Showing Posts For austeypoo.5892:
Then type dxdiag in the start (Search programs and files) menu. That will tell you which graphics card you use.
Did it, and it says the same thing. No numbers just “Intel® HD Graphics Family” in every category. It’s a median card according to a benchmark website i found.
Try this before mucking around with anything else. You may very well have a corrupted file causing the game to crash immediately on launch.
https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client
Set it up and then go make a pot of coffee or put on a movie because it will take a while but it will fix any damaged code in the .dat file.
That might work, if I had a Gw2.exe file to do it with. I only have a file that says Gw2setup.exe. I don’t have a game client yet. I haven’t corrupted anything because i have uninstalled it correctly and reinstalled multiple times.
Yes, I realize it is the Intel HD family of graphics cards. But which one?
It doesn’t say in device manager.
No idea. What are the graphics cards for each? Intel HD Graphics must be series 3000 or better.
The intel is Intel HD family and the notebooks is AMD Radeon 6250
If your graphics card is not capable of running the game, it won’t install properly. Which Intel HD Graphics series do you have?
Also, if you submitted a request through the webform to Tech CS, and received no response, check your junk/spam folders. You can read the pertinent Sticky, ‘Not Receiving Our Emails?’ and, you can post your ticket number in the appropriate Sticky, ‘Tickets for Review’ over in Account Issues after exhausting all other avenues.
Good luck.
I see.. Well I was able to download it on my small crappy Asus Eee seashell series notebook (which is, in short, a peice of scrap metal) with horrible specs, I can’t imagine that having a better graphics card than my Acer Aspire?
You don’t need to install GW2, just put Gw2.exe/.dat somewhere and run it. However make sure that you have write permissions to the directory it is in.
I don’t need to install the game to play it? Also i don’t have the Gw2.exe file i only have a Gw2setup.exe file.
Im sure I would love them if their game didn’t suck at installing.. Like i bought their game and i cant even play it
Also, i have tried running as admin, compatibility modes, turning off firewall, and putting it in the x86 folder
After trying to download the client, i get an error message there was a serious error and that i need to send a report for help on how to fix it. It has been a couple weeks now and still no response..
—> Crash <—
Exception: c0000005
Memory at address 00000000 could not be written
App: Gw2.exe
Pid: 13376
Cmdline: -allowInstall
BaseAddr: 00F00000
ProgramId: 101
Build: 38057
When: 2014-09-04T02:40:23Z 2014-09-03T19:40:23-07:00
Uptime: 0 days 0:00:09
Flags: 0
*--> System <—*
Name: NEBUCHADNEZZAR
IpAddr: 192.168.43.138
Processors: 4 [GenuineIntel:6:5:1]
OSVersion: Windows 6.1 (64 bit)
—> System Memory <—
Physical: 3663MB/ 6024MB 60%
Paged: 10231MB/13263MB 77%
Virtual: 3759MB/ 4095MB 91%
Load: 39%
CommitTotal: 3032MB
CommitLimit: 13263MB
CommitPeak: 11675MB
SystemCache: 3652MB
HandleCount: 46719
ProcessCount: 103
ThreadCount: 1917
—> Process Memory <—
Private: 117MB
WorkingSet: 117MB
PeakWorkingSet: 121MB
PageFaults: 144654
[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.3.9600.16520 (64/32-bit compatible)]
—> Thread 0×3638 <—
—> Trace <—
—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
—> DirectX Device Info <—
VendorId = 0×8086
DeviceId = 0×0a16
Version = 9.18.0010.3165
Description = Intel® HD Graphics Family
Compat = 0×00000040
VidMem = 1792 MB