666f70c
  Pc:00797ccb Fr:0666f6b8 Rt:00795a63 Arg:0a09699c 0a096990 00000000 0a096990
  Pc:00795a63 Fr:0666f70c Rt:00795fef Arg:00000000 04971420 05e20908 007972f5
  Pc:00795fef Fr:0666f73c Rt:0068ef28 Arg:00000000 020af3a0 00000000 0666f788
  Pc:0068ef28 Fr:0666f750 Rt:007e0ac0 Arg:047f37f0 e1ffec6f 00000000 020af3a0
  Pc:007e0ac0 Fr:0666f788 Rt:007e0be8 Arg:00000000 0666f7a0 7681337a 020af3a0
  Pc:007e0be8 Fr:0666f794 Rt:7681337a Arg:020af3a0 0666f7e0 77039882 020af3a0
  Pc:7681337a Fr:0666f7a0 Rt:77039882 Arg:020af3a0 74972e11 00000000 00000000
  Pc:77039882 Fr:0666f7e0 Rt:77039855 Arg:007e0b6c 020af3a0 00000000 00000000
  Pc:77039855 Fr:0666f7f8 Rt:00000000 Arg:007e0b6c 020af3a0 00000000 00000000

• Thread registers <—*
  eax=0666c524 ebx=0ab3ccc0 ecx=0ab3afe4 edx=0ab24b01 esi=0ab38654 edi=6f72702f
  eip=10006b40 esp=0666c4a8 ebp=0666c4b8
  cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

eax-32 0666C504 0666c5a4 100368d0 0666c52c 10007085
eax-16 0666C514 0000005e 00000001 00000031 e4c58f23
eax 0 0666C524 0666c5a4 10036b00 ffffffff 0666c5b0
eax16 0666C534 100058f2 0666c588 e4c58fa3 0ab3afd0
eax+32 0666C544 00000000 0ab3afd0 77032b65 0ab3afd0
eax+48 0666C554 010000e8 0ab24ba8 6b6f6f63 613d6569
ebx-32 0AB3CCA0 4f31edd9 0806a253 0aafeef8 0ab3a5a8
ebx-16 0AB3CCB0 0000000b f0e0d0c0 4560b27e 80000010
ebx 0 0AB3CCC0 205400ec 6f72702f 6d617267 3130312f
ebx16 0AB3CCD0 312f312f 39333231 312f3036 31303232
ebx+32 0AB3CCE0 48203632 2f505454 0d312e31 6f6f430a
ebx+48 0AB3CCF0 3a65696b 74756120 6f6f4368 0065696b
ecx-32 0AB3AFC4 30ff0101 457d5e28 80000e1d 100300f7
ecx-16 0AB3AFD4 0ab385c0 0ab386aa 0ab386fc 0ab30101
ecx 0 0AB3AFE4 0ab3ccc0 00000000 0ab3d410 00000000
ecx16 0AB3AFF4 00000000 00000000 00000000 00000000
ecx+32 0AB3B004 00000000 00000000 0ab10000 00544547
ecx+48 0AB3B014 418ee31f 457d5d32 8000a23f 00000003
edx-32 0AB24AE0 00000000 00000000 00000000 00000000
edx-16 0AB24AF0 00000000 00000000 00000000 000004f0
edx 0 0AB24B00 00000000 00000000 00000000 0200b3b8
edx16 0AB24B10 00000018 00000000 00000000 00000000
edx+32 0AB24B20 00000008 00000000 4560a70c 8e000000
edx+48 0AB24B30 68747561 6b6f6f43 613d6569 73656363
esi-32 0AB38634 31356534 36386461 37386638 61313032
esi-16 0AB38644 65333964 66383234 63303366 31393636
esi 0 0AB38654 6f480a0d 203a7473 65737361 6e646374
esi16 0AB38664 3130312e 6572412e 654e616e 726f7774
esi+32 0AB38674 632e736b 0a0d6d6f 6e6e6f43 69746365
esi+48 0AB38684 203a6e6f 7065656b 696c612d 0a0d6576

• Code <—*
  10006B20 0d008bf7 749d5f5e 5b5dc204 00cccccc ….t._^[]……
  10006B30 558bec83 ec08538b 19578b7b 04895df8 U…..S..W.{..].
  10006B40 807f0d00 0f85b500 00008b55 08568b4a ………..U.V.J
  10006B50 10894dfc 837a1410 8d471072 048b32eb ..M..z…G.r..2.
  10006B60 028bf283 7814108b 58107202 8b003bd9 ….×...X.r…;.
  10006B70 8bd10f42 d385d274 5a83ea04 72138bff …B…tZ…r…

• Stack <—*
  0666C4A8 0666c588 0ab3afe4 0ab3ccc0 0666c4c8 ..f………..f.
  0666C4B8 0666c530 100054d6 0666c588 e4c58f23 0.f..T….f.#…
  0666C4C8 0ab3afd0 0ab38654 0ab3afd4 00000000 ….T………..
  0666C4D8 0ab1efb0 0666c510 100016cd 0ab1efb0 ……f………
  0666C4E8 e4c58f03 00000047 0666c570 00000001 ….G…p.f…..
  0666C4F8 0666c570 0ab24b30 0666c4e8 0666c5a4 p.f.0K….f…f.
  0666C508 100368d0 0666c52c 10007085 0000005e .h..,.f..p..^…
  0666C518 00000001 00000031 e4c58f23 0666c5a4 ….1…#…..f.
  0666C528 10036b00 ffffffff 0666c5b0 100058f2 .k……..f..X..
  0666C538 0666c588 e4c58fa3 0ab3afd0 00000000 ..f………….
  0666C548 0ab3afd0 77032b65 0ab3afd0 010000e8 ….e+.w……..
  0666C558 0ab24ba8 6b6f6f63 613d6569 00656363 .K..cookie=acce.
  0666C568 0000005f 00000069 0ab24b30 6b6f6f43 …i…0K..Cook
  0666C578 613d6569 00656363 0000005f 00000069 ie=acce.…i…
  0666C588 0ab34828 6f72702f 6d617267 0030312f (H../program/10.
  0666C598 00000006 0000002f e4c58fa3 0666c708 …./………f.
  0666C5A8 10036b48 00000002 0666c5e4 10006256 Hk……..f.Vb..
  0666C5B8 000000e9 0666c74c 0ab3afd0 00000000 ….L.f………
  0666C5C8 00000000 00001000 099f1248 0ab48250 ……..H…P…
  0666C5D8 00000000 0000000f e4c58ff7 0666c624 …………$.f.
  0666C5E8 100060ca 14dc52a0 000000e9 00000001 .`…R……….
  0666C5F8 0666c758 ffffffff 099f1248 e4c58c37 X.f…..H…7…
  0666C608 ffffffff 0666c758 099f1248 0ab3afd0 ….X.f.H…….
  0666C618 0666c708 10036ad0 e4c58c37 0666c714 ..f..j..7…..f.
  0666C628 10018b7f 0666c74c 00000001 e4c58d07 ….L.f………
  0666C638 00000000 0a9182b0 00000000 00000000 …………….
  0666C648 02170000 01000000 0666c598 00000000 ……….f…..
  0666C658 0666f778 77073145 05f31171 fffffffe x.f.E1.wq…….
  0666C668 770333b5 77032fe3 7701fe96 74c3c4e7 .3.w./.w…w…t
  0666C678 0666c69c 00004000 00000001 00000000 ..f..@……….
  0666C688 00000000 047115d0 016f5b1c 16b704d8 ……q..[o…..
  0666C698 16b704d8 04711780 016f557c 0185ff5c ……q.|Uo.\…
  0666C6A8 0666c6c4 007b8d88 ffffffff 0666c6d0 ..f…{…….f.
  0666C6B8 0000000f 0ab3afd0 00000000 00000880 …………….
  0666C6C8 0666c764 0666c74c 00000001 00000000 d.f.L.f………
  0666C6D8 0217cea0 0666c758 16b70410 14dc5387 ….X.f……S..
  0666C6E8 016f557c 16b70410 0666c700 007b8fae |Uo…….f…{.
  0666C6F8 0666c708 00000001 0666c730 e4c58d07 ..f…..0.f…..
  0666C708 0666f778 100380db ffffffff 0666c75c x.f………\.f.
  0666C718 75bd6f79 00000880 0666c74c 00000001 yo.u….L.f…..
  0666C728 0666c764 00000000 00000000 00000000 d.f………….
  0666C738 0217cea0 0666c758 00000000 000000e9 ….X.f………
  0666C748 0666c854 000000e9 14dc52a0 0217ce98 T.f……R……
  0666C758 00000000 0666c790 00695cbe 00000880 ……f..\i…..
  0666C768 14dc52a0 000000e9 00000000 16b75010 .R………..P..
  0666C778 16b75048 14dc5290 0666c794 0666c85c HP…R….f.\.f.
  0666C788 00000000 16b83080 0666dda0 007b487e …..0….f.~H{.
  0666C798 16b83010 14dc52a0 047f36cc 047f3630 .0…R…6..06..
  0666C7A8 16b75010 00000001 00000001 000000e9 .P…………..
  0666C7B8 01339ed4 00000000 00000000 00000001 ..3………….
  0666C7C8 00000000 00000000 00000000 00000020 ………… …
  0666C7D8 01339ef4 00000001 0666ca14 16b70410 ..3…….f…..
  0666C7E8 00000000 00000001 00000000 00000004 …………….
  0666C7F8 00000000 0000003f 00000000 00000000 ….?………..
  0666C808 ffffffff 00000000 00000000 00000000 …………….
  0666C818 00000000 0666c820 0666c844 00000fa0 …. .f.D.f…..
  0666C828 00000001 00000000 00000000 0666c844 …………D.f.
  0666C838 0666c844 00000001 00000000 0666c834 D.f………4.f.
  0666C848 0666c835 000001c0 00000000 000000e9 5.f………….
  0666C858 14dc52a0 00000000 00000000 00000000 .R…………..
  0666C868 00000000 00000000 00000000 00000000 …………….
  0666C878 00000000 00000000 00000000 00000000 …………….
  0666C888 00000000 00000000 00000000 00000000 …………….
  0666C898 00000000 00000000 00000000 00000000 …………….

I had an issue with the installer crashing about 3% ito the Heart of Thorns update. After numerous attempts and a fresh install I still received a crash but it began to occur immediately upon download instead of at 3%.

Had the random idea to remove Overwolf and disable from MsConfig as a startup item. Download currently at 23%. Seems to have helped me, maybe it can help some of you!

Same story here. Last time when I play GW2 was like a year ago, and then was no problems with my PC/Downloads/Internet Connection/Anti Virus programms etc. Everything was running smooth and nice, now I can’t download a client.

My Windows7 have all updates, same anti-virus program, same PC, and have crashes all time.

• Crash <—*
  Exception: c0000005
  Memory at address 6f72703c could not be read
  App: Gw2.exe
  Pid: 4012
  Cmdline:
  BaseAddr: 00070000
  ProgramId: 101
  Build: 54533
  Module: LavasoftTcpService.dll
  When: 2015-10-24T06:50:04Z 2015-10-24T09:50:04+03:00
  Uptime: 0 days 0:07:29
  Flags: 0

Stefan Larimore.6872:

We are pretty confident these patching crashes have to do with 3rd party software (such as malware, antivirus, and proxies) hooking into the Winsock API.

This Microsoft KB article explains how to reset TCP/IP:
https://support.microsoft.com/en-us/kb/299357

Please let us know if this does not solve the problem.

This is the same generic response that was given when GW2 launched having the same issues (it took appx. 1-2 weeks for the game to be stable enough to play), only this time i fear it will take your team longer to resolve the issues & have the game/server stabilized enough for us to actually play for any length of time.

How can you be “pretty confident” ? … when probably 90% of your gaming community is having the same recurring issues that the original GW2 launch had; the assumption that for some odd reason your gaming communities computer systems are having these malware, anti-virus, proxy problems only after the release of H.o.T, seems “pretty far fetched”.

While your post may be of truth & helpful to some of your customers, it is false for the majority of us.

I am a 35+yr computer techie/programmer/game coder/3d modeler & graphic designer. I’ve run the game on 5 different computer systems (2-asus gaming laptops, 1-macbook pro, 1-asus gaming station & 1-mac station)…additionally i used multiple OS versions (Lion, Yosemite, Xp, Win7 ultimate, Win8). none of the systems have malware, anti-virus, proxy or firewalls in place. I even went as far as testing them @ multiple locations using varied isp connectivity types (dsl, fiber, cable).

To no avail, every other game i have & all internet based activities run without issue maintaining stabilized network connectivity. however from the time GW2 client connects to your servers & during gameplay, i see continuous latency spikes; dropping all the way to a stall @ 0.1KB/s downstream .

Rather than using a generic reply & passing the buck on what is more likely to be an issue on your companies end; which does not apply to most of the community & creates more issues for the people of this community who are not tech/computer savvy.

I can only speak for myself.. but, i feel it would appease a lot more of us with a simple “we’re are not quite sure as to what is causing the issues / we’ve identified the issues and are currently working our best to get everything up & running smoothly, as quick as possible”.

So i ask you this… are you still “pretty confident” about your reply?
also, as asked by another community member “Do you have any suggestions for those using the Mac client”??
I’m certain the other person & myself are not the only ones who have run it using the Mac client. but, if your reply is the same only with links to the apple-support forums.. then it probably wouldn’t help anyhow.

Stefan Larimore.6872:

We are pretty confident these patching crashes have to do with 3rd party software (such as malware, antivirus, and proxies) hooking into the Winsock API.

This Microsoft KB article explains how to reset TCP/IP:
https://support.microsoft.com/en-us/kb/299357

Please let us know if this does not solve the problem.

This did not solve my problem as I am still getting frequent crashes. Just for giggles I re downloaded a fresh download of GW2 HOT, and I’m still getting the crashing.

My drivers are updated and I was having no problems playing until I downloaded the expansion.

:::Frustrated::::

I solved my problem since crash was activated because of this file: Module: LavasoftTcpService.dll
I used this topic for help for me was enough to install DelFix.
https://forums.malwarebytes.org/index.php?/topic/174340-lavasofttcpservicedll-error/

Crash <—*
Exception: c0000005
Memory at address 6f72703c could not be read
App: Gw2.exe
Pid: 4012
Cmdline:
BaseAddr: 00070000
ProgramId: 101
Build: 54533
Module: LavasoftTcpService.dll
When: 2015-10-24T06:50:04Z 2015-10-24T09:50:04+03:00
Uptime: 0 days 0:07:29
Flags: 0

Hi. I have the same problems: While playing “before HOT” I’ve never experienced any crashes – alas, now I have them. I can play 6-10 minutes and then the game crashes and only gives me the option to send the report to ArenaNet (which I did)
I already tried updating the graphic driver card and other drivers without any luck.
Below is the crash report
HELP! Please!

• Crash <—*
  OOM: Heap, bytes=4194752,
  App: Gw2.exe
  Pid: 1480
  Cmdline:
  BaseAddr: 01340000
  ProgramId: 101
  Build: 54533
  When: 2015-10-24T10:38:50Z 2015-10-24T12:38:50+02:00
  Uptime: 0 days 0:18:21
  Flags: 0

• System <—*
  Name: FIONA-PC
  IpAddr: 192.168.0.136
  Processors: 2 [GenuineIntel:6:15:6]
  OSVersion: Windows 6.1 (32 bit)

• System Memory <—*
  Physical: 187MB/ 3070MB 6%
  Paged: 4160MB/ 8775MB 47%
  Virtual: 149MB/ 2047MB 7%
  Load: 93%
  CommitTotal: 4615MB
  CommitLimit: 8775MB
  CommitPeak: 4734MB
  SystemCache: 371MB
  HandleCount: 25329
  ProcessCount: 76
  ThreadCount: 1065

• Process Memory <—*
  Private: 1718MB
  WorkingSet: 1397MB
  PeakWorkingSet: 1407MB
  PageFaults: 1301600

• Memory Category Usage (Inclusive) <—*
  [Category] [Size(MB)] [Count]
  Root 762.22 1312195
  VRAM 386.44 16797
  Programmer Data 371.94 413940
  Art Assets 262.22 13770
  Engine 159.18 247970
  Game 133.73 110835
  Map Assets 105.42 11696
  Gr 105.13 152991
  Content 96.47 37301
  Prop Models 93.74 5155
  Uncategorized 92.26 836831
  Prop Packfile 90.11 699
  VRAM – Prop Tex 79.16 1102
  Character Models 74.85 692
  Anim Import Models 70.27 115
  Anim Import Packfile 70.27 115
  VRAM – Gr Postproc 57.40 20
  Collections 56.72 7284
  Dictionary 54.92 1590
  Composite Models 41.11 233
  Composite Tex Pool 37.14 138
  Composite Tex 37.14 138
  Collide 35.80 47654
  VRAM – Prop Geo 35.34 436

• Memory Category Usage (Exclusive) <—*
  [Category] [Size(MB)] [Count]
  Content 96.47 37301
  Uncategorized 92.26 836831
  Prop Packfile 90.11 699
  VRAM – Prop Tex 79.16 1102
  Anim Import Packfile 70.27 115
  VRAM – Gr Postproc 57.40 20
  Dictionary 54.92 1590
  Gr 39.17 6960
  Composite Tex Pool 37.14 138
  VRAM – Prop Geo 35.34 436
  Character Packfile 33.19 95
  VRAM – Gr Geometry 33.09 196
  VRAM – DirectX Geo Buffers 30.56 1520
  Text 25.62 3701
  VRAM – UI Textures 24.18 566
  VRAM – Character Geo 17.05 262
  VRAM – DDI Shader 16.80 12054
  Collide Havok 16.74 38225
  Gr Umbra 13.61 1184
  Model Granny 13.32 21277
  Gr Cloud 13.17 19905
  Map Zone 12.88 18113
  Collide 12.75 8691
  Audio 12.00 1684

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0xab8 <—*

• Trace <—*
  Pc:0164d86f Fr:05d9f450 Rt:0171e1c7 Arg:00000000 00000000 022ea8d8 0000022c
  Pc:0171e1c7 Fr:05d9f490 Rt:0171e30c Arg:05d9f4f8 000aaaf0 0000002a 05d9f588
  Pc:0171e30c Fr:05d9f4b4 Rt:016714ba Arg:00000000 0000002a 4ec19da4 4ec19d90
  Pc:016714ba Fr:05d9f554 Rt:016e5bc8 Arg:05d9f588 05d9f580 05d9f578 05d9f584
  Pc:016e5bc8 Fr:05d9f58c Rt:016e5ebf Arg:05d9f5a4 0000002a 03d87410 00000032
  Pc:016e5ebf Fr:05d9f5a8 Rt:016e66fb Arg:019868f4 05d9f634 0686dab8 03f4d054
  Pc:016e66fb Fr:05d9f5d8 Rt:01988d5f Arg:3d58ffb2 017fc723 03f4d010 03f4d460
  Pc:01988d5f Fr:05d9f680 Rt:017fa5fe Arg:03f4d010 00000002 00000002 00000010
  Pc:017fa5fe Fr:05d9f6fc Rt:017fb802 Arg:2be2b7a8 01d10e48 d365ee42 00000001
  Pc:017fb802 Fr:05d9f73c Rt:017f9dd1 Arg:03bf2d30 003a8708 0164ef28 00000000
  Pc:017f9dd1 Fr:05d9f75c Rt:017a0ac0 Arg:03bf2d30 d365eeea 00000000 003a8708
  Pc:017a0ac0 Fr:05d9f794 Rt:017a0be8 Arg:00000000 05d9f7ac 7715ee6c 003a8708
  Pc:017a0be8 Fr:05d9f7a0 Rt:7715ee6c Arg:003a8708 05d9f7ec 77733ab3 003a8708
  Pc:7715ee6c Fr:05d9f7ac Rt:77733ab3 Arg:003a8708 72ff6a4c 00000000 00000000
  Pc:77733ab3 Fr:05d9f7ec Rt:77733a86 Arg:017a0b6c 003a8708 00000000 00000000
  Pc:77733a86 Fr:05d9f804 Rt:00000000 Arg:017a0b6c 003a8708 00000000 00000000

• Thread registers <—*
  eax=05d9efc4 ebx=05d9f40c ecx=022ea8d8 edx=05d9f40c esi=7714f26a edi=00000000
  eip=0164d86f esp=05d9f3e8 ebp=05d9f450
  cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 05D9EFA4 00000000 00000004 fffffd34 000002e4
eax-16 05D9EFB4 fffffd34 000002cc 00000018 00000000
eax 0 05D9EFC4 80000003 00000000 00000000 7572812f
eax16 05D9EFD4 00000000 05d9f008 00000070 05d9eff8
eax+32 05D9EFE4 01a11084 ffffffff 558178f0 0da3ebfc
eax+48 05D9EFF4 3f800000 00000000 00000000 00000000
ebx-32 05D9F3EC 022ea8d8 0000022c 00000000 05d9f4ac
ebx-16 05D9F3FC 05d9f4f8 00000009 00000000 00000001
ebx 0 05D9F40C 70616548 7962202c 3d736574 34393134
ebx16 05D9F41C 00323537 00000010 00000004 05d9f4ac
ebx+32 05D9F42C 05d9f450 0171dd64 00000400 00000000
ebx+48 05D9F43C 05d9f4ac 05d9f4f8 00000009 00000004
ecx-32 022EA8B8 6143676d 632e636c 00007070 736d6964
ecx-16 022EA8C8 2620782e 69642026 792e736d 00000000
ecx 0 022EA8D8 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx16 022EA8E8 495c7247 495c676d 654d676d 70632e6d
ecx+32 022EA8F8 00000070 76656c2a 6c536c65 2073746f
ecx+48 022EA908 656c203e 736c6576 00000000 6874614d
edx-32 05D9F3EC 022ea8d8 0000022c 00000000 05d9f4ac
edx-16 05D9F3FC 05d9f4f8 00000009 00000000 00000001
edx 0 05D9F40C 70616548 7962202c 3d736574 34393134
edx16 05D9F41C 00323537 00000010 00000004 05d9f4ac
edx+32 05D9F42C 05d9f450 0171dd64 00000400 00000000
edx+48 05D9F43C 05d9f4ac 05d9f4f8 00000009 00000004
esi-32 7714F248 90909090 9825ff90 9077111d 90909090
esi-16 7714F258 909005eb ff909090 111c0c25 90909077
esi 0 7714F268 ff8b9090 5dec8b55 909005eb ff909090
esi16 7714F278 111db025 90909077 186a9090 14f32068
esi+32 7714F288 da7ae877 4d830000 35ffffe4 771d6010
esi+48 7714F298 13a015ff f6337711 33fc7589 7d8947ff

• Code <—*
  0164D84F 806a2a02 8d45bc6a 4050e802 6affff83 .j*..E.j@P..j…
  0164D85F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
  0164D86F e81c9500 008b55b4 8b45b88d 5a178b75 ……U..E..Z..u
  0164D87F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C….f.s
  0164D88F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
  0164D89F 68e50300 00bafc69 2a02b990 6a2a02e8 h……i…j*..

• Stack <—*
  05D9F3E8 0164d874 022ea8d8 0000022c 00000000 t.d…..,…….
  05D9F3F8 05d9f4ac 05d9f4f8 00000009 00000000 …………….
  05D9F408 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
  05D9F418 34393134 00323537 00000010 00000004 4194752………
  05D9F428 05d9f4ac 05d9f450 0171dd64 00000400 ….P…d.q…..
  05D9F438 00000000 05d9f4ac 05d9f4f8 00000009 …………….
  05D9F448 00000004 d365ed2e 05d9f490 0171e1c7 ……e…….q.
  05D9F458 00000000 00000000 022ea8d8 0000022c …………,…
  05D9F468 0000002a 00000000 00000016 05d9f4ac ……………
  05D9F478 05d9f584 000aaaf0 05d9f4ac 00000040 …………@…
  05D9F488 00000004 00000010 05d9f4b4 0171e30c …………..q.
  05D9F498 05d9f4f8 000aaaf0 0000002a 05d9f588 ……..…….
  05D9F4A8 05d9f578 00000004 00000004 05d9f554 x………..T…
  05D9F4B8 016714ba 00000000 0000002a 4ec19da4 ..g…..……N
  05D9F4C8 4ec19d90 00000032 6c400090 003ffff0 …N2…..l..?. 05D9F4D8 00400070 00000001 00000000 243cd554 p.………T.<$
  05D9F4E8 00000000 00000000 00000080 00000002 …………….
  05D9F4F8 00000400 00000400 00000000 00000016 …………….
  05D9F508 00000009 00000000 00000000 5651f6f0 …………..QV
  05D9F518 00000001 000000fc 00000000 00000000 …………….
  05D9F528 00000000 00000000 00000000 00000000 …………….
  05D9F538 03eb0714 05d9f548 01665dea 777155ac ….H….]f..Uqw
  05D9F548 757268d5 00000000 7572685c 05d9f58c .hru….\hru….
  05D9F558 016e5bc8 05d9f588 05d9f580 05d9f578 .[n.........×...
  05D9F568 05d9f584 0000002a 0bff5f90 4ec19d90 ….….…..N
  05D9F578 00000000 00000000 00000021 00000000 ……..!…….
  05D9F588 00000000 05d9f5a8 016e5ebf 05d9f5a4 ………^n…..
  05D9F598 0000002a 03d87410 00000032 00400070 *….t..2…p.@.
  05D9F5A8 05d9f5d8 016e66fb 019868f4 05d9f634 …..fn..h..4…
  05D9F5B8 0686dab8 03f4d054 3d4ccccd 3d58ffb2 ….T…..L=..X=
  05D9F5C8 3d58ffb2 3d58ffb2 3d4ccccd 3d4ccccd ..X=..X=..L=..L=
  05D9F5D8 05d9f680 01988d5f 3d58ffb2 017fc723 ….…..X=#…
  05D9F5E8 03f4d010 03f4d460 00000001 00000002 ….`………..
  05D9F5F8 00000002 00000010 05d9f618 05d9f620 ………… …
  05D9F608 03f4d460 00000002 05d9f6e8 0000000c `……………
  05D9F618 00000000 0686dac8 00000000 03f4d054 …………T…
  05D9F628 00000001 03f4d010 05d9f670 0686dac4 ……..p…….
  05D9F638 03f4d04d 017bb397 03f4d38c 017fcae3 M…..{………
  05D9F648 03f4d010 00000000 00000000 05d9f680 …………….
  05D9F658 05d9f698 017fac9f 03f4d010 006ce9e1 …………..l.
  05D9F668 00000001 03f4d358 00000000 05d9f674 ….X…….t…
  05D9F678 05d9f675 d365effe 05d9f6fc 017fa5fe u…..e………
  05D9F688 03f4d010 00000002 00000002 00000010 …………….
  05D9F698 05d9f6e8 03f4d460 003a8708 00000001 ….`…..:…..
  05D9F6A8 006ce9e1 e6e35c22 00000003 00000000 ..l."\……….
  05D9F6B8 777158bc 75721876 00000000 7572189f .Xqwv.ru……ru
  05D9F6C8 d31e34cd 00000001 0000000a 003a8708 .4…………:.
  05D9F6D8 00000024 00000001 00000000 00000000 $……………
  05D9F6E8 2be2b7a8 01d10e48 006ce9e1 00000032 …H…..l.2…
  05D9F6F8 d365ef82 05d9f73c 017fb802 2be2b7a8 ..e.<……….
  05D9F708 01d10e48 d365ee42 00000001 006ce9e1 H…B.e…….l.
  05D9F718 003a8708 00000001 003a8708 05d9f70c ..:…….:…..
  05D9F728 00000001 05d9f784 017a0e00 d4d67bae ……….z..{..
  05D9F738 00000000 05d9f75c 017f9dd1 03bf2d30 ….\…….0-..
  05D9F748 003a8708 0164ef28 00000000 003a8708 ..:.(.d…….:.
  05D9F758 00000000 05d9f794 017a0ac0 03bf2d30 ……….z.0-..
  05D9F768 d365eeea 00000000 003a8708 003a8708 ..e…….:…:.
  05D9F778 003a8708 05d9f768 017a5b33 05d9f7dc ..:.h…3[z…..
  05D9F788 017a0e00 d4d657b6 00000000 05d9f7a0 ..z..W……….
  05D9F798 017a0be8 00000000 05d9f7ac 7715ee6c ..z………l..w
  05D9F7A8 003a8708 05d9f7ec 77733ab3 003a8708 ..:……:sw..:.
  05D9F7B8 72ff6a4c 00000000 00000000 003a8708 Lj.r……….:.
  05D9F7C8 00000000 00000000 00000000 05d9f7b8 …………….
  05D9F7D8 00000000 ffffffff 776ee15d 00548eb8 ……..].nw..T.

• Error Logs <—*
  ect for skill ‘1RbXL.kYOtE’
  Couldn’t find projectile effect for skill ‘1RbXL.kYOtE’
  Couldn’t find projectile effect for skill ‘1RbXL.kYOtE’
  Texture missing mip chain: 0×1346ff
  Couldn’t find projectile effect for skill ‘1RbXL.kYOtE’
  Texture missing mip chain: 0×1346ff
  Couldn’t find projectile effect for skill ‘1RbXL.kYOtE’
  Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
  Model ‘0×005704’: Permutation ‘default’ not found, auto selecting permutation
  Texture missing mip chain: 0×1346fe
  Couldn’t find projectile effect for skill ‘1RbXL.kYOtE’
  Texture missing mip chain: 0×1346fe
  Texture missing mip chain: 0×1346fc
  Map load hang on STATE_MODELS_STREAM detected: MapId: 1052, Position: (36856.500000, 2001.209961, -16482.679688), Completion: 0.000000
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
  Texture missing mip chain: 0×134700
  Texture missing mip chain: 0×1346fb
  Texture missing mip chain: 0×1346fd
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Texture ‘0×03539b’ dimensions too small
  Loading ‘0×03539b’ texture failed
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
  Texture missing mip chain: 0×118f71
  Texture missing mip chain: 0×118f71
  Texture missing mip chain: 0×10369f
  Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
  Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
  Texture missing mip chain: 0×10369f
  Texture missing mip chain: 0×1036a0
  Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
  Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
  Texture missing mip chain: 0×1346ff

• DirectX Device Info <—*
  VendorId = 0×1002
  DeviceId = 0×6739
  Version = 8.17.0010.1404
  Description = AMD Radeon HD 6800 Series
  Compat = 0×00000000
  VidMem = 2296 MB

Second day, and I still can’t play.
My main is locked inside Lion’s Arch that won’t get past the loading screen before crashing to desktop. Alts won’t play longer than a minute at a time before crashing. I’ve submitted a crash report every single time, updated graphics drivers, performed a repair and tried launching with firewall disabled. Still no fix.

I’ve had occasional world and boss crashes before, which was partly solved by lowering character quality and display settings (though Karka queen keept crashing so often despite it, that I’d stopped even trying), but nothing of the kind of game-breaking issue GW2 has had since the launch of HoT/Halloween.
Guild Wars is my top favourite to play and I was willing to let the abysmal failure of the Mordremoth Invasion slide, because there is so much more to enjoy. But now, I can’t even enjoy Halloween’s skin and achievement chases!

This is very, very poor, Anet. Admit that there is an issue for a significant portion of your player base, and make moves towards a solution on your end.

Thank you.

My client is crashing constantly ever since HoT and ever since I started going to the new zone Verdant Brink or any other crowded zone like Lion’s Arch.
I’ve had this problem for a while now, but putting all graphics from ‘auto’ to ‘best performance’ helped me get through those areas without crashes.
I’ve been doing Silverwastes vinewrath stuff, and even dungeons without issues, but ever since HoT is live I can’t do anything anymore apart from walking in non-crowded areas doing some leveling on my Revenant.

When I login to my Ranger (stationed in Verdant Brink) I disconnect by just turning my camera 180 degrees around. Even with every graphic on low.
My computer is really fine, and can run any other game very smooth, but for some reason it’s causing huge troubles with this game.

I heard someone say that it has to do with 32bit and 64bit, and something about memory being full after a short amount of time. I’m not a computer expert, but this sounds very reasonable to me.

Is there any GW2 employee that can help me find a fix for this issue? I’m 99% sure this 32bit/64bit stuff is what I’m looking for, but since I’m not so experienced with computers and digging in stuff like this, I’d like really a step-by-step guide to get me through this difficult stuff.

I don’t know how to post info about my system/computer, but I can tell that I run a 32bit system, have 4gb quadcore RAM, Windows Vista Ultimate, processor: Intel® Core™2 Quad CPU Q6600 @ 2.40 GHz 2.40.
Probably not so good compared to many gamer computers, but it should definately be good enough to play GW2 without crashing every minute. (even with all possible graphics on low)

So once again my question:
Does anyone have an answer on what to do with the 32bit/64bit issue that causes my memory to reach full after seconds of playing in a busy area?

Stefan Larimore.6872:

We are pretty confident these patching crashes have to do with 3rd party software (such as malware, antivirus, and proxies) hooking into the Winsock API.

This Microsoft KB article explains how to reset TCP/IP:
https://support.microsoft.com/en-us/kb/299357

Please let us know if this does not solve the problem.

I highly doubt that, mine only crashes when running 4k resolution in high populated areas, same as it always has with Teq, I drop it to 1080p and no problems at all. But heck, it’s 4k, no one seems to care about anyone running 4k at anet. (larger interface please)

If you read the log when the error window pops up, you’ll get a better idea of why.

But yes, it does crash a lot. Personally, it’s mostly memory problems with an occasional DX related crash. You can try to prevent OOM errors by reducing the graphics options (model limit/quality specifically) and restarting your client every so often. The proper fix is for ArenaNet to release a 64-bit client.

As for crashing a few second in, that’s likely not memory related. Read the crash log for more details (%appdata%/Guild Wars 2/ArenaNet.log).

You have to upgrade to 64 bit windows, and i doubt that a person from ANet
will come to your home and do that for you.

Diefzix.5468:

I’ve submitted a crash report every single time, updated graphics drivers, performed a repair and tried launching with firewall disabled. Still no fix.

Submitting a report isn’t going to help your specifically. You’d need to actually post the log here or directly contact support.

Darcwolf.6817:

I highly doubt that, mine only crashes when running 4k resolution in high populated areas, same as it always has with Teq, I drop it to 1080p and no problems at all.

“patching crashes” is when you crash while patching the game.

Oh, guys! You’re lucky, believe me. On the Mac side, crashes finished yesterday. Now, the game just doesn’t launch.

Kimihari.8402:

I have the same issue. I can’t play more than minute or even less because client shuts down or crashes. Everything was working before launch. Now game is unplayable ;/

—> Crash <—
*OOM: Heap, bytes=4194416, *
App: Gw2.exe
Pid: 1544
Cmdline:
BaseAddr: 001A0000
ProgramId: 101
Build: 54517
When: 2015-10-23T14:21:57Z 2015-10-23T16:21:57+02:00
Uptime: 0 days 0:03:21
Flags: 0

—> System <—
Name: ARBALEST
IpAddr: 10.0.0.251
Processors: 2 [GenuineIntel:6:7:10]
OSVersion: Windows 6.2 (32 bit)

Your fix : Upgrade to 64 Bit Windows.

@Seeilin.4675 :
the same .. and for everyone else that still uses an ancient 32-Bit Windows.

@Healix,
I’m actually crashing a few seconds in, especially when I’m in a crowded area. It also often occurs during loading screens.

@Beldin,
I’ve no idea how I can upgrade to 64 bit. I suppose that means I need a new operating system? And I don’t imply that someone from ANet should come to my house and solve all my issues, I just need some more simple language explaining to me what to do. I often have people explaining stuff with terms that are like chinese to me. Just a bit more basic step-by-step information and I’m sure I can pretty well handle things on my own.

• Crash <—*
  Assertion: parentModel
  File: ..\..\..\Game\AgentView\AvCharEffect.cpp(2046)
  App: Gw2.exe
  Pid: 4808
  Cmdline: -clientport 443
  BaseAddr: 00330000
  ProgramId: 101
  Build: 54533
  When: 2015-10-24T14:43:00Z 2015-10-24T16:43:00+02:00
  Uptime: 0 days 0:03:12
  Flags: 0

• System <—*
  Name: FAK9R-PC
  IpAddr: 10.3.137.49 192.168.2.107
  Processors: 4 [GenuineIntel:6:10:9]
  OSVersion: Windows 6.1 (64 bit)

• System Memory <—*
  Physical: 3990MB/ 8086MB 49%
  Paged: 11290MB/16170MB 69%
  Virtual: 2225MB/ 4095MB 54%
  Load: 50%
  CommitTotal: 4879MB
  CommitLimit: 16170MB
  CommitPeak: 5644MB
  SystemCache: 4289MB
  HandleCount: 30750
  ProcessCount: 96
  ThreadCount: 1250

• Process Memory <—*
  Private: 1450MB
  WorkingSet: 1220MB
  PeakWorkingSet: 1227MB
  PageFaults: 986265

• Memory Category Usage (Inclusive) <—*
  [Category] [Size(MB)] [Count]
  Root 653.14 586394
  VRAM 325.38 16763
  Programmer Data 315.62 233077
  Art Assets 274.39 4993
  Anim Import Models 171.12 509
  Anim Import Packfile 171.12 509
  Game 147.31 114014
  Content 96.47 37301
  Engine 95.75 95370
  Character Models 68.73 848
  VRAM – Gr Postproc 66.63 17
  Gr 61.85 58553
  Uncategorized 53.36 341495
  Collections 49.46 5822
  Composite Models 48.73 475
  Dictionary 47.94 906
  VRAM – Character Geo 41.90 384
  Text 39.27 6543
  Composite Tex 35.05 124
  Composite Tex Pool 35.05 124
  VRAM – Gr Geometry 34.35 118
  VRAM – DirectX Geo Buffers 27.11 794
  Audio 26.43 13423
  VRAM – UI Textures 22.16 544

• Memory Category Usage (Exclusive) <—*
  [Category] [Size(MB)] [Count]
  Anim Import Packfile 171.12 509
  Content 96.47 37301
  VRAM – Gr Postproc 66.63 17
  Uncategorized 53.36 341495
  Dictionary 47.94 906
  VRAM – Character Geo 41.90 384
  Gr 41.41 2232
  Text 39.27 6543
  Composite Tex Pool 35.05 124
  VRAM – Gr Geometry 34.35 118
  VRAM – DirectX Geo Buffers 27.11 794
  VRAM – UI Textures 22.16 544
  VRAM – Prop Tex 21.90 345
  Character Packfile 19.81 124
  VRAM – Effect Geo 19.23 328
  VRAM – DDI Shader 19.20 14051
  Prop Packfile 17.73 175
  VRAM – Gr Img 17.52 8
  Audio FMOD 14.15 12335
  Composite Packfile 13.65 314
  VRAM – Composite Tex 13.12 38
  Audio 12.28 1088
  Effect Packfile 12.09 160
  Archive 11.86 38

• Game Context <—*
  MapId: 866
  Flags: 0×241
  ElapsedTime: 00:01:04

• World State <—*
  <WorldState BufferCapacity="68376388" BufferUsed="51250866" DrawCalls="1089" Fps="66" EffectLights="0" Lights="18" Materials="577" Particles="5344" Submodels="1335" TextureLoadsPending="1" TextureMemory="155488276" Triangles="618336" VerticesSoftwareTransformed="0" VideoMemoryTotal="133259820" CameraPos="-572.731, -1959.68, -7839.87" CameraFwd="-0.612653, 0.689772, 0.385837" MapName="7Wy0b.I1Sn8" MapNamespace="hZ9kk" MapSector="1kDf1.I1Sn8" MapType="PublicMini" MapFloor="-27" MapId="866" MapGuid="3018C132-A3EA-4541-BBDE-236102B1717B" MapTimeOfDay="0.000000" PlayerFacing="-0.610495, 0.691466, 0.386227" PlayerPos="-861.763, -1634.72, -7574.24" PlayerVelocity="-184.813, 209.326, 5.92041" />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0×1a60 <—*

• Trace <—*
  Pc:0117b15d Fr:07d3f73c Rt:0115c9b0 Arg:1309a1e8 1309a284 04bf0e7c 07d3f770
  Pc:0115c9b0 Fr:07d3f750 Rt:008537a2 Arg:5351f530 00000000 1211d0b2 5351f570
  Pc:008537a2 Fr:07d3f770 Rt:009094f1 Arg:00829460 07d3f790 5351f570 5351f530
  Pc:009094f1 Fr:07d3f788 Rt:00909c53 Arg:5351f530 07d3f8bc 34bb4010 4c874dd2
  Pc:00909c53 Fr:07d3f7a4 Rt:010c4c07 Arg:07d3f800 07d3f8a0 34bb4010 00000000
  Pc:010c4c07 Fr:07d3f7f4 Rt:010c54ec Arg:07d3f8bc 00590050 ad02aca0 02ac0108
  Pc:010c54ec Fr:07d3f884 Rt:0092beb7 Arg:04fbe048 00000054 00000000 07d3f8bc
  Pc:0092beb7 Fr:07d3f8cc Rt:0092c07b Arg:07d3f8f8 00930283 00000054 04fbe048
  Pc:0092c07b Fr:07d3f8d4 Rt:00930283 Arg:00000054 04fbe048 0aa4bc30 0803aa18
  Pc:00930283 Fr:07d3f8f8 Rt:007ec6bb Arg:00000023 04d87410 04fbe038 00000002
  Pc:007ec6bb Fr:07d3f998 Rt:007eab4f Arg:04d87410 00000002 00000023 00000064
  Pc:007eab4f Fr:07d3f9e4 Rt:007eac17 Arg:00000064 04fbe038 00000003 00000000
  Pc:007eac17 Fr:07d3fa38 Rt:007ea50d Arg:0242ce38 00000001 0051ca88 24e9a02e
  Pc:007ea50d Fr:07d3fa9c Rt:007eb802 Arg:47cb3622 01d10e6a 2dcb220f 00000001
  Pc:007eb802 Fr:07d3fadc Rt:007e9dd1 Arg:04bf2d30 0242ce38 0063ef28 00000000
  Pc:007e9dd1 Fr:07d3fafc Rt:00790ac0 Arg:04bf2d30 2dcb23e7 00000000 0242ce38
  Pc:00790ac0 Fr:07d3fb34 Rt:00790be8 Arg:00000000 07d3fb4c 75ca337a 0242ce38
  Pc:00790be8 Fr:07d3fb40 Rt:75ca337a Arg:0242ce38 07d3fb8c 76fe9882 0242ce38
  Pc:75ca337a Fr:07d3fb4c Rt:76fe9882 Arg:0242ce38 709600a4 00000000 00000000
  Pc:76fe9882 Fr:07d3fb8c Rt:76fe9855 Arg:00790b6c 0242ce38 00000000 00000000
  Pc:76fe9855 Fr:07d3fba4 Rt:00000000 Arg:00790b6c 0242ce38 00000000 00000000

• Thread registers <—*
  eax=07d3f2f4 ebx=5de45dd0 ecx=00000000 edx=000002c8 esi=75ca585e edi=00000000
  eip=0117b15d esp=07d3f710 ebp=07d3f73c
  cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 07D3F2D4 04eb5148 75ca585e 00000000 07d3f344
eax-16 07D3F2E4 7682c41b 07d3f344 7682c42d 07d3f2f4
eax 0 07D3F2F4 80000003 00000000 00000000 7682c42d
eax16 07D3F304 00000002 00000002 589e59f0 04eb5148
eax+32 07D3F314 0063d8f3 2c9ed690 00000001 0063d902
eax+48 07D3F324 5dd96c70 00000001 00000000 000000bc
ebx-32 5DE45DB0 5de45d10 5de45c70 5de45d60 5de45cc0
ebx-16 5DE45DC0 00000000 00000000 c1287575 00000000
ebx 0 5DE45DD0 01610cc4 00000001 00000000 00000000
ebx16 5DE45DE0 4cfa8614 4cfa8610 00000015 00000008
ebx+32 5DE45DF0 00000000 00000000 00000000 00000040
ebx+48 5DE45E00 00000001 00000000 00000000 00000000
esi-32 75CA583C 023a0ae9 90909000 ff8b9090 5dec8b55
esi-16 75CA584C 909005eb ff909090 ca0b9825 90909075
esi 0 75CA585C ff8b9090 5dec8b55 909005eb ff909090
esi16 75CA586C ca0da425 90909075 ff8b9090 6aec8b55
esi+32 75CA587C 10458d00 1075ff50 ff0c75ff f4e80875
esi+48 75CA588C 85ffffe5 8b0774c0 c25d1045 c883000c

• Code <—*
  0117B13D 8b40feff ff565752 ff507883 7de80075 .@…VWR.Px.}..u
  0117B14D 1468fe07 0000ba30 0d6101b9 b00d6101 .h…..0.a….a.
  0117B15D e87eba4c ffc745ec 0516cec8 c745f057 .~.L..E……E.W
  0117B16D eb734dc7 45f4aca3 d83dc745 f83b443e .sM.E….=.E.;D>
  0117B17D 56f30f6f 45ecf30f 7f45ece8 c303cbff V..oE….E……
  0117B18D 8d4dec51 8bc88b10 ff52348b f885ff74 .M.Q…..R4….t

• Stack <—*
  07D3F710 0117b162 000007fe 5de45c3c 0000034c b…….<\.]L…
  07D3F720 04bf0e7c 00000000 e9be3156 44a0f1d0 |…….V1…..D
  07D3F730 21e57ba2 e55594d5 2dcb2fef 07d3f750 .{.!..U../.-P…
  07D3F740 0115c9b0 1309a1e8 1309a284 04bf0e7c …………|…
  07D3F750 07d3f770 008537a2 5351f530 00000000 p….7..0.QS….
  07D3F760 1211d0b2 5351f570 34bb405c 3fee3e30 ….p.QS\.40>.? 07D3F770 07d3f788 009094f1 00829460 07d3f790 ........`....... 07D3F780 5351f570 5351f530 07d3f7a4 00909c53 p.QS0.QS....S... 07D3F790 5351f530 07d3f8bc 34bb4010 4c874dd2 0.QS......4.M.L
  07D3F7A0 00000022 07d3f7f4 010c4c07 07d3f800 “……..L……
  07D3F7B0 07d3f8a0 34bb4010 00000000 010c70d7 …...4.....p.. 07D3F7C0 00000059 07d3f8a0 34bb4010 00000000 Y.........4….
  07D3F7D0 0836d069 0836d062 50ddd010 00000059 i.6.b.6….PY…
  07D3F7E0 ffffffff 0836d066 00000000 1211d0b2 ….f.6………
  07D3F7F0 07d3f860 07d3f884 010c54ec 07d3f8bc `……..T……
  07D3F800 00590050 ad02aca0 02ac0108 0a0002e7 P.Y………….
  07D3F810 0506f100 03b700d9 02be02e7 c60502e7 …………….
  07D3F820 ad03b700 ca210008 01600008 038302ac ……!…`…..
  07D3F830 10002401 10000a00 61002906 02be08ad .$…….).a….
  07D3F840 002908ad 29038322 0383a000 2202cc01 ..).”..)……."
  07D3F850 2202c600 04fbe038 07d3f8bc 07d3f90c …“8………..
  07D3F860 00000000 3f7fffff 00000000 c1efebfb …….?……..
  07D3F870 00000000 00000000 76fcfec9 76830e0a ………..v…v
  07D3F880 2dcb2057 07d3f8cc 0092beb7 04fbe048 W .-……..H…
  07D3F890 00000054 00000000 07d3f8bc 0092c030 T………..0…
  07D3F8A0 017f5460 00000114 07d3f8c4 006716fe `T…………g.
  07D3F8B0 00000114 0f850910 0f850910 00000000 …………….
  07D3F8C0 00000000 07d3f8e0 07d3f8f4 07d3f8d4 …………….
  07D3F8D0 0092c07b 07d3f8f8 00930283 00000054 {………..T…
  07D3F8E0 04fbe048 0aa4bc30 0803aa18 00000000 H…0………..
  07D3F8F0 00000005 0aa4bc10 07d3f998 007ec6bb …………..~.
  07D3F900 00000023 04d87410 04fbe038 00000002 #….t..8…….
  07D3F910 00000023 00000064 07d3f930 07d3f938 #…d…0…8…
  07D3F920 00000000 00000023 04fbe038 0000000c ….#…8…….
  07D3F930 00000000 00000001 00000000 04d87664 …………dv..
  07D3F940 00000001 04d87410 007ec712 0803aa24 …..t….~.$…
  07D3F950 04ea2100 00000010 07d3f970 07d3f978 .!……p...×...
  07D3F960 04d87858 00000001 07d3fa88 3c80c2f7 Xx………….<
  07D3F970 00000000 3c83126f 00000000 04d87444 ….o..<….Dt..
  07D3F980 00000001 07d3f9e0 0a6b7168 04d87448 ……..hqk.Ht..
  07D3F990 04d8743d 2dcb214b 07d3f9e4 007eab4f =t..K!.-….O.~.
  07D3F9A0 04d87410 00000002 00000023 00000064 .t……#…d…
  07D3F9B0 04fbe038 00000000 04d87410 00000000 8……..t……
  07D3F9C0 00000000 04d87410 00000023 00000000 …..t..#…….
  07D3F9D0 007ed51d 00002e7f 007ed538 04d87410 ..~…..8.~..t..
  07D3F9E0 2dcb2137 07d3fa38 007eac17 00000064 7!.-8…..~.d…
  07D3F9F0 04fbe038 00000003 00000000 00000001 8……………
  07D3FA00 04d87410 0051ca88 00000001 04d87758 .t….Q…..Xw..
  07D3FA10 00000000 04fbe010 04fbe010 00000001 …………….
  07D3FA20 04d87760 04d8774d 00000023 00000064 `w..Mw..#…d…
  07D3FA30 00000001 00000003 07d3fa9c 007ea50d …………..~.
  07D3FA40 0242ce38 00000001 0051ca88 24e9a02e 8.B…….Q….$
  07D3FA50 00000004 00000000 76fcfdd1 76833bdb ………..v.;.v
  07D3FA60 00000000 76833c07 2da51527 00000001 …..<.v’..-….
  07D3FA70 0000000a 0242ce38 00000024 00000001 ….8.B.$…….
  07D3FA80 00000000 00000000 47cb3622 01d10e6a ……..”6.Gj…
  07D3FA90 0051ca88 0000000f 2dcb224f 07d3fadc ..Q…..O".-….
  07D3FAA0 007eb802 47cb3622 01d10e6a 2dcb220f ..~.“6.Gj….”.-
  07D3FAB0 00000001 0051ca88 0242ce38 00000001 ……Q.8.B…..
  07D3FAC0 80000003 07d3faac 07d3ed3c 07d3fb24 ……..<…$…
  07D3FAD0 00790e00 2b71ba03 00000000 07d3fafc ..y…q+……..
  07D3FAE0 007e9dd1 04bf2d30 0242ce38 0063ef28 ..~.0-..8.B.(.c.
  07D3FAF0 00000000 0242ce38 00000000 07d3fb34 ….8.B…..4…
  07D3FB00 00790ac0 04bf2d30 2dcb23e7 00000000 ..y.0-…#.-….

• Error Logs <—*
  ug token ‘0×266fa’: Lightning ran out of space for new bolts.
  Texture ‘0×03539b’ dimensions too small
  Loading ‘0×03539b’ texture failed
  Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
  Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
  Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
  Texture missing mip chain: 0×00e689
  Texture missing mip chain: 0×0f7d63
  Texture missing mip chain: 0×0f7d64
  The skill-palettes referencing skill 9105 use multiple weapon-types.
  The skill-palettes referencing skill 9260 use multiple weapon-types.
  The skill-palettes referencing skill 9124 use multiple weapon-types.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  The skill-palettes referencing skill 9080 use multiple weapon-types.
  The skill-palettes referencing skill 9146 use multiple weapon-types.
  The skill-palettes referencing skill 9147 use multiple weapon-types.
  The skill-palettes referencing skill 9147 use multiple weapon-types.
  The skill-palettes referencing skill 9146 use multiple weapon-types.
  The skill-palettes referencing skill 9080 use multiple weapon-types.
  The skill-palettes referencing skill 9081 use multiple weapon-types.
  The skill-palettes referencing skill 9137 use multiple weapon-types.
  Model ‘0×082244’: Failed to resolve AimIK bone indices.
  The skill-palettes referencing skill 9146 use multiple weapon-types.
  The skill-palettes referencing skill 9080 use multiple weapon-types.
  The skill-palettes referencing skill 9080 use multiple weapon-types.
  The skill-palettes referencing skill 9146 use multiple weapon-types.
  The skill-palettes referencing skill 9146 use multiple weapon-types.
  The skill-palettes referencing skill 9147 use multiple weapon-types.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×082245’: Failed to resolve AimIK bone indices.
  Model ‘0×0ea52d’: LightningSetActionPoints: lightning ‘fluxsystem’ not found.

• DirectX Device Info <—*
  VendorId = 0×10de
  DeviceId = 0×1189
  Version = 10.18.0013.5850
  Description = NVIDIA GeForce GTX 670
  Compat = 0×00100800
  VidMem = 2048 MB

Please, help me with this crash, I really want play

• Crash <—*
  OOM: Heap, bytes=594276,
  App: Gw2.exe
  Pid: 5396
  Cmdline:
  BaseAddr: 01220000
  ProgramId: 101
  Build: 54533
  When: 2015-10-24T14:40:45Z 2015-10-24T12:40:45-02:00
  Uptime: 0 days 0:03:40
  Flags: 0

• System <—*
  Name: DIEGO-PC
  IpAddr: 25.109.63.49 192.168.0.10
  Processors: 2 [GenuineIntel:6:7:10]
  OSVersion: Windows 6.1 (32 bit)

• System Memory <—*
  Physical: 100MB/ 2047MB 4%
  Paged: 1561MB/ 4094MB 38%
  Virtual: 107MB/ 2047MB 5%
  Load: 95%
  CommitTotal: 2532MB
  CommitLimit: 4094MB
  CommitPeak: 2534MB
  SystemCache: 193MB
  HandleCount: 29528
  ProcessCount: 81
  ThreadCount: 1035

• Process Memory <—*
  Private: 1206MB
  WorkingSet: 951MB
  PeakWorkingSet: 953MB
  PageFaults: 1396004

• Memory Category Usage (Inclusive) <—*
  [Category] [Size(MB)] [Count]
  Root 618.22 716324
  Programmer Data 322.66 292444
  VRAM 277.70 25632
  Art Assets 201.18 6723
  Game 147.47 112723
  Engine 103.68 144788
  Content 96.47 37301
  Anim Import Packfile 89.91 222
  Anim Import Models 89.91 222
  Gr 69.83 91783
  Uncategorized 64.64 386877
  VRAM – Gr Postproc 59.38 17
  Map Assets 55.00 4953
  Character Models 50.40 833
  Collections 49.98 6324
  Prop Models 49.14 2544
  Dictionary 48.41 948
  Prop Packfile 47.41 429
  Composite Models 40.57 471
  Text 39.09 6980
  VRAM – DDI Shader 39.05 22330
  VRAM – Prop Tex 37.93 995
  Composite Tex Pool 32.80 128
  Composite Tex 32.80 128

• Memory Category Usage (Exclusive) <—*
  [Category] [Size(MB)] [Count]
  Content 96.47 37301
  Anim Import Packfile 89.91 222
  Uncategorized 64.64 386877
  VRAM – Gr Postproc 59.38 17
  Dictionary 48.41 948
  Prop Packfile 47.41 429
  Text 39.09 6980
  VRAM – DDI Shader 39.05 22330
  Gr 38.64 4707
  VRAM – Prop Tex 37.93 995
  Composite Tex Pool 32.80 128
  VRAM – DirectX Geo Buffers 30.56 1520
  VRAM – Composite Tex 20.37 59
  VRAM – UI Textures 13.17 172
  Collide Havok 13.15 27031
  Collide 12.91 2352
  Audio 11.27 1454
  Archive 11.21 60
  VRAM – World Map Tex 11.06 47
  Gr Shadow 10.06 8113
  Audio FMOD 9.98 4476
  Character Packfile 9.61 88
  VRAM – Character Geo 9.39 162
  VRAM – Map Env Tex 8.04 19

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0×1758 <—*

• Trace <—*
  Pc:0152d86f Fr:0754f720 Rt:01e2fd80 Arg:00000000 00000000 023d70f4 000004b3
  Pc:01e2fd80 Fr:0754f960 Rt:01e30ad7 Arg:00000000 04587410 00000079 00000079
  Pc:01e30ad7 Fr:0754f998 Rt:01e28158 Arg:00000000 0152eda9 000007e8 0156cde0
  Pc:01e28158 Fr:0754f9e8 Rt:018664bb Arg:3df7ced9 3d940ffb 0754fa78 11bffab8
  Pc:018664bb Fr:0754fa1c Rt:01868d5f Arg:3d940ffb 016dc723 0474d010 0474d460
  Pc:01868d5f Fr:0754fac4 Rt:016da5fe Arg:0474d010 00000002 00000002 00000010
  Pc:016da5fe Fr:0754fb40 Rt:016db802 Arg:f7a0c7c2 01d10e69 56ab4eca 00000001
  Pc:016db802 Fr:0754fb80 Rt:016d9dd1 Arg:043f2d30 051a5f88 0152ef28 00000000
  Pc:016d9dd1 Fr:0754fba0 Rt:01680ac0 Arg:043f2d30 56ab4e92 00000000 051a5f88
  Pc:01680ac0 Fr:0754fbd8 Rt:01680be8 Arg:00000000 0754fbf0 769aee1c 051a5f88
  Pc:01680be8 Fr:0754fbe4 Rt:769aee1c Arg:051a5f88 0754fc30 76ee37eb 051a5f88
  Pc:769aee1c Fr:0754fbf0 Rt:76ee37eb Arg:051a5f88 71a5eeed 00000000 00000000
  Pc:76ee37eb Fr:0754fc30 Rt:76ee37be Arg:01680b6c 051a5f88 00000000 00000000
  Pc:76ee37be Fr:0754fc48 Rt:00000000 Arg:01680b6c 051a5f88 00000000 00000000

• Thread registers <—*
  eax=0754f294 ebx=0754f6dc ecx=023d70f4 edx=0754f6dc esi=7699f222 edi=00000000
  eip=0152d86f esp=0754f6b8 ebp=0754f720
  cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

eax-32 0754F274 00000000 00000004 fffffd34 000002e4
eax-16 0754F284 fffffd34 000002cc 00000018 00000000
eax 0 0754F294 80000003 00000000 00000000 74f4812f
eax16 0754F2A4 00000000 00000000 56ab47fa 0754f300
eax+32 0754F2B4 01310ed7 26800000 42a60000 42b20000
eax+48 0754F2C4 0754f420 000003e7 0000000d 41886760
ebx-32 0754F6BC 023d70f4 000004b3 00000000 665d8690
ebx-16 0754F6CC 0754f754 665d86d0 00000000 00000006
ebx 0 0754F6DC 70616548 7962202c 3d736574 32343935
ebx16 0754F6EC 07003637 00000000 00007841 00007841
ebx+32 0754F6FC 0754f724 016342a5 00000000 0754f750
ebx+48 0754F70C 0754f720 0754f754 0754f750 00000000
ecx-32 023D70D4 65646f4d 7270206c 616f6c65 656c2064
ecx-16 023D70E4 20736b61 65746564 64657463 0000002e
ecx 0 023D70F4 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx16 023D7104 65646f4d 6f4d5c6c 466c6564 2e656c69
ecx+32 023D7114 00707063 006f004d 00650064 0020006c
ecx+48 023D7124 00690066 0065006c 00250020 00200073
edx-32 0754F6BC 023d70f4 000004b3 00000000 665d8690
edx-16 0754F6CC 0754f754 665d86d0 00000000 00000006
edx 0 0754F6DC 70616548 7962202c 3d736574 32343935
edx16 0754F6EC 07003637 00000000 00007841 00007841
edx+32 0754F6FC 0754f724 016342a5 00000000 0754f750
edx+48 0754F70C 0754f720 0754f754 0754f750 00000000
esi-32 7699F200 90909090 9825ff90 9076961d 90909090
esi-16 7699F210 909005eb ff909090 961c0c25 90909076
esi 0 7699F220 ff8b9090 5dec8b55 909005eb ff909090
esi16 7699F230 961db025 90909076 186a9090 99f2d868
esi+32 7699F240 da72e876 4d830000 35ffffe4 76a26010
esi+48 7699F250 13a015ff f6337696 33fc7589 7d8947ff

• Code <—*
  0152D84F 806a1802 8d45bc6a 4050e802 6affff83 .j…E.j@P..j…
  0152D85F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
  0152D86F e81c9500 008b55b4 8b45b88d 5a178b75 ……U..E..Z..u
  0152D87F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
  0152D88F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
  0152D89F 68e50300 00bafc69 1802b990 6a1802e8 h……i….j…

• Stack <—*
  0754F6B8 0152d874 023d70f4 000004b3 00000000 t.R..p=………
  0754F6C8 665d8690 0754f754 665d86d0 00000000 ..]fT.T…]f….
  0754F6D8 00000006 70616548 7962202c 3d736574 ….Heap, bytes=
  0754F6E8 32343935 07003637 00000000 00007841 594276……Ax..
  0754F6F8 00007841 0754f724 016342a5 00000000 Ax..$.T..Bc…..
  0754F708 0754f750 0754f720 0754f754 0754f750 P.T. .T.T.T.P.T.
  0754F718 00000000 56ab426a 0754f960 01e2fd80 ….jB.V`.T…..
  0754F728 00000000 00000000 023d70f4 000004b3 ………p=…..
  0754F738 00000068 00000001 00000000 f7a13cf3 h…………<..
  0754F748 665d8690 0754f768 00091164 01007940 ..]fh.T.d…@y..
  0754F758 42140000 00000000 c3ea289c c43cd2ec …B…..(….<.
  0754F768 42f2a173 00000000 0754f854 0152d8f3 s..B….T.T…R.
  0754F778 0000000e 54630968 c39868b0 c465b2e2 ….h.cT.h….e.
  0754F788 4214a0c6 00000000 c3ea289c c43cd2ec …B…..(….<.
  0754F798 42f2a173 00000000 0754f8e8 02026630 s..B……T.0f..
  0754F7A8 00000000 56ab42fa 0754f820 0202867c …..B.V .T.|…
  0754F7B8 0754f830 0202867c 0754f7d0 0754f7f0 0.T.|…..T…T.
  0754F7C8 00001800 01d806c7 c39868b0 c465b2e2 ………h….e.
  0754F7D8 4214a0c6 00000000 00000000 00000020 …B…….. …
  0754F7E8 046b5188 02183bcc 00000020 0754f810 .Qk..;.. …..T.
  0754F7F8 016abccf 07816000 00000020 00000000 ..j..`.. …….
  0754F808 00000008 00000020 0754f830 0169d464 …. …0.T.d.i.
  0754F818 046b5188 00000000 00000020 00000000 .Qk….. …….
  0754F828 00000001 00000000 0754f84c 0169dc47 ……..L.T.G.i.
  0754F838 00000020 0754f854 0754f848 00000000 …T.T.H.T…..
  0754F848 00000020 0754f8b4 015326c6 046b5188 …..T..&S..Qk.
  0754F858 0152d8f3 00000000 00000001 0152d902 ..R………..R.
  0754F868 7c1e2b00 00000001 00000000 00000068 .+.|……..h…
  0754F878 046b5188 02324e44 00000070 0754f8a0 .Qk.DN2.p…..T.
  0754F888 016abccf 07816000 00000068 00000000 ..j..`..h…….
  0754F898 00000050 00000068 0754f8c0 0169d464 P…h…..T.d.i.
  0754F8A8 046b5188 00000000 56ab4dfe 0754f8d8 .Qk……M.V..T.
  0754F8B8 0151ed0b 00000000 018846ab 04587410 ..Q……F…tX.
  0754F8C8 0259a8b8 00000079 00000000 0fabfda8 ..Y.y………..
  0754F8D8 0754f900 0175421f 00000008 00000000 ..T..Bu………
  0754F8E8 00000000 02183bcc 00000295 0fabfd98 …..;……….
  0754F8F8 0fabfda8 0232439c 047e603c 0754f920 …..C2.<`~. .T.
  0754F908 01e38682 0cf2b534 00001909 0232439c ….4……..C2.
  0754F918 02947814 0754f93c 01d59ab9 0cf2b534 .×..<.T…..4…
  0754F928 00001909 41014568 0232439c 00000000 ….hE.A.C2…..
  0754F938 7d43615f 0754f950 01d5a369 0cf2b534 aC}P.T.i…4…
  0754F948 00001909 04587410 0754f964 0152b8af …..tX.d.T…R.
  0754F958 0754f95c 56ab4c2a 0754f998 01e30ad7 \.T.*L.V..T…..
  0754F968 00000000 04587410 00000079 00000079 …..tX.y…y…
  0754F978 44fea550 01d10e69 f7a13cf3 665d84d0 P..Di….<….]f
  0754F988 00000000 00002710 00000000 0783bb90 …..’……….
  0754F998 0754f9e8 01e28158 00000000 0152eda9 ..T.X………R.
  0754F9A8 000007e8 0156cde0 06896510 00000028 ……V..e..(…
  0754F9B8 45bd8a10 0754f9f0 0156b641 45bd8a10 …E..T.A.V….E
  0754F9C8 00000028 02240e44 00000079 0153ccfa (…D.$.y…..S.
  0754F9D8 00000010 015612cf 04587410 00000008 ……V..tX…..
  0754F9E8 0754fa1c 018664bb 3df7ced9 3d940ffb ..T..d…..=…=
  0754F9F8 0754fa78 11bffab8 0474d054 3df7ced9 x.T…..T.t….=
  0754FA08 3d940ffb 3d940ffb 3d940ffb 3df7ced9 …=…=…=…=
  0754FA18 3df7ced9 0754fac4 01868d5f 3d940ffb …=..T.……=
  0754FA28 016dc723 0474d010 0474d460 00000001 #.m…t.`.t…..
  0754FA38 00000002 00000002 00000010 0754fa5c …………\.T.
  0754FA48 0754fa64 0474d460 00000002 0754fb2c d.T.`.t…..,.T.
  0754FA58 0000000c 00000000 11bffac8 00000000 …………….
  0754FA68 0474d054 00000001 0474d010 0754fab4 T.t…….t…T.
  0754FA78 11bffac4 0474d04d 0169b397 0474d38c ….M.t…i…t.
  0754FA88 016dcae3 0474d010 00000000 00000000 ..m…t………
  0754FA98 0754fac4 0754fadc 016dac9f 0474d010 ..T…T…m…t.
  0754FAA8 000797a8 00000001 0474d358 00000000 ……..X.t…..

• Error Logs <—*
  Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
  Debug token ‘0×266fa’: Lightning ran out of space for new bolts.

• DirectX Device Info <—*
  VendorId = 0×10de
  DeviceId = 0×0f00
  Version = 10.18.0013.5850
  Description = NVIDIA GeForce GT 630
  Compat = 0×00100800
  VidMem = 1024 MB

Still waiting for real solutions to come up in this post.
I see a lot of people posting that have the same issues as I do:
- Crashing 4min after logging in.
- Sometimes even crashing when in my loading screen.
- Unable to do anything with more than 4 people attending cus it causes me to crash.

All of the above EVEN when putting every graphic option on the lowest possible. (When before HoT I had everything on medium and it was running smooth)

Stefan Larimore.6872:

We are pretty confident these patching crashes have to do with 3rd party software (such as malware, antivirus, and proxies) hooking into the Winsock API.

This Microsoft KB article explains how to reset TCP/IP:
https://support.microsoft.com/en-us/kb/299357

Please let us know if this does not solve the problem.

so i should not try this if i have a c000000005 error?

tried the TCP fix did not help

Hi,
In my case the client downloaded but after pressing play i get a black character loading screene with no background. There are character icons and the switches for options that dont seem to work. The game allows me to press play just to see a pulsing screenshot of my hero ingame but nothing seems to work there at all. Yet i can hear other players in my proximity at least i think these are players.
An other wierd thing is that even after the full download my client seems to take 25 instead 37 Gb of HDD space. That is especially surprising concidering the fact that contet was added to the game(im no programmer but: more content=more HDD taken, right?).
Never had problems like that with GW2 on this computer before.

I had minor problems yesterday with connections. HOWEVER, today I crash consistently once I enter the game. I tried updating driver, reloading older drivers, easy fix suggestion by the programmer, and still the client crashes.

Call me crazy but something changed today between 5am and now. Granted it is launch weekend, but this crap makes me a sad panada…. lol

I am running OK on my laptop running windows 10 but my wife who is on a desktop running windows vista is still crashing.. could it be as someone suggested before… that the 32 bit client is messed up?

She is able to log in and play for approximately 4-6 mins then the game crashes.

Can we please get a fix soon for this… she would really like to play launch weekend.

Sephalo.5407:

@Healix,
I’m actually crashing a few seconds in, especially when I’m in a crowded area. It also often occurs during loading screens.

@Beldin,
I’ve no idea how I can upgrade to 64 bit. I suppose that means I need a new operating system? And I don’t imply that someone from ANet should come to my house and solve all my issues, I just need some more simple language explaining to me what to do. I often have people explaining stuff with terms that are like chinese to me. Just a bit more basic step-by-step information and I’m sure I can pretty well handle things on my own.

If your Windows Serial Number is directly from Microsoft you can download
a 64-Bit Version of your Windows version at ISO, burn it to a DVD and install
it from that DVD without having to buy a new OS.

But yes, you have to install a new OS in the end, you can’t update a 32-Bit version
to 64-bit.

Ok, it seems Vista is no longer downloadable at MS since Febuary :
https://www.heidoc.net/joomla/technology-science/microsoft/57-windows-vista-direct-download-links

Edit: To add PC specs and current situation.

Has happened to me as well. Submitted 2 crash reports today.
At 7:00est, game crashed after I tried to close the app. I was able to login but none of assets were loading and I was stuck. I tried to logout of that character but then the whole client crashed. It was working fine 6hrs ago and yesterday. I did notice a patch before I logged in.

Windows 7 64bit Nvidia 580