Showing Posts For Xylikk.9154:

Computer freezing/crashing

in Account & Technical Support

Posted by: Xylikk.9154

Xylikk.9154

I’m having the same problems. Especially at Fractals. @ the beginnen of the update it was continually, but now I crash almost only at Fractals. Before the update everything was fine. Seems like the update is for a lot of people a downgrade.

FoTM is like 95%...

in Fractals, Dungeons & Raids

Posted by: Xylikk.9154

Xylikk.9154

I keep on crashing at the third Fractal, no matter wich one it is… I am still at lvl 2, done it probably 8-9 times now wich keeps on resulting in crashing at the third fractal… I just can’t seem to get passed this level 2 now… unless I get extremely lucky

Disconnected at the final phase! [Merged]

in The Lost Shores

Posted by: Xylikk.9154

Xylikk.9154

We have a team looking into disconnection problems that prevented some people from receiving their event rewards.

We will update you as soon as we have more information available.

Thank you, and we apologize that you were unable to claim your rewards.

Looking into it…?
You better look into it. After experiencing this much trouble with other event, NOW you think it’s a good idea to actually look into it…
You should’ve known in the first place that the servers couldn’t handle this much traffic… so just phase it out over time…

Now you have people (like me) who did the event for hours, just to end up being disconnected and getting NO rewards whatsoever… good game Arena net. Way to help your customers.

By looking into it I certainly hope you mean to give us the experience, karma, silvers and loot we so much earned by actually contributing to this event!