Guild Wars 2

“Card approval failure” was the same issue I had before the Halloween event started. I was forced to create a paypal account to buy from the gem store. This is the response I got about the “card approval failure” message. It might save you some time.

Currently, we have a limit of five NCsoft master accounts per credit card usage. However, you should still be able to have as many game accounts as you wish per NCsoft master account. If you require more than five NCsoft master accounts, you will need to use an alternate credit card, use the PayPal® payment option, or use a game time card.

Oh and I forgot to add. I tried to use my husbands credit card and I got the same message.

“Card approval failed”.

The issue was escalated and I got the exact same response.

“Currently, we have a limit of five NCsoft master accounts per credit card usage.”

So my options are use another credit card, Paypal or game card.

Paypal my husband isnt keen on. Game card I am in Australia and they are not available to me. Or another credit card.

:( Not impressed.

Oh and with Paypal I dont have an account. Never tried it and would prefer to stay away from it. I will ask my husband what he thinks about setting it up when he gets home. But I dont like my chances.

Ah I didnt mean to come across like I was attacking you. I apologise.

I have tried to delete the card of the other games. Checked with the bank and my next plan is to steal my husbands credit card when he gets home. Hopefully his will work. But honestly if anyones card would have an NCsoft limit it should be his!

Oh I forgot to mention I checked with my bank and there are not blocks on their end.

I just want to buy some gems for next weeks event My daughter is looking forward to halloween and being in Australia the most exciting way to celebrate it is online events. Dressing the kids up around here and trick or treating just gets us alot of weird looks!

I dont have any of my old log in information for Aion and City of Heroes. I have removed the card information from the NCsoft master account and unfortunately that did not help.

Suggesting that I use Paypal when I have already stated that I do not use it isnt very helpful sorry.

The annoying thing is the games on the NCsoft master account have gone free to play. And I havent played them in several years. Perhaps there should be some amount of time that after the card isnt used its taken off that account.

And this is the first time I’ve tried to purchase gems.

Also this is the same credit card I purchased the game with.

Its been an hour since their last response. And Paypal isnt an option I do not use it.

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When I try to purchase gems I get the message “Card approval failure”.

The response I got back from support was that “there is currently a limit on how many NCsoft master account you may associate with your credit card”.

So if I understand that correctly I am supporting too many NCsoft games? Even though I havent played other games for quite some time?

And the fact that I live in Australia and I cannot purchase gems anywhere but in game means I cannot participate in the event coming next week.

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“Card approval failure” message when trying to purchase gems.