Showing Posts For murphan.3514:

Trouble logging in, error codes...

in Account & Technical Support

Posted by: murphan.3514

murphan.3514

This is what happened when I logged in on my Sylvari… (please see attachment)

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Trouble logging in, error codes...

in Account & Technical Support

Posted by: murphan.3514

murphan.3514

I have just updated the game for the first time in weeks. I just logged in. Click on my Charr, start walking around and then the error Code=7:11:3:191:101 pops up and tells me I can’t play. Right, so I log out, log back in, etc.

After a few minutes I decide to login on my Sylvari. I didn’t get to log in (note the attached picture). I exited the game again and tried logging in again.

This time, I can log in, but I get something completely different. I am “logged in”, I can hear everything and see the mouse, but I cannot see anything. It is a blank white screen and the Code=7:11:3:191:101. This happens several other times on my Sylvari -not my Charr.

My Charr is at the Black Citadel and my Sylvari is at The Grove. I don’t think this has anything to do with location. Before my Charr got to the BC, she was somewhere else (I forget where she was).

This is getting extremely frustrating, since I just logged in after a several week hiatus. It seems like every time I log in now this happens. I’ve been reading that this has been occurring since last week when there was a new patch. I hope this is being resolved soon…

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Constant crashes since the patch

in Account & Technical Support

Posted by: murphan.3514

murphan.3514

I just logged in for the first time in weeks. It’s such a huge let down to update the game, try to log in and then I can’t even play because some error keeps popping up and it logs me out. I keep exiting the game and trying different characters. On one character, who is parked in The Grove, I can hear the music, surroundings, etc, but I can’t see anything. It’s a white screen. On my other character, I can log in and see everything, but I can’t play for no more than two minutes at a time. It’s very frustrating!