Guild Wars 2

My game is still laggy, like any other of the past days, at this hour, nothing changed….and it’s only 20:00 PM here in switzerland.

Provider: Swisscom , Server: Seafarer’s Rest

Same problem here, Swisscom.

One month of players reports about these connection problems, and the problems keep popping up

I have problems logging in into the game, I usually get stuck in the loading screen (POI, VISTA, … load correctly).

When I do my character “crashes” (means that I see infinite lag, people running straight forever).

You already heard something like that, and many posts describe this problem that keeps coming back!!!!! for people with SWISSCOM provider like me.

Stop this please..

Me, like many other people have this issue:

Race: HUMAN
Armor: MEDIUM
Gender: FEMALE

When you equip your Head and Shoulders exotic pieces from CoF dungeon you won’t see the shoulders skin on top of the Breastplate.
Most of us really like the shoulders skin, but won’t buy them because of this bug

Chest: Shaman Reward Breastplate of Baelfire
Shoulders: same set, Cof exotic.

P.S. This happens also on “gear preview” mode.

I noticed this bug, that persists if you just try to preview and also if you actually buy the gear.

When you buy any exotic CHEST piece (example: Shaman Reward Breastplate of the Baelfire) , from the Citadel of Flame dungeon, and the SHOULDER piece from the same set you can’t visualize the shoulder piece correctly.

I also asked many players, all of them couldn’t see the shoulder piece on top of their chests.

This “bug” is quite annoying, because if you spend your time to get 180 CoF badges to buy a shoulder piece and you can’t even look at it you feel really sad

Thank you!

Hello, I am now reporting a bug that many gamers have already seeen.

The chest and shoulders (every one of it I guess) from the dungeon CoF (lvl80) COMBINED produce this effect:

the shoulders never appear and seems like you don’t have them equipped (even if you CHECKED the little blackbox in your Hero Panel).

Hope you can solve this

Works fine for me now. Hope this lasts for ever

thank you.

After three full days this error is still there and we can’t play GW2.

I’m also going to cry, and this is getting really annoying.

I thought that with this new “little patch” everything would be fine today, but that didn’t happen.

Help US!

Here is the file, thank you guys, I know you’re working hard. Hope this will be fixed soon!

Orogrim.5672:

raark.7390:

then it’s not the dns routing… then what is it :S

i want to be able to play tomorrow too……

We’ll certainly be playing tomorrow morning, till 14:00-15:00 seeing today’s happening. Then, the issue will be back up…

Lite today? Hope they will fix this soon….

…2 full days without being able to access the game, a game we payed!

Come on guys

Any News guysss ?

Still down?

I transferred to an US server for now…..at least i’m able to play 2 hours today.

Still not working.

We need news from ANet admins..

@Matt Chernicky

Same issue here, even after the “Guild Wars 2 Port Test”.

I tryed bot starting the game via the new shortcut “Guild Wars 2 Port Test” or the old one “GW2”, no positive results.

Please fix this as soon as possible!!!! Thank you.

Sidibus.1862:

raark.7390:

Works for me in Geneva… but I do not know how long it will last, but I’m in game

Restart your router and do a ipconfig /flushdns on the command line.

You are probably logged into an overflow server. Don’t go to your homeserver if the message pops and don’t change regions/enter instances.

My brother played the whole evening yesterday because he was in a crowded place he chose to never leave the overflow server…

i am not that lucky

edit: i noticed the launcher has also more problems to accept the login. i had 3 timeouts in a row just now…

Yes, right now I can’t even log-in with the launcher too…

MattChernicky.2945:

Thanks for the information all. We are looking this over now.

Yeah it’s back like yesterday…can’t load the game after characters page and can’t see the POI, Waypoints, Hearths summary.

Today I logged in correctly. now..

The error is back! Not again

MattChernicky.2945:

Thanks for the information all. We are looking this over now.

Thank you for your assistance, hope everything’s going to work out

Here’s my file, hope it will help you guys.

I’m from Switzerland too (“Lugano” zone), and I’m connecting to the internet with SWISSCOM provider.
Having problems for 12 hours now.

Thank you!

Edited: deleted the file, hope you already have it downloaded admins!

Orogrim.5672:

Just tried to transfer my account to an american server. I could log in on my main and already was “out-of-town”.

Went back to my home server (EU). Same error occured when I tried to log in.

Good, thank you. After seeing your comment I’m not going to try that “switch to US and come back” method anymore.

SoLoSoM.1348:

Just to add some more information:
I confirm that I live in Switzerland and am using Swisscom… BUT!
I can also confirm that I only have problems with characters that are in cities…
I have one character that is in Caledon Forest and approximately 85% of the times I can login with it easily, which makes this whole issue all the more sexy if you ask me…

Nevertheless if anyone from ANet is reading this, then I hope the above information helps.

as additional info,

my character is stuck in the Mount Maelstorm Area, and I can’t even play with a new created one.

Hello Matt,

Glad to hear a response from an ArenaNet forum moderator after these many hours!

Thank you for your info, I hope this problem gets solved soon and that we can all get back to our loved GW2 game as soon as possible

Brehus.9637:

Same issue here, I called Swisscom and they told me that there was currently working on the connections across the Atlantic …

Swisscom FAIL again, it is time to change ISP !!!

No estimated times? Thank you for calling anyways

Still not working…

Did someone call swisscom support?

Xeldan.5046:

mata.9687:

Xeldan.5046:

me too from Switzerland and with Swisscom, but now i can log in with my main. I noticed that today I was accesing via an IP in Lausanne, now I’m from an IP in Camorino and it works, so maybe the issue in french switzerland is related.

I’m from the italian part (where camorino is, near Bellinzona), and still not working!

You’re lucky!

Control the City it gives in the autentication mail. Maybe try restart the router to change IP

Restarted the router, nothing changes

Xeldan.5046:

me too from Switzerland and with Swisscom, but now i can log in with my main. I noticed that today I was accesing via an IP in Lausanne, now I’m from an IP in Camorino and it works, so maybe the issue in french switzerland is related.

I’m from the italian part (where camorino is, near Bellinzona), and still not working!

You’re lucky!

Chillbluber.8394:

http://supportcommunity.swisscom.ch/t5/Diskussionen-zu-Swisscom/Unregelm%C3%A4ssige-Verbindungsprobleme/m-p/117158#M13050

Translate?

I’m from the italian part of switzerland and I have a school-schweizerdeutsch

Sin.2917:

just transfer temporarily to an american server. Guilds aren’t server based, so it wont break (i am still in my guild just fine, no matter how many times i change server).

I just don’t like the idea, I already free-transfered, and I don’t know when the free-transfer thing ends….that may occur way before we solve our BIG problem!

87 posts and still NO MODERATORS in this discussion.

Help us!

wiscarol.3610:

$wiscarol.3610>tracert 206.127.146.73

Détermination de l’itinéraire vers 206-127-146-73.plaync.com [206.127.146.73]
avec un maximum de 30 sauts :

1 <1 ms <1 ms <1 ms 192.168.1.1
2 32 ms 30 ms 30 ms xxx-xxx-xxx-xxx.fws.bluewin.ch [xxx]
3 35 ms 34 ms 35 ms 14-219-3-213.bluewin.ch [213.3.219.14]
4 35 ms 35 ms 34 ms 13-219-3-213.bluewin.ch [213.3.219.13]
5 35 ms 35 ms 34 ms 13-218-3-213.bluewin.ch [213.3.218.13]
6 43 ms 47 ms 36 ms 6-220-3-213.bluewin.ch [213.3.220.6]
7 36 ms 36 ms 35 ms i79tix-025-ten1-1.bb.ip-plus.net [138.187.129.82
]
8 * * * Délai d’attente de la demande dépassé.
9 * * * Délai d’attente de la demande dépassé.
10 * * * Délai d’attente de la demande dépassé.
11 * * * Délai d’attente de la demande dépassé.
12 47 ms 45 ms 47 ms 206-127-157-102.plaync.com [206.127.157.102]
13 * * * Délai d’attente de la demande dépassé.
14 * * * Délai d’attente de la demande dépassé.

Pretty sure that a Swisscom node is down again.
This i79tix something remembers me something :s It could take some time guys :S

You already had a similar experience with swisscom?

Right now I only have this GW2 problem, my SwisscomTV and any other via-internet application works just fine.

I’m actually trying to switch some different DNSs and nothing is working out.

As a feedback I also have many friends who play from Italy regions, nobody has our problem guys!

Hope that with via TWITTER somebody is going to answer us, but I onestly don’t think it’s a problem they can fix, to me it sounds more like something the providers have to handle with

Thank you guys for your feedback and for keeping this discussion alive…

I checked the net a lot and still can’t find a solution for this annoying problem!!!

ZaxanRazor.6235:

mata.9687:

wiscarol.3610:

ElPolloDiabloCH.2657:

Using open dns fixed it for me. Living in Switzerland

I’ve already had some issues with swisscom DNS. It’s just crap. I’ll give it a try.

How do you set up an open DNS?

Thank you, from Tessin

Do you have the white Centrino Grande router? You need to log into it (user and pass will be in documentation somewhere) at (in a browser) 192.168.1.1, go into Settings and on the first page there there’s an option to change Primary and Secondary DNS. I don’t know what OpenDNS address is, but google is 8.8.8.8 and 8.8.4.4.

Put it in and click save, and then go to the diagnostics page and reboot it. Or you can power cycle it on the router itself.

Grüss from Brügg bei Biel.

Waiting for your report, did it work for you?

Thank you again, more precisely from Lugano have fun!

wiscarol.3610:

ElPolloDiabloCH.2657:

Using open dns fixed it for me. Living in Switzerland

I’ve already had some issues with swisscom DNS. It’s just crap. I’ll give it a try.

How do you set up an open DNS?

Thank you, from Tessin

I’m also from Switzerland, I have swisscom. Same issue.

ZaxanRazor.6235:

Back to error 5.11.3.157.101 after transferring back to Whiteside Ridge.

Oh, so that issue pops up to players from different servers…I’m on Seafarer’s Rest for example.

FIX THIS PLEASE

ZaxanRazor.6235:

They mentioned it on twitter and “fixed” it twice, but neither time I noticed any improvement in the situation. For the last hour they haven’t seemed to acknowledge it at all.

Exactly, seems like nobody of the GW2 team noticed this error…neither on twitter or on these forums…

Same error here, can’t login with any of my characters….trying for about 2 hours now.