Showing Posts For hallowedhearth.1592:
Returning player who is mostly active during the day (UK time). I have a variant schedule w/travel commitments and research, but it is pre-planned. For toons, I have 6 level 80’s and my main is a fully geared Ele in Asc with Bifrost. Looking for end-game fun with laid back guildies for all types of group events. Not cranky, love humour, and I’m a former guild leader who has been gaming for more than 3 decades. Cheers!
Incident #130102-000122
I repeatedly tried both credit card and PayPal, both failed. I verified account information for the game, my bank, and PayPal. My husband tried his PayPal and it failed. One of my daughters was able to purchases only after talking with support who told her:
“In reviewing your account, I can see that I am able to override your purchase restriction for 24 hours. Please make your purchase within this time frame. If you are unable to make the purchase within that time, you may need to contact us again.”
I’m sure I don’t have to specify how this will impact revenue or how poor of a business practice it is. At this time, we will not be making purchases from our 5 individual accounts.
Thanks for checking though!