Guild Wars 2

I would like to know as well, especially since HoT will be starting soon. I have quite a few characters stuck in limbo because I’m waiting for the story fix.

After over 25 tries, I FINALLY just got it, after following everything from the previous posts:
(1) making sure I’m on the correct story step (green star, not purple)
(2) waiting out 10 minutes to run out before talking to Tactician Art to find Lindsay
(3) following the exact order in Evrae’s post

I’m happy I finally got it…but I agree with everyone, this needs a fix!

I’ve reported the bug in-game with screenshots. Has everyone else done the same? Hopefully if enough people do it, it’ll get resolved soon.

Doctor.1905:

Yes it is bugged. There’s another thread here and several threads on the game bug section discussing this bug. Anet seems to be ignoring it though for whatever reason. The July 17th patch made this achievement completely impossible to attain.

It bothers me that they didn’t even playtest the achievement even once before implementing the July 17th change.

Exactly what I was thinking.

I would think before they released a “fix”, they would first test that the achievement actually could still be achieved…

I guess my next question would be – has anyone been able to find a temporary workaround (specific steps to take), or is it just completely and utterly broken?

I’m also seeing the same. I really hope they fix this soon.

Is there any chance they will release a hotfix over the weekend…or will we need to wait until next week then?

Hi,

I was just wondering are there any issues with Soulbound items? If I recall correctly, there were some small bugs with GW1, where if I change my name from “Character A” to “Character B”, items would still say “Soulbound to Character A”. Are there any issues with this?

Thanks.

Thank you Gaile for looking into this, and I appreciate your response!

Dear Gaile,

I’m reaching out here because a short time ago, I received a message saying “Thank you for contacting the Guild Wars 2 Support Team. At this time, we are unable to fulfill your request, but we encourage you to contact us in the future we can help you with other issues or concerns.”

I’ve always had a positive experience with Anet customer support (since GW1), and was hoping you could help look into this, as I’m unsure of what this response means. First, I would like to clarify that my issue is strictly related to gameplay/story (will avoid spoilers). Essentially, I noticed a possible bug in the game, where one of my choices in a quest did not result in the outcome expected.

I have requested a fix, but if not possible, I would like a rollback to before I started the quest (on Monday night, May 20th, 2013), as I have not played since I discovered this yesterday (was very disappointed when I saw the wrong outcome). I’m also willing to refrain from playing that quest until this is confirmed resolved. Also wanted to note that a rollback:
- Would not benefit me unfairly in anyway (if anything it would hurt me, by losing the items I’ve earned on Tuesday and Wednesday)
- Would not allow me to play an alternative storyline

I have full details on the issue in my ticket, and am hoping that this can be looked into, rather than me receiving a generic response, which suggests the issue wasn’t looked into. I understand this is only a story issue, but it’s been rather frustrating to me that something like this could happen. I’m a nerd and a hardcore GW fan, so I do care about the lore. I’ve spent several hundred hours on this character to get him to Level 80, and would prefer not to restart over this.

Ticket: 130522-001292

Thank you Gaile for taking the time to review this and for your continued support. I am hopeful that this can be resolved.

Gaile,

I’m begging you please to help me. After finally responding to my original ticket submitted on August 25th, support has told me the ticket is closed because this issue was “resolved” on September 6th.

Yes – an e-mail was sent on the 6th claiming the items would be sent. No – the items were not mailed to me in game. Where is support getting this information?

This process has become incredibly exhausting and having tickets closed prematurely has just been very discouraging. Can you please help out?

Thank you again.

[Incident: 120825-007430]

I still have not received my items, ticket open since August 25th:

120825-007430

Thank you.

I too have logged a ticket since first day of headstart August 25th – my first post here, I’ve been patient and desperately waiting. Please help – this long wait has made me increasingly worried. I can appreciate that there are many other issues that A-Net is dealing with, but please, prioritize this a bit more. Most of us are the loyal customers of GW that decided to purchase DDE/CE, and after all, we did in fact pay real money for this.

All I would like is the items that I purchased.

Reference #: 120825-007430

Thank you and best regards.