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Non stop crashing since the update [Merged]

in Bugs: Game, Forum, Website

Posted by: quorra.4391

quorra.4391

BUMP
Also still having this issue…
Followed steps from support article about using best performance settings and clean boot for 32 bit client… Have lowest model settings

Was able to play through more of HoT maps during DS assault, almost an hr worth; but eventually same thing happened, everything got super laggy and freezy first before the crash (that wasn’t happening before). Doing a repair on the client now as a precaution… but yea. Normal Maps are better, haven’t crashed on a normal map or normal WP since latest changes; but still not fixed, and never had to use the lowest modeler settings to get around like now. (Never as in never before installing HoT).

  • Crash <—*
    OOM: Heap, bytes=47217524,
    App: Gw2.exe
    Pid: 6036
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 55511
    When: 2015-11-21T14:34:22Z 2015-11-21T09:34:22-05:00
    Uptime: 0 days 0:54:55
    Flags: 0
  • System <—*
    Name: === IpAddr: ===
    Processors: 2 [GenuineIntel:6:7:10]
    OSVersion: Windows 5.1 (32 bit)
  • System Memory <—*
    Physical: 699MB/ 3036MB 23%
    Paged: 3456MB/ 5774MB 59%
    Virtual: 765MB/ 2047MB 37%
    Load: 76%
    CommitTotal: 2317MB
    CommitLimit: 5774MB
    CommitPeak: 2915MB
    SystemCache: 519MB
    HandleCount: 23989
    ProcessCount: 82
    ThreadCount: 1085
  • Process Memory <—*
    Private: 726MB
    WorkingSet: 725MB
    PeakWorkingSet: 1277MB
    PageFaults: 5758686

[DbgHelp.dll is C:\WINDOWS\system32\dbghelp.dll]
[DbgHelp.dll version 5.1.2600.5512 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0×15ec <—*
  • Trace <—*
    Pc:00707611 Fr:03f9fd18 Rt:00a14928 Arg:00000010 00000010 02e7cc04 02e7cc08
    Pc:00a14928 Fr:03f9fd90 Rt:00a1408a Arg:02d07b74 02e7c470 02e7c470 03f9fdbc
    Pc:00a1408a Fr:03f9fda4 Rt:00a0f0e4 Arg:00000010 00000010 00000010 02e7cf70
    Pc:00a0f0e4 Fr:03f9fdbc Rt:00a10a39 Arg:00000010 03f9fe48 10320bd8 02e7cfa8
    Pc:00a10a39 Fr:03f9fdec Rt:00a1345f Arg:3c82edb7 008978b5 02e7cf70 02e7d2d8
    Pc:00a1345f Fr:03f9fe94 Rt:008959ce Arg:02e7cf70 00000002 00000002 00000010
    Pc:008959ce Fr:03f9ff10 Rt:00896bb2 Arg:b68a1a08 01d12469 1f0dd68e 00000001
    Pc:00896bb2 Fr:03f9ff50 Rt:00895201 Arg:02dbcef0 02dac668 00708753 00160000
    Pc:00895201 Fr:03f9ff70 Rt:0084ec60 Arg:02dbcef0 1f0dd676 00160000 02dac668
    Pc:0084ec60 Fr:03f9ffa8 Rt:0084ed88 Arg:02eec440 03f9ffec 7c80b729 02dac668
    Pc:0084ed88 Fr:03f9ffb4 Rt:7c80b729 Arg:02dac668 00160000 02eec440 02dac668
    Pc:7c80b729 Fr:03f9ffec Rt:00000000 Arg:0084ed0c 02dac668 00000000 053e0000
  • Thread registers <—*
    eax=03f9f898 ebx=03f9fcd4 ecx=0131e980 edx=03f9fcd4 esi=00000000 edi=00000000
    eip=00707611 esp=03f9fcbc ebp=03f9fd18
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 03F9F878 00002200 00000000 00000000 0277c280
eax-16 03F9F888 00160000 0013f314 0000f318 7c812f81
eax 0 03F9F898 80000003 00000000 00000000 7c812fd3
eax
16 03F9F8A8 00000000 03f9f97c 68f2ee78 7c936d2b
eax+32 03F9F8B8 7c936d80 0016fd68 00000008 00160000
eax+48 03F9F8C8 0016fd68 0bf500a3 0016fd68 25301c60
ebx-32 03F9FCB4 1f0dd566 03f9fd18 00707616 00000000
ebx-16 03F9FCC4 00000000 00000000 02e7cc04 10668dd0
ebx 0 03F9FCD4 70616548 7962202c 3d736574 31323734
ebx
16 03F9FCE4 34323537 00000000 102dcfe0 03f9fd0c
ebx+32 03F9FCF4 00fc1933 00000000 00000000 00000000
ebx+48 03F9FD04 02e7cc04 064f4b10 03f9fd90 012eac6e
ecx-32 0131E960 30253a64 253a6432 0d643230 6c69460a
ecx-16 0131E970 25203a65 75252873 250a0d29 000a0d73
ecx 0 0131E980 2e5c2e2e 2e2e5c2e 726f435c 6c505c65
ecx
16 0131E990 6f667461 575c6d72 6f646e69 455c7377
ecx+32 0131E9A0 455c6578 726f7272 6578455c 6f727245
ecx+48 0131E9B0 70632e72 00000070 65637845 6f697470
edx-32 03F9FCB4 1f0dd566 03f9fd18 00707616 00000000
edx-16 03F9FCC4 00000000 00000000 02e7cc04 10668dd0
edx 0 03F9FCD4 70616548 7962202c 3d736574 31323734
edx
16 03F9FCE4 34323537 00000000 102dcfe0 03f9fd0c
edx+32 03F9FCF4 00fc1933 00000000 00000000 00000000
edx+48 03F9FD04 02e7cc04 064f4b10 03f9fd90 012eac6e

  • Code <—*
    007075F1 d8d83101 8d45bc6a 4050e850 82ffff83 ..1..E.j@P.P….
    00707601 c4108d55 bcb90500 00006a00 6a006a00 …U……j.j.j.
    00707611 e84a8500 008b4dfc 5f33cd5e e8555214 .J….M._3.^.UR.
    00707621 008be55d c3cccccc cccccccc ccccccc7 …]…………
    00707631 05a05987 01010000 00c3cccc cccccce9 ..Y………….
    00707641 bb420000 cccccccc cccccccc cccccc55 .B………….U
  • Stack <—*
    03F9FCBC 00707616 00000000 00000000 00000000 .vp………….
    03F9FCCC 02e7cc04 10668dd0 70616548 7962202c ……f.Heap, by
    03F9FCDC 3d736574 31323734 34323537 00000000 tes=47217524….
    03F9FCEC 102dcfe0 03f9fd0c 00fc1933 00000000 ..-…..3…….
    03F9FCFC 00000000 00000000 02e7cc04 064f4b10 ………….KO.
    03F9FD0C 03f9fd90 012eac6e 1f0dd4c6 03f9fd90 ….n………..
    03F9FD1C 00a14928 00000010 00000010 02e7cc04 (I…………..
    03F9FD2C 02e7cc08 3f800000 00000000 00000000 …….?……..
    03F9FD3C 00000000 00000000 3f800000 00000000 ………..?….
    03F9FD4C 00000000 00000000 00000000 3f800000 ……………?
    03F9FD5C 00000000 1ac3d080 10668dd0 00000001 ……….f…..
    03F9FD6C 00000001 00000004 007085d9 00000560 ……….p.`…
    03F9FD7C 00743ae0 02db17b0 6963daa0 10668dd0 .:t…….ci..f.
    03F9FD8C 00000000 03f9fda4 00a1408a 02d07b74 ………..t{.. 03F9FD9C 02e7c470 02e7c470 03f9fdbc 00a0f0e4 p...p........... 03F9FDAC 00000010 00000010 00000010 02e7cf70 ............p... 03F9FDBC 03f9fdec 00a10a39 00000010 03f9fe48 ....9.......H... 03F9FDCC 10320bd8 02e7cfa8 3c83126f 3c82edb7 ..2.....o..<...< 03F9FDDC 3c82edb7 3c82edb7 3c83126f 3c83126f ...<...<o..<o..< 03F9FDEC 03f9fe94 00a1345f 3c82edb7 008978b5 ...._4.....<.x.. 03F9FDFC 02e7cf70 02e7d2d8 00000001 00000002 p............... 03F9FE0C 00000002 00000010 03f9fe2c 03f9fe34 ........,...4... 03F9FE1C 02e7d2d8 00000002 03f9fefc 0000000c ................ 03F9FE2C 00000000 10320be8 00000000 02e7cfa8 ......2......... 03F9FE3C 00000001 02e7d204 03f9fe70 10320be4 ........p.....2. 03F9FE4C 02e7cfa1 00000000 00706137 02e7d218 ........7ap..... 03F9FE5C 00897c23 02e7cf70 00000000 00000000 #|..p........... 03F9FE6C 03f9fe94 03f9feac 0089606f 02e7cf70 ........o`..p... 03F9FE7C 055a2175 00000001 02e7d1f0 00000000 u!Z............. 03F9FE8C 03f9fe8c 1f0dd74a 03f9ff10 008959ce ....J........Y.. 03F9FE9C 02e7cf70 00000002 00000002 00000010 p............... 03F9FEAC 03f9fefc 02e7d2d8 02dac668 00000001 ........h....... 03F9FEBC 055a2175 d6f0f9ac 0000004a 00000000 u!Z.....J....... 03F9FECC 0000003c 03f9ff08 03f9ff0c 7ffae000 <............... 03F9FEDC 03f9ff34 7c802440 03f9fef8 7c802413 4...$.|…..$.|
    03F9FEEC 00000001 0000000a 02dac668 00000014 ……..h…….
    03F9FEFC b68a1a08 01d12469 055a2175 00000010 ….i$..u!Z…..
    03F9FF0C 1f0dd6ce 03f9ff50 00896bb2 b68a1a08 ….P….k……
    03F9FF1C 01d12469 1f0dd68e 00000001 055a2175 i$……….u!Z.
    03F9FF2C 02dac668 ffffffff 02dac668 03f9ff20 h…….h… …
    03F9FF3C 00000001 03f9ff98 0084efa0 1d86e8e6 …………….
    03F9FF4C 00000000 03f9ff70 00895201 02dbcef0 ….p….R……
    03F9FF5C 02dac668 00708753 00160000 02dac668 h…S.p…..h…
    03F9FF6C 00000000 03f9ffa8 0084ec60 02dbcef0 ……..`…….
    03F9FF7C 1f0dd676 00160000 02dac668 02dac668 v…….h…h…
    03F9FF8C 02dac668 03f9ff7c 00853cdb 03f9ffdc h…|….<……
    03F9FF9C 0084efa0 1d8684ee 00000000 03f9ffb4 …………….
    03F9FFAC 0084ed88 02eec440 03f9ffec 7c80b729 …........)..| 03F9FFBC 02dac668 00160000 02eec440 02dac668 h.......…h…
    03F9FFCC 7ffae000 8aef5600 03f9ffc0 8767d3f8 …..V……..g.
    03F9FFDC ffffffff 7c839b48 7c80b730 00000000 ….H..|0..|….
    03F9FFEC 00000000 00000000 0084ed0c 02dac668 …………h…
    03F9FFFC 00000000 053e0000 03d10000 00000000 ……>………
    03FA000C 00000000 00602000 00602000 00001ff0 ….. `.. `…..
    03FA001C 00000b00 00000000 00000000 00600000 …………..`.
    03FA002C 03fa0020 00000000 00000000 00000000 ……………
    03FA003C 00000000 00000000 00000000 00000000 …………….
    03FA004C 00000000 00000000 00000000 00000000 …………….
    03FA005C 00000000 00000000 00000000 00000000 …………….
    03FA006C 00000000 00000000 00000000 00000000 …………….
    03FA007C 00000000 00000000 00000000 00000000 …………….
    03FA008C 00000000 00000000 00000000 00000000 …………….
    03FA009C 00000000 00000000 00000000 00000000 …………….
    03FA00AC 00000000 00000000 00000000 00000000 …………….
  • Error Logs <—*
    tion
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
    Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
    Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×101fb3’: Permutation ‘b’ not found, auto selecting permutation
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×082244’: Failed to resolve AimIK bone indices.
    Model ‘0×082245’: Failed to resolve AimIK bone indices.
    Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×9552
    Version = 6.14.0010.6912
    Description = ATI Mobility Radeon HD 4330
    Compat = 0×00000000
    VidMem = 512 MB

Non stop crashing since the update [Merged]

in Bugs: Game, Forum, Website

Posted by: quorra.4391

quorra.4391

Never had a crash before HoT… Loyal player for a year before HoT release. Bought Delux Xpac, started to crash once an hr, then to every 20min after last patch. Tried to do Dragon’s stand assault, GL w/ that, crashed 5x over the course of the battle, used squad as crash insurance to keep trying to get back to correct map; crashed again during Mordremoth final battle, came back in just in time to get completion recognition but no chest. Lost WB chests over 5x this way now due to crashes. Finally now just logged in for 3min, did Maw WB, and then crashed yet again. 9times out of 10 is the OOM Heap error crash. A few times client just quit. Really disappointing to drop all that cash on the Xpac and now it’s basically unplayable for me at this point.

Running 32bit client.
Shaders and graphics settings all on lowest.
Running in Windowed.
Even disabled second VGA monitor to boost graphics card performance…

Just hoping that this gets addressed soon since after going through pages and pages of this thread, and this other one:
https://forum-en.gw2archive.eu/forum/support/bugs/Issue-Reports-Heart-of-Thorns-Merged/page/64

I know I’m not the only one.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: quorra.4391

quorra.4391

First time forum poster but just had to chime in:

Never had a crash before HoT… Loyal player for a year before HoT release. Bought Delux Xpac, started to crash once an hr, then to every 20min after last patch. Tried to do Dragon’s stand assault, GL w/ that, crashed 5x over the course of the battle, used squad as crash insurance to keep trying to get back to correct map; crashed again during Mordremoth final battle, came back in just in time to get completion recognition but no chest. Lost WB chests over 5x this way now due to crashes. Finally now just logged in for 3min, did Maw WB, and then crashed yet again. 9times out of 10 is the OOM Heap error crash. A few times client just quit. Really disappointing to drop all that cash on the Xpac and now it’s basically unplayable for me at this point.

Running 32bit client.
Shaders and graphics settings all on lowest.
Running in Windowed.
Even disabled second VGA monitor to boost graphics card performance…

Just hoping that this gets addressed soon since after going through pages and pages of this thread I know I’m not the only one.

reposted to this thread:
https://forum-en.gw2archive.eu/forum/support/bugs/Non-stop-crashing-since-the-update-Merged/page/6

(edited by quorra.4391)