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Serial Code missing from Sales Email

in Account & Technical Support

Posted by: giannon.3542

giannon.3542

A friend of mine bought 1 for his brother and has the same issue, also EU payment with Paypal.

I dont think payment method is the issue. I bought it with a paysafe card and didnt get one either. The bot sending the mails must be overloaded with so many people buying the game but forgetting to put in codes….

Serial code missing from e-mail?

in Account & Technical Support

Posted by: giannon.3542

giannon.3542

I decided to buy a second account since it was 75% off. I paid via paysafe card and got 2 e-mails afterwards. The one was to tell me that my request has been submitted the second said account confirmation. The e-mail was thanking me for my purchase and there was a link for “Register your account” . There it asks for the serial code which is not included in the mail. My friend who also bought the game said the serial code was in that e-mail but it is missing from mine. Am i doing something wrong?