Showing Posts For Xaun.3890:

Guild Wars 2 takes me to black screen.

in Account & Technical Support

Posted by: Xaun.3890

Xaun.3890

After I hit play on the launcher, my screens go black, and my machine reboots.

Here is some background on this issue:

1. I have been playing GW2 using boot camp on my machine for ~2 weeks.
2. When I was in Windows 7 on boot camp, the same problem happened. Click play from the launcher, screen went black and the mac rebooted.
3. I was able to stop this behavior by disabling both of my external monitors using Windows display preferences. One monitor is a 27" Thunderbolt Display, the other is a Samsung display using the thunderbolt to DVI adapter.

I suspected at that point, that it was a thunderbolt driver issue as the game launched fine as long as the external displays were enabled.

When the issue re-apperared on using the mac client, I physically unplugged both external monitors thinking this would solve the issue.

Unfortunately this did not solve the problem and I can not play the game using the Mac client.

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