Showing Posts For Zepheera.9367:
Same issue since head start. Two of my housemates are suffering the same problem.
[Incident: 120831-005224]
When attempting to purchase gems using a credit card, I go through the entire process up to confirming the purchase. After clicking confirm, I get a “card approval failed” message almost immediately.
I have used this card on other websites, even to purchase THIS game, without issue. I have also contacted my bank to make sure it wasn’t something on their end, and they don’t even have any charge attempts showing on my account. I have tried two other cards with the same result.
Attempting to purchase through paypal results in going through the entire purchase process up to confirming the order; I then get forwarded to the GW2 website, where I get a message stating “An error has occurred” and giving me an option to try again. Clicking on Try Again instantly forwards me to the URL to purchase the game itself.
This issue has gone on since the beginning of head start, and two of my housemates are in the same boat. No response from support. Not only is this an extreme annoyance, since the amount of starting bank space is ridiculous; I can’t believe it hasn’t even been ADDRESSED, since this is directly cutting into the developer’s profit margin.