After this I told him that’s all there was to show in terms of living story. He was bummed, as he has no understanding of what any of the alliances are, what Scarlet has been doing and what we as players have been doing to stay busy.
There is actually a Story Instance in LA with nearly all main characters from the LS so far, and the discussions between them refer to many past LS updates, giving the new player something to understand the past of the LS. Check your UI next time
I honestly never noticed this feature. Thanks!