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Disconnects 7:11:3:189:101 since patch

in Account & Technical Support

Posted by: kibbled.3876

kibbled.3876

I’m here to post that I managed to solve my code 7 problem.

I did it by running DNS benchmark (specifically, Google’s namebench) and setting my DNS accordingly.

Prior to doing this, I get code 7 basically anytime. At most 2 minutes of game time before everything is unresponsive. Tried everything from -repair to constant ping to prevent modem idle, but nothing works. Now, my code 7 error is completely gone.

I don’t have any problem with downloads or with DotA 2 before (without this DNS settings), so I thought it’s on the server’s end. Turns out it’s on my ISP.

You folks may want to try. It certainly works for me.

This seems to have fixed it for me! Thanks!

Disconnects 7:11:3:189:101 since patch

in Account & Technical Support

Posted by: kibbled.3876

kibbled.3876

Hi there,

I have been having the same issues (Error code 7:11:3:189:101) as described above since Tuesday 12th February.

I contacted support who asked me to run a few tests and they showed I had bad packet-loss (sometimes up to 100%) and advised I contacted my ISP.

After a 20 minute call to my ISP, they asked me to run Command Prompt (cmd.exe) and perform a ping test through that.

After running that for a few minutes, it was shown that my average ms to a website (such as bbc.co.uk) was averaged at 16ms, and packet loss was at zero.

Where abouts are the European Servers held for Guild Wars 2? Can I have a website to test the traffic to for that?

An update would be much appreciated.

Free Upgrade to Digital Deluxe Edition?

in Account & Technical Support

Posted by: kibbled.3876

kibbled.3876

I wondered the same thing; let us know guys! Would love a mini-Rytlock running by my side!