Showing Posts For drenmartin.1462:

Authenticator System is Flawed

in Account & Technical Support

Posted by: drenmartin.1462

drenmartin.1462

Hello fellow Tyrians!

I just had to open a support ticket earlier this week because I had to factory reset my phone. One of the precious apps on my phone is the Google Authenticator app. Any account I have online that supports 2-Factor Authentication through the Google Authenticator app, I set up immediately. Naturally, Guild Wars 2 is set up in this manner and works great!

The flaw comes in when I have to move to a new phone, have to factory reset my phone, or (knock on wood) I lose my phone.

Every other service out there that provides 2-Factor Authentication makes this a very simple process. When you enable 2-Factor, they give you anywhere from 1-10+ “Secret Codes” or “Backup Codes” in case you need to move your Authenticator App to another device. It’s pretty smooth! The only service/account that doesn’t provide this is Guild Wars 2.

Support does offer instructions that if you want to move devices, you should delink the Authenticator from your app first and then get your new device/factory reset your device. But, if you lose your phone, your authenticator app is still out there generating codes to log in while you’re waiting for Support to delink the authenticator.

My suggestion to support was to give us the Backup codes like every other service that offers 2-Factor Authentication, but this was not addressed in my support request. It was a standard canned response that was very impersonal.

TL;DR —> Guild Wars 2 doesn’t offer backup/secret codes for 2-Factor Authentication using the Google Authenticator. It creates a headache when switching devices. When will Guild Wars 2 offer this extra protection to us?

[Report] Low FPS [Merged]

in Account & Technical Support

Posted by: drenmartin.1462

drenmartin.1462

Ok.. at my wits end here. Haven’t played GW2 since maybe November 2015 due to my busy work schedule. Thought I’d update today and hop in game to enjoy some tyria and once I hop into a HoT map, I get TOPS 10 FPS. If I go to a vanilla map, I am up to 60 FPS. My graphics are set to low as they can go on the HoT map and I still only get up to 10FPS. If I look at the ground, I can jump the FPS up, but other than that— no dice. The game is unplayable. I had no issues back in November, so I’m not sure what’s going on.

I’ve read this thread and saw the many helpful posts. Most importantly running GPU-Z and if the graphics card isn’t running at x16, then you need to reseat the card. I’ve done that 3 times now and mine consistently reads out as x2.

Any ideas on what’s going on here guys? I really just wanted to enjoy GW2 today on this snowy crappy day lol.

http://i.imgur.com/jVyIoh2.png

edit; Alrighty, so I was able to get it up to x8 by switching it to a different PCIe slot… I can’t get it up to x16… What could be preventing this? :\ I am actually getting some ok ish frame rates now. I’ve at least hit 20 FPS in HoT, so it’s playable.

(edited by drenmartin.1462)

Shut Up And Take My Money

in Guild Wars 2: Heart of Thorns

Posted by: drenmartin.1462

drenmartin.1462

I’m ready to make it rain on Anet…..

Dungeon Mentors [Noob]

in Fractals, Dungeons & Raids

Posted by: drenmartin.1462

drenmartin.1462

Looking for an invite to NA!

Lets talk about the new Gem conversion [Merged]

in Guild Wars 2 Discussion

Posted by: drenmartin.1462

drenmartin.1462

With the ahem welcomed changes with the latest Feature Pack— why can’t we just level gate this as well? if (level < 80) { display increment buying} else { display custom buying }

I honestly don’t convert my gold to gems hardly ever. I think maybe I’ve done it 10 times in the history of me playing since the head start. Anyways… my suggestion is to level gate it. Keep the veterans happy and keep the noobs less confused I’m all for less confused noobs lol

Trading post: words hard to read [Merged]

in Bugs: Game, Forum, Website

Posted by: drenmartin.1462

drenmartin.1462

Confirmed it’s fixed, but with extra added bugs where the mouse doesn’t click on things it’s hovering over. http://www.reddit.com/r/Guildwars2/comments/1zjtgp/qol_the_small_ui_size_has_been_fixed_the_bltc_has/

Trading post: words hard to read [Merged]

in Bugs: Game, Forum, Website

Posted by: drenmartin.1462

drenmartin.1462

Okay, I’m bumping this again. It’s been an issue for almost 1.5 years. Luckily we had a response from Anet, but that was almost 6 months ago.

Is this issue still being worked on? When can I finally customize my UI the way I want it??

Where can I still get the GW2 Soundtrack

in Audio

Posted by: drenmartin.1462

drenmartin.1462

Don’t deal with DirectSong.com. They’re thieves. There’s a thread on the next page all about them and how people never got their CD’s let alone a refund.
I put my order in on December of 2012 and now it’s February 2014 and nothing to show for it.
They’ve only replied to one of my support tickets I sent back in May 2013. I’m still trying to get something out of this as they have $37.99 of my money and I have nothing.

I hate to say it but I’d get the album through means of wink wink nudge nudge as Jeremy Soule doesn’t deserve your support.

I love Jeremy Soule’s orchestral work… I really do… But it sounds like he needs to get his company under control and hire more support staff and ramp up production. I was reading somewhere else online that some people wait over a year to receive their music. That’s absolutely insane. It would probably be irrelevant in most cases by then.

Good luck in getting a refund! I think I’ll just stick to listening to the soundtrack through YouTube playlists.

Why aren't dynamic events dynamic?

in Guild Wars 2 Discussion

Posted by: drenmartin.1462

drenmartin.1462

I’m actually quite happy with the way the “Dynamic Events” happen. I honestly was worried when the game was released thinking there are events I may not be able to participate because it happens only once…. I like the fact that I can log in and do an event…. What if I really liked that event? I can go back and do it again. If I have already done an event and I see it going again, I just don’t participate. Simple as that. shrug I must be in the minority here, but I love it lol.

Post Your Snaps

in Battle for Lion’s Arch - Aftermath

Posted by: drenmartin.1462

drenmartin.1462

How are people getting on top of the lion and up really high places??

First person view option

in Guild Wars 2 Discussion

Posted by: drenmartin.1462

drenmartin.1462

The option exists in the testing client (for Edge of the Mist, etc.)

You cant see your hands, but you can see your skills shoot out (iirc, I didnt play with it much).

But I guess it’s still in testing.

How does one get the “testing” client or is that just a Anet internal thing?

RE: Changing the face of Tyria "forever"

in Battle for Lion’s Arch - Aftermath

Posted by: drenmartin.1462

drenmartin.1462

I’m pretty excited for this… I hope I can get all the screenshots I need before this all takes place

Where can I still get the GW2 Soundtrack

in Audio

Posted by: drenmartin.1462

drenmartin.1462

I second this question….

Is my pet dead? I think my pet might be dead. Is it?

in Ranger

Posted by: drenmartin.1462

drenmartin.1462

I agree with this one… I’m always asking myself, “Is my pet dead?? Where’d he go? What’s going on? …swap there…problem fixed for a few seconds.”

Trading post: words hard to read [Merged]

in Bugs: Game, Forum, Website

Posted by: drenmartin.1462

drenmartin.1462

Looks like we have a bug then…. I never thought the UI size would have anything to do with this. I guess I’ll change to the normal UI size, but I prefer the small UI size. Maybe Anet will see this thread??? Or maybe we should report bugs…

Trading post: words hard to read [Merged]

in Bugs: Game, Forum, Website

Posted by: drenmartin.1462

drenmartin.1462

I’m attaching a screenshot of the trading post because it gets the point across very well… But sometimes in certain windows the text is just not CRISP….. It’s weird… Most of all the text in chat, in chat bubbles, etc… is visible but take a look at the screenshot and you’ll see what I mean!!

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