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Unplayable ping

in Account & Technical Support

Posted by: daiball.5349

daiball.5349

I just don’t get how they can let this problem go through it obviously not on our end because so many people are having the issue and the worse part is that this is right before the beta weekend which now I will probably miss they should have fixed this as soon as they possibly could and if its not fixed tomorrow I will be quite upset.

Because of how the internet works, a lot of the time it isn’t at their end either, but one of the connecting points between the two. And before you say Anet is still responsible. No, they aren’t. It’s owned by another company, who isn’t Anet’s ISP.

That is why when there is lag issues, they always request a trace route/ping plotter, to show where the issue is. So if it’s at their ISP, Anet can contact them. Or if it’s at their server. Or one of the connection points in between.

As much as people say “Well x game isn’t having lag, so it HAS to be on Anet”. That isn’t how the internet works either. You don’t follow the same path to everything. Sometimes Path A is broken, and Path B is working. Anet doesn’t get to pick which path you take to their servers.

I am not saying this is or isn’t Anet’s issue. I’m saying you need to show WHERE the issue is so the correct people can fix it.

Yeah you may be right about it not being their fault but I actually have done everything they asked for sent them results but nothing has worked. literally everything but none of it has fixed the game for. They did say there is a problem but they can’t pinpoint it themselves.

Unplayable ping

in Account & Technical Support

Posted by: daiball.5349

daiball.5349

I just don’t get how they can let this problem go through it obviously not on our end because so many people are having the issue and the worse part is that this is right before the beta weekend which now I will probably miss they should have fixed this as soon as they possibly could and if its not fixed tomorrow I will be quite upset.

Unplayable ping

in Account & Technical Support

Posted by: daiball.5349

daiball.5349

That’s mostly what iv been getting but on an extreme level.

Unplayable ping

in Account & Technical Support

Posted by: daiball.5349

daiball.5349

It seems me and many others are having this problem at the moment after the most recent patches the game has been unplayable I get massive lag spikes which most of the times results in a disconnect i’v tried every single solution but nothing works everything else on my computer runs fine and i’m sure its on guild wars end but of course when I messaged them for support they said its probably on my end they really need to fix their servers especially with the upcoming beta weekend.

Ping Issues [merged]

in Account & Technical Support

Posted by: daiball.5349

daiball.5349

Hey guys so I wanted to get back into guild wars 2 after building my new computer so I downloaded it and well I am getting huge lag spikes quite a bit of bugs and its almost unplayable I know that they are starting to put heart of thorn things in but I was wondering if I am the only person getting all these issues it is during the weekend thank you.

2 Files remaining

in Account & Technical Support

Posted by: daiball.5349

daiball.5349

So I brought the game and downloaded it fine but then it stopped at 2 files remaining the download rate was fine but the 2 files kept going on and on I have heard of this problem with many people and heard some people can’t even fix it I live in the UK Wales please help me find a solution I have tried everything I just want to play the game thank you

[SELFSOLVED] problem with 1-2 files remaining

in Account & Technical Support

Posted by: daiball.5349

daiball.5349

Please someone help me i’m from the UK in wales and nothing has worked I have tried many different codes so no avail please I just want to play the game