Showing Posts For dotMCL.2165:
You can’t honestly ask someone to create a new e-mail address for every single site they register to.I did get hacked, i use a single e-mail address for MMO’s (GW2, WoW and EVE + a few F2P) but I have unique passwords to each, and also unique to my E-mail account. After this event tho, I did create unique E-mails for each, just to be on the safe side, but until GW2 improves on some aspects, I feel my experience with this (otherwise immensely enjoyable) game has been severely ruined.
PS: No keylogger was found on my system, since i know someone would suggest it.
@Femgame: this is not a Free to Play, its a One Time Fee to Play game.
But like everyone else that has played MMO for years now, this has been a really sketchy start for GW2. The ability to recover player assets has been a major feature in all MMO’s and some Online games out so far. If this were 2001 I’d say fair enough, you can’t predict everything, but its 2012 and there’s no need to re-invent the wheel here. All that had to be done is create this tool from the very moment they even planned on creating an MMO. No matter how safe a system is, a hack will occasionally happen, and people will want their stuff back since it represents Time Played.
When it comes to banking and payment issues, most support services across MMO / Online Transactions take a bit to investigate. I would advise to be a bit more patient since banks don’t really work fast anywhere.
Well here’s another thought. Since most players log in from the same ISP 90% + of the time, can we atleast get some sort of ISP lock option? For instance I only want to be able to log in from this exact station + internet provider + country code. If I would want to change all this, simply allow me to log on the website and input my CD-Key in order to add a location.
Well, they haven’t banned any account. At best, if A-Net has suspicious activity on an account, they will suspend it until an investigation is done. Also, you might be able to get some stuff back from this account if you head over to the auction house and see if there are any items still on sale (I found just 1 sadly). Sorry for his loss.
It happened to me too yesterday. This is what i did: Go to Services => Support = > My Stuff, and there should be an option to remind you your username. At that point it will ask for a valid e-mail adress, your details, and most important your GW2 CD-Key. You should still be able to login for support.
And so you know, there will not be any sort of item refund for everything your friend has lost.
Can we have an authenticator service then?