Showing Posts For nzhu.4382:

Crashing regularly

in Account & Technical Support

Posted by: nzhu.4382

nzhu.4382

same problem,GW2 crashes and shows an error report ,which saysHaving huge issues with support at the moment. pls help me.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: nzhu.4382

nzhu.4382

it’s been 3days since i responded the e-mail"requesting more information" and my account still terminated.im really tired about this. it has been 7days since i was terminated wrongfully.please help me and try to understand my feelings.i almost run of my patience.Incident: 121107-001481,please check it.

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: nzhu.4382

nzhu.4382

Three days ago,i received the email "Requesting more information "from Guild Wars 2 support team,it said they will help me to remove the block if i provide more information such as 25-digit serial code,account name and display name . And i provided the information two days ago ,now i still haven’t got any response. can you check my support ticket Incident: 121107-001481 ,any help will be appreciated.
please help me as soon as possible,im sooooooooooo worried about it .
i love the game please help me!!!! thank you!!!!

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: nzhu.4382

nzhu.4382

I’m an oceanic player,because of the very bad lag(worse than your thought). I play gw2 by using vpn. Today when i log in ,I found my account blocked for engaging in or assisting with gold or item sales for real-world money. I can promise i never ever did these things ! please reply my question as soon as possible. surpport ticket number121107-000620.
waiting for good news. ty.

account wrongfully frozen

in Account & Technical Support

Posted by: nzhu.4382

nzhu.4382

I’m an oceanic player,because of the very bad lag(worse than your thought). I play gw2 by using vpn. Today when i log in ,I found my account blocked for engaging in or assisting with gold or item sales for real-world money. I can promise i never ever did these things ! please reply my question as soon as possible. surpport ticket number121107-000620.
waiting for good news. ty.

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