Guild Wars 2

Bought a few black lion salvage kits about 10 hours ago and they didn’t deliver yet. Around 20 minutes ago I menaged to buy some keys from the gem store but no sign of my salvage kits. They show up in recent purchases

Yesterday I placed a sell order for 8 ectos. The ectos were gone but no money. Today placed some buy orders. My money was gone but it doesn’t show up my buy orders or gave me my money back