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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Zeph.7536

Zeph.7536

Hi, GW2 is crashing once I press ‘Play’ on the launcher, both 32 and 64 bit. I tried the ‘-repair’ and uninstalling / re-installing but neither have had any effect… Crash details below, please help!

—> Crash <—
Assertion: !CIGrTexture2dData::CheckDimsError(dims)
File: ..\..\..\Engine\Gr\GrTex2d.cpp(6298)
App: Gw2.exe
Pid: 6432
Cmdline:
BaseAddr: 01250000
ProgramId: 101
Build: 55402
When: 2015-11-18T22:42:32Z
Uptime: 0 days 0:00:17
Flags: 0

—> System <—
Name: DAVE-DESKTOP
IpAddr: 192.168.0.4
Processors: 8 [GenuineIntel:6:10:5]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 3989MB/ 6135MB 65%
Paged: 9499MB/12279MB 77%
Virtual: 3173MB/ 4095MB 77%
Load: 34%
CommitTotal: 2779MB
CommitLimit: 12279MB
CommitPeak: 5057MB
SystemCache: 3173MB
HandleCount: 31413
ProcessCount: 70
ThreadCount: 1211

—> Process Memory <—
Private: 603MB
WorkingSet: 504MB
PeakWorkingSet: 514MB
PageFaults: 692113

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 247.10 224065
Programmer Data 186.05 120378
Game 109.82 104886
Content 96.93 37389
VRAM 68.70 10986
Collections 51.89 400
Dictionary 43.09 94
VRAM – DirectX Geo Buffers 30.56 1520
Uncategorized 28.07 103398
Art Assets 26.87 219
Composite Models 24.26 110
Character Models 24.26 110
Composite Tex 21.50 48
Composite Tex Pool 21.50 48
VRAM – Gr Postproc 21.02 20
Engine 14.87 13744
VRAM – DDI Shader 13.76 9388
Audio 9.46 457
Set 8.72 111
Audio FMOD 7.77 354
Collide Havok 6.10 70
Collide 6.10 70
Gr 5.29 11940
I/O 5.01 314

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Content 96.93 37389
Dictionary 43.09 94
VRAM – DirectX Geo Buffers 30.56 1520
Uncategorized 28.07 103398
Composite Tex Pool 21.50 48
VRAM – Gr Postproc 21.02 20
VRAM – DDI Shader 13.76 9388
Set 8.72 111
Audio FMOD 7.77 354
Collide Havok 6.10 70
Composite 4.50 531
Debugging 4.00 2
Game Animation 3.99 42093
Archive 3.82 36
Gr 3.00 22
Composite Packfile 2.75 62
Game 2.24 24538
Text 2.17 328
Audio 1.69 103
VRAM – Gr Texture 1.38 11
Gr Material 1.23 9694
Cinema Packfile 1.21 2
File Service 1.15 12
VRAM – Instance Buffers 1.00 1

—> Game Context <—
MapId: 20
Flags: 0×241
ElapsedTime: 1193:02:47

—> World State <—
<WorldState BufferCapacity=“32047104” BufferUsed=“5616” DrawCalls=“100” Fps=“13” EffectLights=“0” Lights=“0” Materials=“61” Particles=“0” Submodels=“100” TextureLoadsPending=“14” TextureMemory=“123595072” Triangles=“200” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“9468084” />

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×7ec <—

—> Trace <—
Pc:01573940 Fr:06ebf0b8 Rt:01d72bb5 Arg:00000000 00000030 0000001c 00000001
Pc:01d72bb5 Fr:06ebf0e4 Rt:6f711895 Arg:097d9be8 d4ad7e1b 25030e10 0f40ad48
Pc:6f711895 Fr:06ebf6b4 Rt:6f72b265 Arg:25030e30 d4ad7e57 097d4918 097d4990
Pc:6f72b265 Fr:06ebf6f8 Rt:6f72d61c Arg:06ebf760 0000000f 00000100 d4ad7f3b
Pc:6f72d61c Fr:06ebf794 Rt:6f72c7ab Arg:03667428 304e0c8a 0ca758a6 83e401db
Pc:6f72c7ab Fr:06ebf7d0 Rt:0189ec2f Arg:01897fb2 06ebf85c 076deab8 04b8b854
Pc:0189ec2f Fr:06ebf800 Rt:0189a3df Arg:3c89f72a 0170f393 04b8b810 04b8bc60
Pc:0189a3df Fr:06ebf8a8 Rt:0170d31e Arg:04b8b810 00000002 00000002 00000010
Pc:0170d31e Fr:06ebf924 Rt:0170e522 Arg:6953e1ec 01d12252 b89c584f 00000001
Pc:0170e522 Fr:06ebf964 Rt:0170caf1 Arg:04b44e10 00cf6888 0155f788 016b115c
Pc:0170caf1 Fr:06ebf984 Rt:016b10b0 Arg:04b44e10 b89c5897 016b115c 00cf6888
Pc:016b10b0 Fr:06ebf9bc Rt:016b11d8 Arg:016b115c 06ebf9dc 75223744 00cf6888
Pc:016b11d8 Fr:06ebf9c8 Rt:75223744 Arg:00cf6888 75223720 cfed2b97 06ebfa24
Pc:75223744 Fr:06ebf9dc Rt:77e7a064 Arg:00cf6888 cd3326a4 00000000 00000000
Pc:77e7a064 Fr:06ebfa24 Rt:77e7a02f Arg:ffffffff 77e9d7e8 00000000 00000000
Pc:77e7a02f Fr:06ebfa34 Rt:00000000 Arg:016b115c 00cf6888 00000000 00000000

—> Thread registers <—
eax=06ebec80 ebx=2f7d3454 ecx=00000000 edx=00000000 esi=75229ec0 edi=00000000
eip=01573940 esp=06ebf0a8 ebp=06ebf0b8
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 06EBEC60 00000000 00000000 fffffd34 000002e4
eax-16 06EBEC70 fffffd34 000002cc 00000019 00000000
eax 0 06EBEC80 80000003 00000000 00000000 75863e28
eax16 06EBEC90 00000002 00000002 2f7b3590 04d3e0c8
eax+32 06EBECA0 00000000 00000060 00000000 06d48000
eax+48 06EBECB0 06ebecc8 75857f24 00000000 00000000
ebx-32 2F7D3434 00000000 00000000 00000000 00000000
ebx-16 2F7D3444 00000000 1001001c 00000088 023667b4
ebx 0 2F7D3454 0236682c 02366898 023668a8 00000000
ebx16 2F7D3464 00000002 0f403708 097d9be8 2f981c90
ebx+32 2F7D3474 000058a7 00000001 000058a7 00000000
ebx+48 2F7D3484 2f72db80 00000062 019fb5a0 01a0bc10
esi-32 75229EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 75229EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 75229EC0 031c25ff cccc7529 cccccccc cccccccc
esi16 75229ED0 8b55ff8b 00a151ec 33752c00 fc4589c5
esi+32 75229EE0 08358b56 85752c08 cc850ff6 33000148
esi+48 75229EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

—> Code <—
01573920 02e8aa3a ffff833e 04720683 7e040473 …:…>.r..~..s
01573930 14689a18 0000bac8 b51c02b9 6cb71c02 .h……….l…
01573940 e88b3aff ff8b4508 85c0741d f6450c61 ..:…E…t..E.a
01573950 7517689b 180000ba c8b51c02 b9d8cc1c u.h………….
01573960 02e86a3a ffff8b45 08ff7518 8bd733c9 ..j:…E..u…3.
01573970 ff7514ff 7510ff75 0c5056e8 f03e0000 .u..u..u.PV..>..

—> Stack <—
06EBF0A8 01573945 0000189a 2f7d3454 097d9be8 E9W…..T4}/..}.
06EBF0B8 06ebf0e4 01d72bb5 00000000 00000030 …..+……0…
06EBF0C8 0000001c 00000001 00000000 097d60d0 ………….`}.
06EBF0D8 097d4de0 00000090 00000000 06ebf6b4 .M}………….
06EBF0E8 6f711895 097d9be8 d4ad7e1b 25030e10 ..qo..}..~…..%
06EBF0F8 0f40ad48 097d0510 00000000 00000000 H....}......... 06EBF108 00000002 00000000 00000000 25030e40 ..............%
06EBF118 000000a0 000000a0 00000000 097d5f90 ………….}.
06EBF128 00000000 0f408998 00000001 097d6074 …….....t`}. 06EBF138 0f406a10 00000000 097d9be8 00000001 .j…….}…..
06EBF148 2f7d3454 6f77ea84 00000000 00000200 T4}/..wo……..
06EBF158 00000200 06eb0101 00000000 06ebf501 …………….
06EBF168 0000001e 2f010000 0000054c 00000000 ……./L…….
06EBF178 00001204 00000000 0f400000 3f800000 ……….....? 06EBF188 00000000 bf800000 00000000 00000007 ................ 06EBF198 3f800000 00000000 00000000 00000000 ...?............ 06EBF1A8 00000000 00000000 00000000 00000000 ................ 06EBF1B8 00000000 00000000 00000000 00000000 ................ 06EBF1C8 00000000 00000000 00000000 00000000 ................ 06EBF1D8 00000000 00000000 00000000 00000000 ................ 06EBF1E8 00000000 00000000 00000000 00000000 ................ 06EBF1F8 00000000 00000000 00000000 00000000 ................ 06EBF208 00000000 00000000 00000000 00000000 ................ 06EBF218 06ebf4e8 0f400000 06ebf4b4 00000002 ......………
06EBF228 06ebf4c4 00000000 00000007 00000000 …………….
06EBF238 00000000 06ebf56c 6f74890d 3f800000 ….l…..to…?
06EBF248 00000000 00000007 73734120 3a740000 …….. kitten ..t:
06EBF258 73694420 63746170 676e6968 00000000 Dispatching….
06EBF268 00000007 74206567 00000000 2d6e6f6e ….ge t….non-
06EBF278 69746361 76206576 00000000 00000007 active v……..
06EBF288 00000000 00000000 0f404480 00000000 ………D@…..
06EBF298 06ebf550 00000cec 00000c40 6f77e77c P……....|.wo 06EBF2A8 0f4048c0 6f77f0a8 00000000 00000000 .H…wo……..
06EBF2B8 00000000 00000000 00000000 00000000 …………….
06EBF2C8 00000000 00000000 00000000 00000000 …………….
06EBF2D8 00000000 00000000 00000000 00000000 …………….
06EBF2E8 00000000 00000000 00000000 00000000 …………….
06EBF2F8 00000000 00000000 42ca3338 00000000 ……..83.B….
06EBF308 00000000 00000000 00000000 00000000 …………….
06EBF318 44800000 00000000 ffffffff 0f4095a8 …D……….. 06EBF328 00000000 47364219 442ccccc 0f409030 .....B6G..,D0..
06EBF338 00000000 7f800000 00000001 00000000 …………….
06EBF348 00000000 00000000 04d34494 02748430 ………D..0.t.
06EBF358 00000000 00000000 00000000 00000000 …………….
06EBF368 00000000 00000000 00000000 00000000 …………….
06EBF378 00000000 00000000 00000000 00000000 …………….
06EBF388 00000000 00000000 00000000 00000000 …………….
06EBF398 06ebf3b4 00000000 00000000 00000000 …………….
06EBF3A8 00000000 00000001 02748420 00000000 …….. .t…..
06EBF3B8 00000000 00000001 32600010 6f77ea84 ……….`2..wo
06EBF3C8 758583f6 00000200 00000200 06eb0101 …u…………
06EBF3D8 00000000 06ebf501 0000001e 2f010000 ……………/
06EBF3E8 0000054c 00000000 00001204 00000000 L……………
06EBF3F8 0f410000 01d70c62 00000000 02366628 ..A.b…….(f6.
06EBF408 00000000 00000007 097d4de0 09000000 ………M}…..
06EBF418 00000000 00000000 00000000 00000000 …………….
06EBF428 00000000 00000000 00000000 00000000 …………….
06EBF438 00000000 00000000 00000000 00000000 …………….
06EBF448 00000000 3a474e00 00000000 00000000 …..NG:……..
06EBF458 00000000 00000000 32286363 00000000 ……..cc(2….
06EBF468 00000000 00000000 00000000 00000000 …………….
06EBF478 00000000 00000000 00000000 00000000 …………….
06EBF488 00000000 00000000 1c00001c 0f400000 …………..@.
06EBF498 69625c32 69755c6e 7365725f 00000000 2\bin\uires….

—> Error Logs <—
Render target dims must be less than depth buffer dims
Coherent AssertFailure: Assert failure: Dispatching a message to a non-active view 0 at UISystemImpl.cpp : 1503
Coherent Assert: Dispatching a message to a non-active view

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6739
Version = 8.17.0010.1404
Description = AMD Radeon HD 6800 Series
Compat = 0×00000000
VidMem = 3829 MB