I have the exact game issue as Braken, I walk in the door the 3 talk and then Marshal Trahearne just wont talk it completes but does not move to the next stage. The actual attack never happens.
I bugged it first day then put in a support ticket yesterday.
What really upsets me is support. No one not one reply from support saying hey we got your email and we have sent it up to our higher level techs. No assurances that anyone has even read my message. They have the worst support and response I have ever seen in any title.
I just want to know my stuff has been seen is that to much to ask? But they don’t care to even reassure me. It makes me so upset that they don’t care how I feel that I’m burning out already.
I moved forward and got Straits of Devestation at 98% I am missing one point of interest right there inside the fort. No point of interest should be quest dependant it is redicoulus. I have spent well over 100 dollars here and 400 dollars during GW1 and I feel like they are not spending my money wisely.
The are prioritizing hacked accounts. Maybe they should prioritize our stuff. We are the loyal active players who weren’t so dumb as to have a stupid password or open a fake link in an email or web page. I didn’t get compermised due to my own stupidity and I STILL CANT PLAY as intended. No asura gate access, no interest point map completion and no ending the story. And most of all NO WORD not ONE from someone saying HEY DUDE it will be ALRIGHT we are working on it!!!!
Apparently that is asking way to much!