Showing Posts For nightober.5043:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: nightober.5043

nightober.5043

Hi , Gaile Gray, I’m Arx.5147
#121225-001447
My ticket is 3 days old, and I totally waited 8 days after my first old ticket.
I had closed all my old tickets before I created this new ticket, and waited 3 days again, but still no answer to me.

I got ban by “RMT”, but it’s me(Arx.5147) pay golds back to my real-life friend(Nightober.5043).
As you can see, I’m using my friend’s account to post this.
https://forum-en.gw2archive.eu/forum/support/account/Honest-players-got-unfair-ban-pls-help/first#post1081581

I also provide mine and my friend’s CD-Key, account and password to you.
Please check PM(I’ve sent you yesterday) and verify if every words I said is true.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: nightober.5043

nightober.5043

Hi and happy Christmas, Gaile Gray
#121225-001447
I provide more imformation in this new ticket.
My old ticket #121220-002326 is 6 days older, but may not explain my situation clearly(caused by my bad English), so I closed it.

I got ban by “RMT”, but it’s me(Arx) pay golds back to my real-life friend(Nightober).
https://forum-en.gw2archive.eu/forum/support/account/Honest-players-got-unfair-ban-pls-help/first#post1081581
As you can see, I’m using my friend’s account to post this.
I also provide mine and my friend’s CD-Key, account and password to you.
Please check PM and verify if every words I said is true.

I know and understand GMs are so busy in Christmas.
But I already waited 6 days and I miss gw2 and my friends so much.
If I can get a help, me and my friend would be very very appriciate for you.

Honest players got unfair ban, pls help

in Account & Technical Support

Posted by: nightober.5043

nightober.5043

The frist ticket started before 4 days was closed.
My new ticket is #121225-001447
I provide more imformation in this new ticket.

Honest players got unfair ban, pls help

in Account & Technical Support

Posted by: nightober.5043

nightober.5043

First, sorry for my bad English.
I love this game so much but really upset and feeling bad for this unfair ban to me.
I’m Arx.5147, my friend is nightober.5043.
As you can see, I’m using my friend’s account to post topic, because my account got banned by “RMT”.
But I didn’t do any “RMT” ever.

About 1 week earlier, my friend nightober.5043 sent me golds and mats, and got banned of that.
He waited 3 days, and a GM reviewed his situation, and unbanned his account.
After that, I payed his golds back to him, and got banned.
This is not fair, it’s obviously not RMT.

Nightober is my real life friend and best friend in gw2.
We created characters just after gw2 begin. We make party and level up to 80 together. We played uncountable dungeons together.
Even we shared our account each other. I login his account and so did him.
You can check our login IP to verify this.
Nightober’s online time isn’t as much as mine, but everytime he is online, I would play with him in a same party.
You can check our game history to verify this.
Even if you want, I can give both mine and my friend’s cdkey and account and password.

Please verify these situation I’ve written and let us enjoy christmas with our best friend in the game we like so much.

(edited by nightober.5043)

Bug of response system? What should I do now?

in Account & Technical Support

Posted by: nightober.5043

nightober.5043

This account i’m using is my friend nightober.5043
I’m Arx.5147, and my account got unfair ban because sent golds to nightober.5043
That’s obviously not gold sell/buy, because Arx.5147 and nightober.5043 are real-world friends. That’s why I can login nightober.5043’s account and post this topic.

I really don’t want send multiple question but there are mails said "Our response is included below "(this is not the auto-reply one, I got this after the auto-reply, and there is hours delay between them)
But, there is no response below or anywhere!
I’m worried about the system bugged, and there wont be a response.
That’s why I sent multiple questions, I’m sorry about that.
Please tell me what should I do now.

What I did is:

I sent my first question [Incident: 121220-002326] 3 days before, and I got a mail says:
“Thank you for your support request. Our response is included below. If you have other questions, please reply to this e-mail.”
But there is no response anywhere.

After a day waiting, then I sent a new question [Incident: 121221-001132], and got a “response included below” again, but there is no response anywhere again.

Then I sent a new question [Incident: 121221-002469], and after another day waiting, my question status become “duplicate”.

because of this, I closed these duplicate question, and created a new ticket, and sent a new question [Incident: 121222-001207].

(edited by nightober.5043)

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: nightober.5043

nightober.5043

[Incident: 121220-002326]
Hello, I really dont want send multiple ticket but there is a reason by the system, pls let me explain.
Because there are mails said "Our response is included below ", and that’s not true, there is no reply below or anywhere.
I’m worried about the system bugged, and there wont be a response.
That’s why I sent multiple questions, I’m sorry about that, but there is reason.

I sent my first question 3 days before, and I got a mail says:
“Thank you for your support request. Our response is included below. If you have other questions, please reply to this e-mail.”
But there is no response anywhere.
After a day waiting, then I sent a new question [Incident: 121221-001132], and got a “response included below” again, but there is no response anywhere again.
Then I sent a new question [Incident: 121221-002469], and after another day waiting, my question status become “duplicate”.
because of this, I closed these duplicate question, and created a new ticket, and sent a new question [Incident: 121222-001207].