Showing Posts For ltolman.7538:

phishing email

in Account & Technical Support

Posted by: ltolman.7538

ltolman.7538

Yep; got my 2nd email from Arena Net about me selling my account.

So I was checking the email address from when it said “we need you to validate your new IP location” and comparing it to the “you are selling your account” and to me it looks like the same thing??

phishing email

in Account & Technical Support

Posted by: ltolman.7538

ltolman.7538

So I bought this game March 21st, 2013; installed it same day. I now own a Level 14 Hunter, Level 10 Elementalist, Level 10 Thief, Level 5 Mesmer and I think a Level 3-4 Warrior so I’ve placed in a lot of hours. 20hrs in the last 7 days according to Raptr LOL

But I too just got this email today. It landed in my Junk Folder and at first I thought “oh great here we go again”. I mean afterall I’m getting emails from World of Warcraft, Diablo 3, Star Wars, I’m sure the list goes on.

Well that aside, let me also state that I spend about $40 dollars every 6 months and buy my Credit Report (Why not get it for free? Cause recently certain websites have been hacked so by you entering your Social for a Free Report, congratz you’ve probably now gotten your identity stolen)…anyways and I look it over. If someone were to call me tomorrow saying I have an open account and I have to send them money or be sent to collections I can say “ha! then send me to collections because for the past 5 years I have credit reports saying I dont have any such account”

Likewise I think I’m now just gonna leave these emails alone too. I’ve received so many of them, so many!!! And by so many, the email you deleted from Guld Wars 2 today, I’m pretty sure they will be back within a week.

Heres my take…..if you’re having trouble signing in and you know what your password is…get a hold of support. If you’ve logged in and now all your Characters are like level 999 when you last left off at level 10…get a hold of support. And of course obviously if you try to log in and it says “account blocked” get a hold of support….so until that happens…..delete them emails and do not; i repeat do not click that link!

IP Address Authorization

in Account & Technical Support

Posted by: ltolman.7538

ltolman.7538

P.S. I installed this game March 21st, 2013…so theres 1 authorization (I chose remember me)….since March 21st I’ve seen 3 other requests. I’ve saved the last 2 emails of my location prompts…Vancouver (I forgot to have memorized) and Portland which I did memorize. I spent 20minutes last night hoping if I unplug phone cable from wall and re connect or if I turn off my modem that it might recognize a new location in which I was hoping i could remember a bunch of locations to minimize future gaming issues…but that didnt work LOL. Soon as I hit submit i’m gonna see where I can locate my approved locations within my account

IP Address Authorization

in Account & Technical Support

Posted by: ltolman.7538

ltolman.7538

Heres my scenario: I use a Desktop PC to connect to internet and play online games (such as Steam service, GW2, etc) it is hard wired not wirelessly; though I do have a router that I can access other components with.

Our city is being hit with high winds and thunderstorms and I’m thinking due to our power interruptions my internet connects to a different server; which is why GW2 prompts me to remember a new location. I live in Pendleton Oregon so I’ve seen prompts such as Portland Oregon and Vancouver Washington. Now if I were to mail a payment to pay for my service it gets mailed to Seattle Washington.

After contacting GW2 for support I was directed to contact my ISP (CenturyLink via QWest). I asked him about the situation and basically got the response such as “I’m sorry but I do not know, nor can I transfer you to someone who does know all the locations your internet connects to” I’m like WTH!?!!

Meanwhile he told me about Dyanmic IP and Static IPs; however I really didnt get that good of a response. Basically he said “People who own businesses or those that play online games really could benefit from having a static IP” but he didnt give much of a response as to what benefits do people who own Dynamic

He also told me theres an additional cost of having a Static IP. $25 One time fee for 1 IP and 5.95/month afterwards. 14.95/month for 8 Static IPs.

I’ve had DSL for nearly 12yrs and I wasnt informed about the differences and honestly I’ve never had to worry about it til now…playing Guild Wars 2.

Basically the technician didnt help me. All I pretty much told him is that “if I ever see Guild Wars 2 recognizing my location based out of Texas or Florida or Maine or South Dakota….basically any state that isnt located near Seattle Washington…I will call CenturyLink and ask what is going on”